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Sheraton Seattle Hotel
Ranked #32 of 102 Hotels in Seattle
Certificate of Excellence
Reviewed October 1, 2008

Had a great stay at the Sheraton. Managed to secure a good rate through my Company and was allocated a room on the top floor of the Union Tower. The room was excellent - modern fittings, clean and practical. The bed was especially comfortable.

Thje hotel has free wi-fi in the lobby and a good bar, with friendly staff. THere is also a good restaurant, which we ate in twice. The food was of a good standard.

Location-wise, the Sheraton is hard to beat. About a 5-10 minute walk to Pike Place Market and the waterfront. I would recommend jumping on a ferry to Bainbridge - at about $7 each it's a lovely journey across even if you don't do anything once you get there!

  • Stayed: September 2008, traveled as a couple
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Thank Net1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,897 - 3,903 of 4,408 reviews

Reviewed September 27, 2008

Got this superb hotel for $90 on priceline. I was very impressed by the usual 4star nature of Sheraton - the comfortable bedding, contemporary bathroom fittings and amenities etc. A super extra at this site is the free internet access - 5 computer terminals in the lobby. Note the Union Tower is new. The pool and jacuzzi are currently under renovation (this is clearly stated on the website). The concierge wasn't that friendly but they provided a shopping discount coupon for Macy's and they have a binder of restaurant menus. The location is excellent - steps to shopping, Pike Place Market, Cheesecake Factory, restaurants etc. I would stay here again and recommend it. However, parking is $38 as they have valet (separate company) only, but it's available til 6pm the next day. If you decide to check out and have them put your bags into the car, make sure they have the right key to your car!! They almost made a mistake with us.

  • Stayed: September 2008, traveled as a couple
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Thank yvrgirlToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2008

We booked the Sheraton for a town day pre-cruise stay. It was perfect! After flying from Florida to Seattle we really wanted to just eat and rest. We talked with the concierge and they told us about the restaurants in the area and we chose the Cheesecake Factory which was right across the street. We caught the grayline tour bus at the hotel which was convenient as we were able to hop on and off to many sights. The room was comfortable and cozy. Would definitely stay here again.

  • Stayed: June 2008, traveled as a couple
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Thank delbrige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2008

Chose the hotel for location and pool. However, pool was closed for renovation. You can use the Westin's pool (5 blocks away) or pay money to use a club. The beds are nice, but that's about it. Rooms and hallways are a bit grim and dark, and none of the drains in the bathrooms worked properly. Needed late checkout, but was told the hotel was too full, which is fine but then they magically made a room available for a few hours for $50. But the key stopped working anyway. This was my first stay at a Sheraton and I won't be doing it again, especially for over $200.

  • Stayed: September 2008, traveled on business
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Thank TravelerNW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSeattle, Manager at Sheraton Seattle Hotel, responded to this reviewResponded September 24, 2008

Thank you for your comments regarding your recent stay. We would like to extend our sincere apologies for the unpleasant experience you had with us. Please rest assured the various issues described have been shared with the appropriate department manager for correction. With regards to the closure of the pool, we apologize you were not informed of this prior to your arrival. We are near completion of an extensive renovation and are excited for the reopening of the world class Sheraton Fitness Center and pool facility in a couple weeks. Thank you again for your feedback.

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Reviewed September 14, 2008

Lovely room. We were disappointed when we checked in and I asked where the pool is located to be told the pool is closed for remodeling until September or October. I had called the Starwood reservations line directly in July and asked which of the Starwood hotels in Seattle had the best pool, picked the Sheraton based on their advice, told my daughter that she could go swimming, only to find it was closed. They did tell us we could go down and use the pool at the Westin but that just seemed like a mission since we only had one full day in Seattle at the tail end of this trip.
Pool issue aside, there is a lot to like about this hotel. We were supposed to be on the club floor, but had been moved to the union tower as we arrived after midnight I wasnt in the mood to make a fuss. We still got club room amenities - the breakfast was great and the staff were super. We were told that the union tower rooms were newer and nicer and we did have a lovely room with two very comfy beds, a flat screen tv and a nice bathroom. There was a nice big desk area and two comfortable chairs in a seating area. The decor is quite masculine - sort of comfortable modern look I suppose but it all worked and felt really comfortable.
The lobby is really fun with a computer area, lots of comfortable seating, and these neat microsoft tables that are like huge touch screens with local maps etc. They were pretty cool.
The location is great, we walked down to Pike market, walked over and caught the monorail to the Space Needle. We went up the space needle which my daughter loved! There are lots of great shops around the hotel.
I would stay here again - particularly once the pool reopens ;)! It was a comfortable, spotlessly clean, well located hotel, great value for the price we paid (an online special summer rate).

  • Stayed: August 2008, traveled with family
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Thank KiwiCowgirl07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2008

Fantastic Hotel.

We booked this hotel on Hotwire for a really good price, so we didnt know what to expect - We were really surprised with the quality of the hotel.

The lobby is beautiful and grand, and the bedrooms are big, spacious, well decorated and very clean. The starbucks coffee in the room adds a nice touch.

We ate in the hotel restaurant both nights we were staying and had great food which was well priced. The restaurant staff are excellent, very friendly and helpful and the bar is a great place to relax with a cocktail.

The location couldnt be better, we were a couple of minutes walk to Pike Place Market and we were able to get a short monerial to the space needle for a couple of dollars.

I would recommend this hotel, and would stay again.

  • Stayed: August 2008, traveled on business
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Thank LAURASKINNER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2008

My boyfriend and I attended the Penny Arcade Expo in the Wash. State Convention Center this summer, and the Sheraton was in the best possible location. This was one of its sole redeeming factors.

While the room was spacious, and the furniture was beautiful and well-made, the linens were of the cheapest quality. The towels were thin and scratchy; there were no robes. Our pillowcases were stained, and the room had not been very thoroughly cleaned.

We were paying nearly three hundred dollars a night and had booked the room for four straight nights. We considered this cost, though fairly staggering for us, to be worth it. However, when we got there, we were constantly nickel-and-dimed. Over thirty dollars a day for parking. What respectable hotel, especially one with such expensive rooms, would have the gall to also charge lodging for their guests' cars? For what we paid for those rooms, they should have been courteous enough not to ream us on parking. Added to that were the $10/day charge for internet, which I could have gotten for free at just about any coffee shop, and the pay-per-view movies which cost between $10 and $15 dollars each. I understand that these are luxury services and that some fees usually apply, but the blatant avarice of the Sheraton on such matters when they were clearly not hurting for revenue was just appalling.

Besides their convenient location, I would mention that the attentiveness, friendliness, and efficiency of the staff with whom we interacted were consistently excellent, and it is this, more than anything, that prompts me to give more than one star. The parking attendants in particular were very helpful with allowing us access to the garage if we needed to get to the car, but weren't going anywhere in it.

I recommend this hotel only if you don't mind blithely throwing money around, and if you bring your own towels. Next year, we are trying somewhere else.

  • Stayed: August 2008, traveled on business
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2  Thank Marloween
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSeattle, Manager at Sheraton Seattle Hotel, responded to this reviewResponded September 24, 2008

Thank you for sharing your comments regarding your recent stay at the Sheraton Seattle. We appreciate your constructive feedback regarding the unexpected charges incurred that you were not informed about prior to your arrival. This information is available on our website and is typical for many of the downtown hotels. In any event, we apologize for any inconveniences this may have caused you. It is our hope that you will allow us another chance to regain your confidence in the future. Thank you again.

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Additional Information about Sheraton Seattle Hotel

Address: 1400 Sixth Ave, Seattle, WA 98101-2318
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Seattle
#27 Business Hotel in Seattle
#31 Family Hotel in Seattle
#36 Romantic Hotel in Seattle
Price Range: $202 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Seattle Hotel 4*
Number of rooms: 1236
Official Description (provided by the hotel):
Sheraton Seattle Hotel is steps from Pike Place Market, Seattle Waterfront, Space Needle, and Washington State Convention & Trade Center. We have 47 meeting rooms, totaling 75,000 sq ft of event space ... more   less 
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Also Known As:
Seattle Sheraton

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