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Jesse
10/10
Review of Hotel Sorrento
5.0 of 5 bubblesReviewed Jan 14, 2019
Stayed here with a friend, amazing views, great service, awesome time. The hotel itself is very pretty and unique. Perfect walking distance for a variety of food and fun. I will definitely stay again when i'm in the Seattle area.
Date of stay: January 2019Trip type: Traveled with friends
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed January 13, 2019

Perfect historic hotel...walking distance to all things Seattle... from the gorgeous original woodwork, romantic Rookwood fireplace, exceptional music at night, and Sunday brunch, delicious food and drink throughout the day. Wine 5-6pm. Loved every minute!!

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sally G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jbyrd7603275, Front Office Manager at Hotel Sorrento, responded to this reviewResponded January 13, 2019

Good afternoon Sally,

Thank you so much for taking the time to share your positive feedback with us regarding your recent visit.

We are delighted to hear that you were able to enjoy so many different experiences at the Hotel Sorrento and admired our Italian Renaissance style architecture.

On behalf of our entire team, we look forward to welcoming you back again soon.


Jacob Byrd - Hotel Front Office Manager - Hotel Sorrento - Seattle, WA


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Reviewed January 12, 2019

My wife and I greatly enjoyed our recent stay at the Hotel Sorrento. It's a beautiful older hotel, full of charm and a touch of elegance. The staff are very helpful and accommodating. Our room was are cozy but comfortable. The shower was wonderful, and the bed was quite comfortable. The food from the Dunbar Room was excellent, with a lovely presentation. We look forward to returning to this hotel soon.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank charliebT8332KL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jbyrd7603275, Front Office Manager at Hotel Sorrento, responded to this reviewResponded January 12, 2019

Good afternoon CharlieT,

Thank you for taking the time to review your recent experience with Hotel Sorrento! We are delighted to know that you enjoyed the features of our rooms and exceptional service in the Dunbar Room.

On behalf of our entire team, we thank you and look forward to welcoming you back soon.

Jacob Byrd - Front Office Manager - Hotel Sorrento - Seattle WA - (206) 622 - 6400

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Reviewed January 11, 2019 via mobile

Staying here this week we were happt to run into Jackie, manager of the hotel's eveneng guest services staff. She has been with the hotel for over 10 years, and that's one of the things we like about Hotel Sorrento; they hire and manage to keep great staff. I think that is why the Hotel is so great. Jackie has helped us out so many times, as have others.

Date of stay: January 2019
Trip type: Traveled as a couple
1  Thank notmichelin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jbyrd7603275, Front Office Manager at Hotel Sorrento, responded to this reviewResponded January 12, 2019

Hello Notmichelin,

We are so happy to hear that you enjoyed your stay with us at the Hotel Sorrento. I can assure you that your kind comments have been shared with Jackie, she is a great asset to our wonderful team!

Thank you so much for sharing your experience with us, Jackie, myself and the entire team look forward to welcoming you back in the future!


Jacob Byrd - Front Office Manager - Hotel Sorrento - Seattle, WA

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Reviewed January 8, 2019

The stairway is easy to find, and it is faster than the elevator, once you get your bags settled into your room. I like to use the stairs when I am staying in a multi-level hotel because I can get some exercise. The happy hour has excellent food and service. There was a wine bar with wine samples, I believe. The lounge area is very comfortable for meeting with a larger group (we had 6 people in our group). It feels classy and fun to be at the Sorrento Hotel.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JLBMcK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShannonS3062, General Manager at Hotel Sorrento, responded to this reviewResponded January 9, 2019


Dear Explorer,

Thank you for taking the time to share your recent experience at Hotel Sorrento, with travelers.

I am delighted that you chose our hotel and found the food and service, excellent. Our nightly wine reception is an anticipated experience as much by Guests, but also by the team that hosts.
We thank you for sharing your family and the holidays with us. Please visit us again, soon.

Sincerely, Shannon Sheron, Managing Director

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Reviewed January 7, 2019

Great staff, but getting a bit tired looking. Time for a little paint, rugs and attention to deferred maintenance. I'll come back, though, for sentimental reasons. Visited the Frye Museum and St. James Cathedral while there.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Ted A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShannonS3062, General Manager at Hotel Sorrento, responded to this reviewResponded January 7, 2019

Dear Ted,

Thank you for reviewing your recent stay at Hotel Sorrento.

I am so pleased to know that you enjoyed the staff and the service levels provided to you.

I am, however, disappointed to learn of the shortcomings you encountered during your visit, and please know that I will share your feedback with the leadership team so we can improve upon the various maintenance inconsistencies, that you experienced.

We hope to welcome you back to the hotel again soon and provide you with a flawless stay from beginning to end.

Best regards, Shannon Sheron, Managing Director

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