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“Clean with great view but a little outdated”

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Sheraton Seattle Hotel
Ranked #33 of 104 Hotels in Seattle
Certificate of Excellence
Reviewed October 28, 2013

Nice hotel with friendly stuff and fantastic views. The room and the bathroom doors need, however, an update. They ruin the room esthetics. There was a complimentary delicious hot chocolate and a hot apple cider in the lobby which was great after a typical rainy day in Seattle. The down side was the parking. Sheraton offers only valet parking which is about 50$ incl. tax. There is no self-parking. For this reason I would choose the Westin which has a self-parking option for $25 and is also nice and a bit more updated.

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  • Stayed: October 2013, traveled with friends
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Thank mooch1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madalena M, Manager at Sheraton Seattle Hotel, responded to this reviewResponded November 1, 2013

Thank you for your review regarding your experience with us. We greatly appreciate you taking the time to bring this matter to our attention regarding the restroom door and parking rates. I have shared your guest room experience comments with our designer. We do have two towers one of which has fogged glass doors with dark mahogany finished wood surrounding and the other an solid core door. As much as we would like to provide a self parking option we unfortunately do not have enough spaces available to be able to do so. The valet parking rates are comprised of a 22% city tax and remain competitive in the local area and major metropolitan cities at $46. If you are in the area again, I would be happy to assist you in locating nearby parking at a rate that works within your budget.
Once again, we appreciate you taking the time to share your comments with us.

Warmly,

Madalena Miller
Director of Rooms

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2,906 - 2,912 of 4,752 reviews

Reviewed October 25, 2013

Stayed at the Sheraton Seattle in June of 2013, hotel is top notch, in a great locations with shops, restaurants, movie theatres. Walking distance to Pikes market and the space needle, which wasn't that exciting but you gotta see it if you are in Seattle. Would highlt reccomend this hotel.

  • Stayed: June 2013, traveled solo
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Thank Dino12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bronwyn g, Public Relations Manager at Sheraton Seattle Hotel, responded to this reviewResponded October 30, 2013

Thanks for your perfect review and for recommending our hotel! It’s always nice to know that our guests are extremely happy with our service, facility and location. Thanks again.

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Reviewed October 24, 2013

While the lobby and common areas have been redone, the rooms haven't. I also found it nearly impossible to plug in my laptop as none of the lamps have outlets (which are now common in other hotels). I had to get on the floor and go under the desk to find a spare outlet!

  • Stayed: October 2013, traveled on business
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1  Thank IolaniHale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

I loved staying at this Sheraton. I stay in a lot of hotels for business and had the best nights sleep here. The beds were fabulous and rooms spacious. When making the reservation I upgraded to a club room which gave us free internet and access to the club on the 32nd floor where you could have a very nice continental breakfast and stop in at night for a drink and appetizers and look at the water. The service was exceptional and the concierge very helpful. I was there for a convention and the convention center was right out the back door of the hotel. We were able to walk around nicely and down to Pikes Market and to the Aquarium. From the airport you can take a tram/shuttle that takes you about a block from the hotel. We didn't want to do that when leaving so I order a shuttle services.
The hotel was perfect

  • Stayed: September 2013, traveled on business
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Thank Frieda43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bronwyn g, Guest Relations Manager at Sheraton Seattle Hotel, responded to this reviewResponded October 24, 2013

Wow, "The Perfect Hotel." Thanks for this fabulous review. All of your wonderful comments about the hotel, rooms, location and staff made my day. I look forward to sharing your feedback with our team.

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Reviewed October 22, 2013

Stayed at the Sheraton for a conference at the convention center across the street. The location was great for the conference and a short walk to the Pike Place Market. The room was clean, bed comfortable and the staff very helpful.

  • Stayed: October 2013, traveled on business
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Thank jpmank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bronwyn g, Guest Relations Manager at Sheraton Seattle Hotel, responded to this reviewResponded October 24, 2013

We appreciate your 5 star review and the wonderful comments regarding our very friendly staff. We hear many great comments about our location and the Sheraton Sweet Sleeper Bed! Glad you enjoyed your time with us.

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Reviewed October 21, 2013

Stayed at this hotel over a weekend in September. It was fairly busy upon check-in around 7:00 on a Friday night. Since I am SPG Gold, I was able to go into the preferred line which cut down the process significantly.

Overall, very nice hotel. Room and bed were very comfortable and nicely appointed. You can tell by the number of people in the lobby just how busy the hotel really is.Thankfully, service never suffered as a result.

Stayed: September 2013, traveled as a couple
Thank cavvygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bronwyn g, Guest Relations Manager at Sheraton Seattle Hotel, responded to this reviewResponded October 23, 2013

Thank you for remarking on your recent stay with us. The Sheraton Sweet Sleeper bed is designed to give our guests a comfortable and peaceful night's sleep. We are glad to hear that you enjoyed your room and your stay. We truly appreciate your loyalty to Starwood Resorts and Hotels and look forward to welcoming you back soon.

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Reviewed October 20, 2013 via mobile

My wife and I recently spent 3 nights in this hotel and were very satisfied. The accommodations were what you would expect in a hotel in this price range: clean, spacious and nicely decorated. There was a coffee maker in the room but we used the Starbucks in the lobby. The staff were courteous and the concierge was very helpful. We did not use the pool or gym on the top floor but both appeared to be well-maintained. The best feature of this hotel is it's location. We easily walked to the ferries, Pike Market, restaurants along the waterfront, the monorail to the Space Needle and the street car to Union Lake. In addition it is very close to shopping, the convention center and a Hertz office. Overall, an average hotel in this price range and we would stay there again if we were in the area.

Stayed: October 2013, traveled on business
1  Thank xNYcabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madalena M, Manager at Sheraton Seattle Hotel, responded to this reviewResponded October 24, 2013

We love hearing from our guests. Thank you for the great feedback. We have an amazing concierge team and we receive compliments on each of them. A concierge can make a vacation fabulous with the right suggestions. We are delighted that our team helped make your visit to Seattle memorable.

Warmly,

Madalena Miller
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Seattle Hotel

Address: 1400 Sixth Ave, Seattle, WA 98101-2318
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Seattle
#23 Family Hotel in Seattle
#27 Business Hotel in Seattle
#36 Romantic Hotel in Seattle
Price Range: $167 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Seattle Hotel 4*
Number of rooms: 1236
Official Description (provided by the hotel):
Sheraton Seattle Hotel is steps from Pike Place Market, Seattle Waterfront, Space Needle, and Washington State Convention & Trade Center. We have 47 meeting rooms, totaling 75,000 sq ft of event space ... more   less 
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Also Known As:
Seattle Sheraton

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