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“Bumpy first night but rest of the stay felt like home” 4 of 5 bubbles
Review of Homewood Suites by Hilton Seattle Downtown

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Homewood Suites by Hilton Seattle Downtown
Ranked #44 of 100 Hotels in Seattle
Certificate of Excellence
East Coast
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Bumpy first night but rest of the stay felt like home”
4 of 5 bubbles Reviewed August 10, 2014

We stayed here for about a week after our cruise. I had made reservations about 7 months prior to our stay, so I was quite surprised to be told that the type of room we had reserved was not going to be available the first night. We were told we could take a different room for the first night and then switch to the original afterwards. Nobody in the family wanted to settle in one room for one night and then be hassled by having to move to another room the next day, so we said we'd just take the smaller room. We were disappointed, but we didn't fuss or yell, because that's just not our style. Therefore, I was very pleasantly surprised when, the very next day, the front desk informed us that the manager was offering to move us into a larger room, on the highest floor, but still charge us the price for the smaller room. They even offered to move our suitcases for us, as long as they were packed. Now THAT'S what I call good customer service!

Now, on to the pros and cons. It might look like I am listing a lot of cons, but really they are mostly small items, and I believe they are planning to update the hotel sometime in the near future, so if they correct the cons, they'll have a fabulous place.

Pros: Location - we were able to walk just about everywhere. We were close to Seattle Center and tons of restaurants. Food - hot breakfast every day was good (particularly the scones, and the bacon was crispy just like I like it), hot dinner weekday evenings was okay, even though we only got to try it a few times, because we arrived back at the hotel just a little too late (they stopped at 7pm) most nights. Good selection of coffees, teas and creamers. Free cookies - yum!! Nicely stocked "store". Friendly front desk. Spacious, spacious, spacious suite. Lots of windows. Good air conditioning. Room felt virtually soundproof - no hall noise, no street noise. Room darkening curtains that really worked!

Cons: Cabinet doors in kitchen impossible not to slam (hinges too tight?). Bathroom water pressure weak. Wifi spotty and slow. Carpet frayed in multiple places. Bedroom closet door off hinges. No pool. No in-room safe. Breakfast needs more non-egg options. Only two washers and dryers for guest use (suggest doubling to 4 when you remodel). Washers and dryers take quarters only (but front desk was great with making change). Small workout room (though it never seemed overly busy). Maid service very late in the day, even when we hung the sign requesting it on our door. The wakeup call I requested the last morning never came (good thing we also set the alarm as backup, or we'd have missed our flight).

Hopefully they are remodeling soon and will fix the kind of small things we pointed out. If so, we'd love to come back when we next visit Seattle.

Room Tip: Go with a higher floor -- virtually no road noise.
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank vwnotabug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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958 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
Baltimore, United States
1 review
3 of 5 bubbles Reviewed August 10, 2014

The staff at this hotel is wonderful! Every single staff member we encountered was helpful and friendly. The room was okay, but for the price we wished it had been a bit nicer. The living area has an old feel to it and the couch was extremely uncomfortable. Our bathroom shower had a large crack in the surround which had been all puttied up. It is not a bad suite, it's just for the price, we had hoped it would be a little more upscale.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walpole
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 6, 2014

Our stay at the Homewood Suites exceeded our expectations. Stayed one week in a king suite with a pull-out couch for our teenage son. Suite was spacious and clean. Had a kitchenette with full fridge. Hot cooked breakfasts each morning are delicious and plentiful. Manager's dinner Mon-Thur are delicious also. The staff is extremely friendly and helpful.
We stayed on 4th floor, but saw view of Puget Sound from 6th floor.

Located just a 10-15 minute walk (uphill) to Seattle Center, a beautiful part of Seattle. Some things located at the Center are the Space Needle, Science Center, Chihuly Glass Museum and Monorail that goes to Westlake Center. Also, there are 2 buses that stop directly across from the hotel that go uptown to get to ferries and other attractions.

To get to Homewood Suites from SeaTac, take the Link Light to Westlake Center, then the Monorail to Seattle Center.

Room Tip: Higher floors are quieter. Views of Puget Sound from 5th & 6th floors.
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  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn M, Director of Sales at Homewood Suites by Hilton Seattle Downtown, responded to this review, August 8, 2014
Thank you so much for the great review, Donna! We're so glad that you enjoyed your stay with us and look forward to seeing you on your next trip to Seattle!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed July 30, 2014

We stayed here for a couple of days. We had previously stayed at the homewood on pikes. Both are close to all the attractions. This location is about a 5 minute walk to the space needle. It's about a 20 minute walk to pike place. The hotel itself is fine. Free breakfast and dinner. Not great but free is free. There's also free beer and wine for dinner. There's paid underground parking but street parking, if you find one, is free. The laundry machine cost $2. The staff we encounter we're all friendly.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hawaiidreamer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn M, Director of Sales at Homewood Suites by Hilton Seattle Downtown, responded to this review, August 8, 2014
Thank you so much for the review. We are so forunate to be in a great location close to the Space Needle and the Waterfront and are truly happy that you enjoyed it. We look forward to seeing you on your next trip to Seattle.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed July 26, 2014

This hotel offered complimentary breakfast and dinner service making it ideal for traveling with kids. The dinners aren't the most inspired but the menu changes nightly and for me, after eating out all day, a quick salad was enough. Also free happy hour drinks with dinner. We had 5 in our party and the hotel scheduled us a flat rate car from the airport ($65). The driver was on time and great. Location was convenient to walk Space Needle and Pike Place Market. Fitness center on site, yoga studio next door. Friendly staff. Room had incandescent light bulbs and would have liked it to be more energy efficient as a Hilton property.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Earthprints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed July 21, 2014 via mobile

I stayed 4 nights and found many issues. Taken on their own, each one of these issues is somewhat insignificant, but added up, they were frustrating. Still, the hotel was nice, free breakfast was hot, the location was convenient and my stay pleasant.

Stayed July 2014
Helpful?
2 Thank MishHippie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn M, Director of Sales at Homewood Suites by Hilton Seattle Downtown, responded to this review, July 22, 2014
Thank you so much for the review, MishHippie. We are truly sorry for the frustrating experience that you had at our hotel. We strive to exceed our guests expectations so we would love to hear more about it so that we can address the issues. Please contact me directly at 206-281-9393 or dawn.moorman@hilton.com.

Thank you,

Dawn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 19, 2014 via mobile

Recommend this hotel for families visiting Seattle. Rooms are comfortable, staff is friendly & food is good. Conveniently located & good value for money. Rooms on higher floors are preferable. Gym has good equipment and hotel is well maintained. Good spot for a family vacation!

Stayed July 2014, traveled with family
Helpful?
1 Thank 8888mrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Seattle Downtown

Property: Homewood Suites by Hilton Seattle Downtown
Address: 206 Western Ave W, Seattle, WA 98119-4217
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#27 Romantic Hotel in Seattle
#39 Business Hotel in Seattle
#45 Family Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Homewood Suites by Hilton Seattle Downtown 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Homewood Suites Seattle-Downtown Hotel Seattle
Homewood Seattle
Seattle Homewood Suites

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