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“Excellent place to stay!”
Review of Hotel Sorrento

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Hotel Sorrento
Ranked #23 of 103 Hotels in Seattle
Certificate of Excellence
Reviewed June 13, 2013

I stayed at the Sorrento for a week on business. From the moment I pulled up to the hotel the all the staff was wonderful and friendly. My room was very nice, two rooms and two tvs! The windows opened too which was very nice for some fresh air. It was a bit bright and noisy at night, but this is because of the location (traffic, hospitals close by, etc) not the hotel. I was even given a bottle of the dog beer after asking about the possibility of buying one. I was very happy.

The bathroom was a bit small, but perfectly equipped and very nice. I would definitely love to go back and would absolutely recommend this hotel for friends and family.

  • Stayed: June 2013, traveled on business
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Thank ChristinainPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandallObrecht, General Manager at Hotel Sorrento, responded to this reviewResponded June 17, 2013

Thank you again for such praise! Love to hear that the Doggie Beer is a hit!

Randall Obrecht
General Manager
Sorrento Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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525 - 531 of 943 reviews

Reviewed May 28, 2013

If you're looking for hipster central, this is not the place. The Sorrento is a comfy traditional hotel with beautiful public spaces and stately rooms. However, it also has some old-hotel problems. The heating in our room was a rickety old unit that sounds as if nuts and bolts were clanking around inside. As in most old hotels, the bathroom is tiny. Our room was showing signs of wear and needs a remodel. On the other hand, we were upgraded to a suite with a wonderful bed and linens. Good service. Great burger at the bar.

Know that this hotel is located near two large hospitals and the neighborhood does not have a pedestrian-friendly vibe. It's a long walk to restaurants and shops etc. This hotel is NOT in downtown Seattle. It's a nice old place but we are surprised that people would say it's "the best ever" etc. It's not.

  • Stayed: May 2013, traveled on business
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3  Thank Cawater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandallObrecht, General Manager at Hotel Sorrento, responded to this reviewResponded May 30, 2013

Thank you for taking the time to submit your feedback. I am disappointed to hear that you did not care for our location, but hope our complimentry car service got you to your locations quickly? I sincerely appreciate your kind words regarding our staff and I have passed them on. I would love the opportunity to speak with you regarding other aspects of your stay, please let me know a good time to contact you?

Randall Obrecht
General Manager
Sorrento Hotel

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Reviewed May 28, 2013

We had one night only in Seattle and found this to be a great hotel. It was a little out of the way to all the main attractions in the city but it seems like that is the case with most hotels in the city. It was only a short walk so we didn't mind. The rooms were beautiful and we thoroughly enjoyed our one night and hope to be back some day!

  • Stayed: May 2013, traveled as a couple
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1  Thank AShacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandallObrecht, General Manager at Hotel Sorrento, responded to this reviewResponded May 30, 2013

Thank you so much for your nice review! I am glad that we made an impression and you got to enjoy the city, even if it was for only day!

Randall Obrecht
General Manager
Sorrento Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

Being one of the oldest hotels in Seattle, the Sorrento is a very welcoming place. For some reason it's Italian style obviously means that the main material used in the entire hotel is dark wood. This gives it a kind of warm winter feeling when you enter the dark lobby with a fireplace. Like during skiing holidays.
Given the often dark and dreary Seattle weather this is not necessarily a problem.
The suite is excellent, it even offers a glimpse of the water surrounding Seattle. The bedroom is big with a lot of storage space, very good when you have a considerable amount of luggage as we had. Bathroom is all right, a separate shower would have been even better. Staff are friendly, competent and alert. The restaurant is nice, but there are better restaurants in town.
The location is perfect, you can start discovering the city right from your hotel.
Value for money is just fine.

Room Tip: Try to get an upgrade to one of the suites.
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  • Stayed: March 2013, traveled as a couple
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Thank orangeAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandallObrecht, General Manager at Hotel Sorrento, responded to this reviewResponded May 30, 2013

Thank you for taking the time to submit such kind feedback. I am thrilled that you found our Hotel so inviting and cozy. I have shared your comments with our staff and they would like to extend a sincere thank you!

Randall Obrecht
General Manager
Sorrento Hotel

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Reviewed May 21, 2013

The service was wonderful. Upon check-in, you're given a wine bottle cork that you can redeem for a free glass of wine at their beautiful bar. You are welcome to redeem it at any time during your stay. My fiance lost his cork and the front desk staff happily gave him another. The rooms are lovely. We stayed in a corner suite on the third floor. I would have liked one higher up but there is not much difference in the view. The hotel staff encourages exploration of the old building including their event spaces on the top floor. Beautiful view from the rooftop patio. We enjoyed lunch in the lobby restaurant. Delicious. I do recommend this property for a lovely stay.

  • Stayed: April 2013, traveled as a couple
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Thank hutchb39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandallObrecht, General Manager at Hotel Sorrento, responded to this reviewResponded May 30, 2013

Thank you for your kind review! Chef Gilmore wants to send special thanks! Hope to see you again soon.

Randall Obrecht
General Manager
Sorrento Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

one of the best hotels i ever stay worldwide..
and the hotel staff are the best...
thank you guys.
I believe the name of the lady on the front desk was Lisa and she was wonderful and make us feel like we have been there many times no matter that was our first time there..
Thank you :-)

Room Tip: get room on the 6floor
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  • Stayed: May 2013, traveled on business
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2  Thank AGeran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandallObrecht, General Manager at Hotel Sorrento, responded to this reviewResponded May 20, 2013

Thank you for your kind words!
I have shared your comments with Lisa and the entire staff. We are lucky to have her.
Thank you again!

Randall Obrecht
General Manager
Sorrento Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2013

Hotel was a wonderful discovery. Excellent service. Lovely accomodation. Beautiful flowers in lobby area. Quiet interior. So much more charm than a chain hotel. And I loved the warmth of the wood interior.

  • Stayed: May 2013, traveled on business
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Thank mh22222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandallObrecht, General Manager at Hotel Sorrento, responded to this reviewResponded May 20, 2013

Thank you! Thrilled that you found our uniqueness and charm, so enjoyable.

Randall Obrecht
General Manager
Sorrento Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sorrento

Address: 900 Madison St, Seattle, WA 98104-1234
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Luxury Hotel in Seattle
#18 Business Hotel in Seattle
#23 Family Hotel in Seattle
#25 Romantic Hotel in Seattle
Price Range: $188 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorrento 4*
Number of rooms: 76
Official Description (provided by the hotel):
Situated on First Hill overlooking downtown Seattle the Sorrento Hotel infuses a classic old world style with modern conveniences. ... more   less 
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Also Known As:
Sorrento Hotel Seattle

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