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“Romantic”

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The Edgewater, A Noble House Hotel
Ranked #41 of 100 Hotels in Seattle
Certificate of Excellence
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Romantic”
Reviewed May 18, 2011

I've read a lot of the negative reviews and I don't get it. We were on the city side, with a view of the parking lot and the noise of the trains, but none of that mattered. We barely heard the trains, and we definitely didn't sit around staring out the window. We easily walked to the Space Needle, Pike Place, even Safeco field. The view from the restaurant and the lobby is gorgeous and the rooms are so cozy. And although the parking was a little expensive, the service was exemplary; the valets, doormen, front desk, servers, housekeepers, were all great. We'll definitely come back!

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craigmcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveCocks, General Manager at The Edgewater, A Noble House Hotel, responded to this review, May 23, 2011
You said it all and we appreciate your posting and comments very much. Look forward to having you back in the very near future.
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Columbus, OH
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 18, 2011

My Wife and I were very lucky to stay here two nights as they accepted our bid on Priceline's Name Your Own Price and except for a few minor complaints really enjoyed it. We had a room facing the city but really it wasn't all bad as we had a great view of the space needle hovering just above the landscape. The room was a little small and there wasn't a lot of room for our 2 large and 2 medium suitcases but other than that it was cozy. My biggest complaint was the valet manager giving me an attitude when we arrived and I told him I wasn't going to valet and I wanted to leave my car there for just a few minutes to check in. DON'T GET FOOLED INTO PAYING THE RIDICULOUS VALET FEES! There is plenty of parking out on the streets and the meters are free from 6pm-8am. For one night we parked in a garage off of Vine and Elliott and it was only $17 for 24 hours. Other than that, all staff I met were very friendly. Pike Place and the space needle were really short walks away and we really enjoyed our stay!

If you have time, drive up and do the Boeing tour in Everett, it is awesome!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheaitisnotso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveCocks, General Manager at The Edgewater, A Noble House Hotel, responded to this review, May 23, 2011
We are very pleased to hear you enjoyed The Edgewater and our convenient location to what makes Seattle so fun to visit.
I am sorry you were frustrated with our Valet services. As noted in previous reviews, all downtown hotels charge for parking and we are on the lower end of the spectrum. The option of self parking across the street does work but they do not allow in and out privileges so that should be kept in mind when seeking alternatives to our Valet services.
Again, thank you for your posting.
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Santa Barbara, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2011

We just returned from oiur stay in a balcony room with a full view at the Edgewater Hotel in Seattle. We had a wonderful experience from the room itself to our view of Elliot Bay with Mt Ranier on one side and the Olympic mountains on the other. It was fun sitting out watching the boat traffic from our balcony. The hotel was clean and the decor was comtemporary with a western relaxed appeal. The hotel restaurant had great upscale food. Service was faultless. Overall it was a wonderful experience and we look forward to returning whenever in Seattle.

Room Tip: Would highly recommend a full view room-balcony.
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  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMHeath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveCocks, General Manager at The Edgewater, A Noble House Hotel, responded to this review, May 27, 2011
We hope to see you back very soon!

And we appreciate the time you took to post this review! Many thanks!
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1 review
Reviewed May 17, 2011

Completely dissappointed when we were told that this was a 4 star hotel, when it is really a 3.

Service from start to finish was the worst I've ever seen except for David the bell-man, the youngest and most hard working of the entire crew.

The valet manager (I believe) was a snot and argued with my wife in front of a group of guests calling her a liar.

The room was cute, but the fireplace (heater) doesn't ever turn fully off and we had to keep the window open for ventilation. The fresh air was nice, but the trains and traffic didn't allow us to sleep.

Back to the terrible service...at breakfast in 6 7, the waitress was friendly and the food was pretty good, however the restaurant or bar manager decided to call our waitress incompetent and say, "unbelievable, unbelievable!" as he shook his head and walked away. From our point of view she didn't even do anything wrong.

