We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,517)
Filter reviews
2,517 results
Traveler rating
1,315
728
278
136
60
Traveler type
Time of year
LanguageAll languages
More languages
1,315
728
278
136
60
Show reviews that mention
All reviews free beer craft beer happy hour record player miller's guild great location rooms are small honor bar fun hotel hip hotel cool vibe every evening attached restaurant within walking distance enjoyed my stay space needle business trip
Filter
Updating list...
133 - 138 of 2,517 reviews
Reviewed November 3, 2017

Our room was clean and just right for two people, and the front desk staff was helpful. Getting there and finding the valet was a bit confusing because it isn't in front of the hotel, it's around on the side on a one way street so you have to make a big loop, and then in the correct area it wasn't clearly marked and there was no valet person. I had to go inside and get someone while my husband waited in the car. Not a huge deal at all, but making the valet area more clearly marked may be helpful. They did bring us some utensils later on in the evening after we got take out that didn't come with any, which we thought was very nice. All the staff were very friendly and helpful.

The only big negative was the noise level in our room. We stayed in room 701 and it shares a wall with the elevator shafts. We noticed some intermittent "bumping" noises as we were getting ready to go out, but we assumed it was the upstairs neighbors and that it would die down once we got back.

When we returned to our room in the late evening/early morning (about 3am) and went to bed, we realized that the the noise was something in the elevator shaft banging against the walls. It did not stop all night. I have no idea who was using the elevators from 3am-7am, or if for some reason that bumping/banging happens even when the elevator is not in use, but it was incredibly disruptive. We even used foam earplugs and could still hear it. We woke up multiple times through the night, and all in all probably got about 3 hours of sleep before 10am.

I wish we had gotten more sleep and I could write a more positive review. If we were to ever stay there again I would certainly request to be placed in a room that was on the end of or across the hallway from the elevators.

Room Tip: Ask to not be placed in a room that shares a wall with elevator shaft.
  • Stayed: October 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank acekb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, Manager at Hotel Max, responded to this reviewResponded November 6, 2017

Hi Acekb1,

Thank you for staying with us along with your feedback. I will follow up with my team to ensure these concerns are being addressed. I am hopeful, when your travels bring you back to Seattle, you will give us another try.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2017 via mobile

I loved this hotel in many ways. It was very cool (record player in room, free beer hour in lobby, many nice touches in room) and it had really lovely staff. However, the walls were so thin I could hear the person next door sneeze and cough. I could also hear full conversations that another set of neighbours were having. The bathroom was small (shower only) and the shower was slightly smaller than I was used to at a hotel.
If they fix the wall issue I'd be back there in a heartbeat, but not until then.

Stayed: October 2017, traveled on business
Thank divide_by_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, Manager at Hotel Max, responded to this reviewResponded November 6, 2017

Hi there,

Thank you for staying with us and detailed feedback. I will share your comments with the team. I am glad to hear the staff was lovely and you enjoyed the overall Max vibe!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2017

Got the wrong style room from my reservation, then the room I was given had food on the floor. Doormen were the best of the staff, the rest were basically invisible. I also had to call out a broken light in the closet (kept flickering all night long, interrupting my sleep. I don't expect to be going back.

  • Stayed: October 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, Manager at Hotel Max, responded to this reviewResponded October 24, 2017

Hi James,

My apologies for having these poor experiences while staying with us. I will follow up with my team. Your stay is not indicative of the levels of service we provide daily. I am hopeful if you give us another chance we will exceed your expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2017

I stayed here a few nights last month while in Seattle for work, along with my wife. The staff was friendly, especially the doormen. Our room was clean and quiet, small like a European hotel, but enough space for two people. The bathroom was the weakest point, with a tiny vanity sink that isn't meant to share, and the sink drain didn't hold water (for shaving purposes). The bathtub was large though, if you like to indulge. The window AC unit did the job and wasn't too noisy.

Location is great for walking around downtown, with Le Caviste wine bar around the corner a big bonus.

  • Stayed: September 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, Manager at Hotel Max, responded to this reviewResponded October 24, 2017

Hi Mark,

Thank you for the great feedback while staying at the Max. I will share you review with the team. We hope to see you again when you are in town.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2017 via mobile

Enjoyed my stay at Hotel Max. It is 3 blocks from key things, has a very nice restaurant and an excellent craft beer happy hour. The rooms are pleasant with nice views...but quite small and in my case, on 6th floor, there is occasional overnight street noise, like garbage trucks. Service at the hotel is very nice.

Stayed: October 2017, traveled on business
Thank pkras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, Manager at Hotel Max, responded to this reviewResponded October 24, 2017

Hi Pkras,

Thank you for choosing to stay at the Max. We look forward to welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews