Just spent 2 nights at the Alexis. Just wanted to say that the customer service was top notch and everyone was so friendly and professional. It is rare to find genuine customer service nowadays and the Alexis should get an award for having such a great a great, genuine team of staff. The Alexis also surprised me and my partner on our anniversary with a room upgrade, champagne, chocolate-covered strawberries and a personalized card. It was very thoughtful and appreciated. The room itself was extremely spacious, almost too much room for 2 people. I like the openness of the room.
The location of the Alexis is extremely convenient. We walked to all the downtown shops and centres in 15 mins! It is also super close harbour which has the new ferris wheel and the pike place market.
The only problem we had with the hotel is the parking. There is only valet parking for $40 a night. The only other option was to to public parking on our own which is super inconvenient because my partner and I got up everyday at 6:30 to walk to the parking lot and move the car and pay again later in the evening. We absolutely hated that. I can't imagine staying longer and doing that every morning. In terms of future stays, if I am driving, I definitely would be hesistant to stay with the Alexis again. Otherwise, I was quite impressed with the customer service and the overall hotel experience.
- Official Description (provided by the hotel):
- Consistently on Conde Nast's Gold List, Kimpton Alexis Hotel recently completed a $10 million renovation, making it the ultimate luxury boutique hotel in Seattle. The hotel's commitment to the Seattle arts community and its savvy, unfaltering service combine to make this Kimpton Hotel a unique downtown destination. Near the waterfront, the Alexis Hotel is close to Pioneer Square & the Stadium District, Pike Place Market, the Seattle waterfront and the Seattle Art Museum. Adjacent to the hotel is the intimate Library Bistro & Bookstore Bar. ... more less
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- Also Known As:
- Alexis Hotel Kimpton