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“Generally high marks” 5 of 5 bubbles
Review of Sheraton Seattle Hotel

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Sheraton Seattle Hotel
Ranked #37 of 100 Hotels in Seattle
Certificate of Excellence
Virginia Beach, VA
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Generally high marks”
5 of 5 bubbles Reviewed May 4, 2007

Despite the renovations, my stay at the Seattle Sheraton was most positive. Make no mistake, this is a busy, large convention hotel, in downtown Seattle with prices to match (though comparable to those of other downtown hotels). That said, however, many positives & fit my criteria for a good stay. Clean, quiet, comfortable bed, good internet, good fitness center, & rates well on one of my measures of an upper-level facility, thick towels. Few minor annoyances, rather superficial maid service, be prepared to be on hold with the Sheraton song for at least 5 minutes if ordering room service or calling the concierge, but personnel were uniformly courteous & helpful once contact was made. Carpet had lots of mileage & room difficult to heat but they got me a space heater. Minor stuff in the scheme of things. I’ve stayed here in years past & was not disappointed this time , would recommend.

  • Liked — clean & quiet
  • Disliked — waits on phone with questions or requests
  • Stayed May 2007, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank peachesdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
205 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 296 helpful votes
3 of 5 bubbles Reviewed April 25, 2007

I stayed at the Sheraton while attending a conference across the street in the Seattle Convention Center (20-23 April). This was the conference hotel, so their rate was reasonable $209. As a Starwoods Preferred Member - Gold, I stayed on the Club floor - which allowed me access to their club room - serving continental breakfast and light food during the evening. Also, room had a nice view, television, internet and printer access and was open 24 hours. Free local and 800 phone use from the room.

Hotel under major renovations currently, so the front door/lobby was missing. Adding a second tower to their facilities and moving the front door to match a driveway for drop-off. Be that as it may, they had temporary counter for check-in, concierge, bellman, etc. Check-in was slow though, as there was at first only one person at the counter, regardless of preferred member status or not. Hallways were all narrow given the temporary walls up for construction, so a queue of people waiting for check-in blocked easy access to the door and hallway leading to the concierge/etc.

After check-in I had a room on the 34th floor w/ the 35th floor housing the pool, gym and meeting rooms. At night I would hear the staff moving furniture across the floor on rollers.

Room was typical size, usual amenities. A larger size safe was available, which fit my laptop and other gadgets well. Bathroom was typical - no special amenities. Coffee machine serving Starbucks, mini-bar and assorted munchies available. Be careful - water bottles at $5.00/bottle. I was initially overcharged $28 for mini-bar use, when in fact, the key from the last guest was still in the fridge.

Bed and bedding was nice. Two robes, towels fine, shower typical. Small desk with free internet connection available, though I was unable to connect to wi-fi, and had to use the wired connection taking me to the Sheraton website for log-in. Newspaper - Seattle Times and USA Today left at the door.

Room service menu was not very appetizing, given the availability of local seafood. Not many restaurants nearby - Cheesecake Factory across the street. Other restaurants - Ruth Chris steakhouse, sushi/pan asian nearby in the Fairmont Hotel. Didn't eat in the hotel restaurant as it had the same menu as room service.

Best part about the Sheraton was that it was directly across one street into the convention center - no other hotel that close. Also, plenty of security at the doors to limit traffic, as I noticed plenty of young kids and homeless panhandling in the area.

Very typical convention hotel. I imagine once they open the 2nd tower the Sheraton will have a typical lobby, front entrance, drop-off area and other restaurants. No store available to offer toiletries, drinks, newspapers, etc, though I noticed behind the temporary counter they had a box of asundries available - toothpaste, brush, mouthwash, etc. Other reviews seem to indicate the need for fresh paint and new carpeting - I didn't see that in my room.

Would stay here again, but may try something like the Westin or something near the waterfront area.

  • Liked — Location from Convention Center. Expectations met in terms of room, hotel and services.
  • Disliked — Lack of restaurants in the hotel and nearby.
  • Stayed April 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank TravelerofNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 16, 2007

I stayed here for a conference in March 2007, and even with the "special" conference rate, my 2-night stay was nearly $500. The room was what you'd expect at a Sheraton. The hotel is in the middle of a major remodel, so if you really want luxury I'd pick another one (maybe the W). But in its favor, the hotel was posh and very well located.

  • Liked — location
  • Disliked — price
  • Stayed March 2007, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank CEQUAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Jackson, Texas
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
5 of 5 bubbles Reviewed April 12, 2007

Um, did I mention that I love Seattle? Had a conference at the Convention center right around the back of the hotel, so it was super convenient. Had a view of the city and could see the Sound from my window. Great location and close to everything. We rented a car so we could get around if we needed to, but didn't use it too much.

Husband came along with, and we had a great time. Walked down to the piers. Had a GREAT wine tasting dinner at Elliott's (highly recommended) and the obligatory bowl of clam chowder at Ivar's. My husband would bathe in that stuff if we could afford to get it shipped here in 100 gallon vats. (Gross, I know, but true.)

Loved the Pike Place Market -- paid out the wazoo to ship home fresh salmon and halibut, but dang, was it good in my belly. Had a coffee at the original Starbucks, went to the Space Needle b/c you have to do it once (even though it's a rip off).

