Photos look nice on the website but dont be fooled this is an old apartment block given a tacky and wacky renovation - booked a spa room and the spa didnt work, plumbing problems had to get toilet unblocked twice - very small room and bathroom. I think there was a wedding going on one night and we had to park way over at the credit union and didnt feel safe leaving the car there and then the breakfast room just doesnt have the capacity to cope with a full hotel - overcrowded, no tables or chairs avaliable, messy and goods not replenished.
Some of the front desk staff are the most shocking ive come across - truly unprofessional and lack of knowledge on the other hand, there were a couple that were helpful.
Dont ever bother emailing them as you will be waiting a week for a reply - thats even if you get a reply.
Waited over 1/2 an hour on 2 occasions for the hotel shuttle - not good enough when you have to book in advance and reserve your seats for the scheduled shuttle.
We often stay at Hyatt Summerfield Suites and thought this hotel maybe similar - obviously not.
- Official Description (provided by the hotel):
- Hotel Nexus is a non-smoking establishment located in north Seattle close to shopping and area medical centers, convenient to all of greater Seattle. The hotel offers complimentary hot breakfast buffet; complimentary area shuttle, high-speed Internet; free parking, business center, fitness center, outdoor pool, restaurant and room service. Guestrooms include granite countertops, hardwood furnishings, Serta Perfect Presidential Suite Diamond Plush beds, refrigerators, microwaves, coffeemakers, hair dryers, irons/ironing boards, and cable TV. Dogs allowed in specific rooms (fee). ... more less
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- Also Known As:
- Nexus Hotel