The issues started as soon as we arrived as we had called asking for the shuttle service to pick us up from the train station, but the van never showed. The hotel said that the driver could not make it due to a soccer game letting out. After we arrived to the hotel by taxi, we checked in and was given the wrong room (paid for the Japanese hydrotherapy spa) and had to convince the desk clerk that our original room didn't have the spa. The hydrotherapy spa rooms are very nice and everything else was very clean. No complaints about the room. Next day, we scheduled for the shuttle again to explore downtown and we were "bumped" to a later shuttle that didn't allow us to visit most attractions due to the late time that it left. A better shuttle service and more knowledgeable staff, and this would be a great hotel.
- Official Description (provided by the hotel):
- Hotel Nexus is a non-smoking establishment located in north Seattle close to shopping and area medical centers, convenient to all of greater Seattle. The hotel offers complimentary hot breakfast buffet; complimentary area shuttle, high-speed Internet; free parking, business center, fitness center, outdoor pool, restaurant and room service. Guestrooms include granite countertops, hardwood furnishings, Serta Perfect Presidential Suite Diamond Plush beds, refrigerators, microwaves, coffeemakers, hair dryers, irons/ironing boards, and cable TV. Pets allowed in specific rooms (fee). ... more less
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- Also Known As:
- Nexus Hotel