Overall I'd have to say that there was nothing about this hotel that we enjoyed. It was one of the worst overall experiences we've ever had and I wouldn't stay there ever again!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonny1480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveCocks, General Manager at The Edgewater, A Noble House Hotel, responded to this review, May 23, 2011
Thank you for taking the time to share your comments and experience. I am sorry to learn of your disappointment and encourage you to contact me personally so we can discuss further. What you described is certainly not up to our usual standards as reflected in so many of the reviews posted on this site.
Again, please feel free to contact me.
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Bay Area, CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 16, 2011

We were very impressed by the service that we received first of all. We were traveling with a soon to be 2 yr old, as you imagine that wasn't the easiest. The staffs were more then welcoming and accommodating, they went extra and beyond to make sure that we had a pleasant stay, which we did! Although we booked out room through priceline.com, they did not give us the dirty look and suggested us an upgrade. It was well worth the money to upgrade to the premium room with the ocean view. It was absolutely beautiful! They even double checked the schedule for us to make sure that we were ok with the noise from the event, and gave us option to another room (which the noise didnt bother us nor the baby). The hotel and rooms were nicely decorated. I understand rustic chic is not for everyone, but with 2 designers in the room, I can only say that we were impressed. You simply cannot beat the location, the view and the quality. It was a short 15 mins stroll along the water to Pike Place and Space Needle (with a stroller). They even offer courtesy shuttle to any downtown area. We did take advantage of it for a few times, because going downtown meant uphill to us. Then we simply strolled down the hill when we were done with our shopping and lunch. Parking was pricey at the hotel, but it was not hard to find off street parking to us at all. We were able to find off street parking right outside the hotel after 6pm for both nights that we have a rental. Though we wish the internet was free, because we needed that to plan the next day, we were very surprised by the amazing value and quality of their happy hour menu and in room service menu as well. With a gorgeous ocean view, what better to rest our feet with some local mussels, fish and chips and a beer. At our last morning, we just simply ordered some b'fast, and enjoyed in our room before we head out to the airport. Thank you Edgewater! We are not hesitate to recommend you to our friends and families. And we hope to see you real soon.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank genkiippai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveCocks, General Manager at The Edgewater, A Noble House Hotel, responded to this review, May 23, 2011
We hope to see you back very soon!
Thank you for taking the time to post a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Simla, Colorado
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 16, 2011

My daughter and I were in town for strictly a girls fun trip and picked the Edgewater because of it's location. We had a waterfront room and enjoyed the spectacular view that you get being right on the water. We used the shuttle one day that leaves the hotel on the hour. The bar was a little noisy but food was good and waitress very nice. Overall we were very pleased with our stay.

Room Tip: Called directly and was given
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  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colosnowflake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveCocks, General Manager at The Edgewater, A Noble House Hotel, responded to this review, May 23, 2011
Thank you…………we think it is a great place too! If I could insert a smiley face here I would but the site does to accommodate the icon.

Hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 12, 2011

I just can't feel as enthusiastic about this iconic hotel. The location can't be beat, if you're lucky enough to have a water view. But the rooms, mountain lodge style, are extremely dark if the sun isn't shining. This IS Seattle. The bathroom, also small, had no towel bars, the closet was a 2' bar, and there was a very old 19" TV. Have stayed here before and other rooms (facing the water) are better, but we will stay somewhere else next time.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobi73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveCocks, General Manager at The Edgewater, A Noble House Hotel, responded to this review, May 16, 2011
We appreciate your posting and pleased that you loved the location of The Edgewater. I am sorry to learn of your disappointment in the actual room you had. We do have a wide variety of rooms in this 50 year old iconic hotel and apologize what you received was not to your expectation. Being in season this time of year, unless someone buys a water view room, we most likely will not be able to upgrade you to one at check in.
We are pleased to report that we are replacing the last few remaining smaller TV’s and apologize for your disappointment. We are moving forward.
Thank you for taking the time to post.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Edgewater, A Noble House Hotel

Property: The Edgewater, A Noble House Hotel
Address: 2411 Alaskan Way, Pier 67, Seattle, WA 98121-1313
Phone Number:
Location: United States > Washington > Seattle > Belltown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #41 of 100 Hotels in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Edgewater, A Noble House Hotel 4*
Number of rooms: 232
Official Description (provided by the hotel):
Perched on the edge of Pier 67, The Edgewater hotel offers an easy walk to Seattle downtown vibrancy, stunning views and lodge luxury. Surround yourself with the beauty of the majestic Olympic Mountains, the sparkling waters of Elliott Bay and the velvety-pink sunsets of the Northwest sky. ... more   less 
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