Our favorite thing was taking our car on the ferry over to Bainbridge (sp?) Island and Fort Ward Park. Peaceful and we took lots of great pictures on our walk. I love ferry boats...(for all you GA fans out there, I wish SGH was a real place b/c I'd have thrown myself in front of a car just to need surgery in that place...kidding, obviously.)

So....yes, I love Seattle, and the Sheraton is a nice hotel with a great location.

  • Stayed November 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TxAggieGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed April 12, 2007

The Sheraton Seattle is a great place to stay in Downtown Seattle on a budget. I received this hotel through a priceline bid that was half what the hotel cost through other sites. Had I paid full retail, I would have been disappointed, but it's a fine choice.

Here are the Pros/Cons:

Pros:

1. The location can't be beat. Awesome shopping - Nordstrom, Macy's and other great venues are within sight of the hotel. Nike Town and a great Adidas store are across the street. Great restaurants are nearby as well with a Cheesecake Factory across the street. Gameworks and a movie theater are across the street. It is right off of Pike Street and the Pike Street Market is within a few blocks of the hotel.

2. The staff is very nice and very accomodating.

3. I got a great rate through priceline.

4. The view. I could see the water and the mountains from my room - amazing.

5. People make a big deal of the remodel in their reviews. This is not an issue at all, but maybe that is because it's further along than when the early reviews were written. I didn't really notice anything.

Cons:

1. They nickel and dime you horribly here. They charge something like $5-$7 a box if you have them delivered to your hotel from your office from FedEx/UPS. Maybe this is common, but I've never seen this and it's kind of ridiculous.

2. Parking is $36 a night! I've stayed in Chicago, San Fran and NYC and have not seen this - this is Seattle, not a top 5 sized market!

3. The room/furnishings are average at best. Hopefully the remodel helps this. The rooms isn't dirty or gross - just in need of some updating and the bed pales in comparison to a lot of hotel beds I've seen. Again, not bad, but not worthy of a "4-Star" hotel.

If you get this through priceline, be happy - it's a great deal. If you paid retail, hopefully it works out for you.

Stayed April 2007
Helpful?
9 Thank mulled01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
55 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed April 8, 2007

It’s probably unfair to even review this hotel given that it’s undergoing a massive remodel that includes a new lobby and a second tower. Nevertheless, after staying here twice in the last three months there are some things that deserve comment.

First, the good news. The staff is great and does an excellent job coping with the remodeling project that has gone on longer than even
they are willing to admit. Also, you can’t beat the location for shopping and sightseeing, although it could be some better restaurants around because you don’t want to eat at the makeshift one in the hotel. Also, the new conference area on the second floor is first rate even if the rest of the hotel isn’t, at least not yet.

The bad news is that the place needs a major update, which I assume will be done once the remodel is completed. The furniture in the suites is threadbare and the electronics are, well, nostalgic with a cassette tape player, VCR, and projection TV. If I dug around a little I probably could have turned up an 8-track or a turntable. An HDTV would be nice, but why bother since there are no HD channels on the hotel’s television system. The only thing more nostalgic than the electronics is the health spa. The view is nice, but it doesn’t make up for the outdated equipment crammed into a too-small space. They could also take a second look at their prices. $7 for a Corona at a no-host reception and $25 for an eight-minute phone call to a city 175 miles away is laughable and insulting. Thank God for cell phones and near-by bars. You’d think that even a hotel manager would figure out that you could make more money selling three times as many drinks at half the price rather than pricing people right out the door.

So, if you really need to stay at the Sheraton Seattle, best wait until the remodel is done. If you’re booking ahead and they tell it will be done by the time you arrive don’t believe them. Wait until it is really done. In the meantime, there are other hotels nearby including some that will make you feel right at home with $7 Corornas.

  • Liked — Location
  • Disliked — Remodeling project
  • Stayed April 2007, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Rastadog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 31, 2007

We just returned from a three night stay at the Seattle Sheaton and we couldn't have been happier. Thanks to previous postings, I booked our room through Priceline at an incredible $95/night. The parking was expensive at $28/night, but we felt that the cheap room made up for it. I did not have to wait in line at check-in and they gave us a room on the 30th floor with spectacular views of the city. The room was spotless and quiet. My kids loved the pool and it was very clean and never crowded.

As a tourist, the location can't be beat. The main doors are on Pike Street and you are only a five block walk to the Pike Street Market. The monorail is two blocks away, and the shopping district is all around you.

The construction is still going on in the lobby, but I never heard it or was inpacted by it.

  • Liked — Location
  • Disliked — Price for parking
  • Stayed March 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank ILTruthintravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Seattle Hotel

Property: Sheraton Seattle Hotel
Address: 1400 Sixth Ave, Seattle, WA 98101-2318
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Seattle
#27 Business Hotel in Seattle
#31 Family Hotel in Seattle
#36 Romantic Hotel in Seattle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Seattle Hotel 4*
Number of rooms: 1236
Official Description (provided by the hotel):
Sheraton Seattle Hotel is steps from Pike Place Market, Seattle Waterfront, Space Needle, and Washington State Convention & Trade Center. We have 47 meeting rooms, totaling 75,000 sq ft of event space ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Priceline and Jetsetter so you can book your Sheraton Seattle Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Seattle Sheraton

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