First of all, let me say that I am a Hilton Honors member and I am very loyal to the Hilton brands for both work and vacation. I used my points to stay here and overall it was a nice experience. This is a prime location. It isn't quite downtown, but that's ok. It's a nice walk to the downtown area. I definitely got my exercise walking around. It was nice.I felt very safe staying here and because of all the walking, I feel like I know downtown Seattle. The hotel is only 2 blocks from the Space Needle.
It was a nice hotel and overall, I can't complain....except for one little detail. There was a young hostess who was short with the clients. I was doing some work on the computer and I was able to hear a lot of the conversations. Wow! Was she condescending! One lady let her have it and instead this staff member seemed to enjoy this verbal altercation! I noticed this at least two other times.
Then it happened to me. I simply asked a question and her response was a roll of the eyes and a, "Sure, whatever, if you want your water, we'll give you your water." Totally didn't let me finish what I meant to say.
Is this the way that Hilton Honor members are treated at your establishment? I've been around many Hilton hotels and seeing this type of treatment was remarkable. Please feel free to contact me if you would like further details.
All in all, great location. Everyone, but one was pleasant. I would stay here again if I were using points, but definitely not if I were spending my money. For that, I would spend at the other Hilton in town where I feel my business would be appreciated more.
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- Also Known As:
- Hampton Inn & Suites Seattle Downtown Hotel Seattle
- Hampton Inn And Suites Seattle Downtown
- Hampton Inn Seattle
- Seattle Hampton Inn