The Moore Hotel was and was not what I was expecting. The room itself wasn't bad, although it didn't look like the pictures on their website. I appreciate older buildings so having a room that was not so perfect because of older fixtures and a bathroom with 50 coats of thick paint on the walls doesn't bother me. One good thing about the place was that It is in a good location if you are staying in the area to walk around the city. Its literally 2 blocks from Pikes Market and you can pretty much walk the whole pioneer square area in a day.
The bad experience I had was with the quality of people that seemed to stay at the hotel. I had a group of people in the room next to me that were being excessively noisy. At about 10 pm I had enough and went down to the lobby and told them the situation. The guy at the desk told me that their quiet hours started at 11:30, but he would call them and ask them to quiet down. I didn't like the idea that their "quiet hours" were at 11:30. If I am paying for a room I expect quiet hours to be all day long. The noise continued to get worse and I woke up several times during the night because of them. At 3 am I woke up again to them fighting and yelling at each other in the hallway, slamming doors and cussing up a storm. Not something I wanted to listen to or have my girlfriend have to listen to on our valentines weekend. I once again went to the lobby and there were already about 6 or 7 people in the lobby complaining about the same people. Nothing was done and the noisy people were still there in the morning.
Another complaint, the entry doors to the lobby from the outside are pieces of junk. It took a fair amount of effort just to get the door to open. My girlfriend couldn't open it herself and we both had to push on it. An elderly couple would have a hard time trying to open the door, if they could even get it open.
Needless to say, I was not impressed with the Moore Hotel. The only thing it has going for it is its decently priced and it has a downtown location. I think if something had been done about the excessively noisy and rude people next door to me, my experience would have been a lot better, but being that nothing was done to evict these people and no discounts or other rooms were offered to the complaining customers, I have to give this place a 2 star for lack of effort to make their customers happy and willing to come back, because I sure wont go there again.
- Official Description (provided by the hotel):
- Central location, historical. ... more less
- Also Known As:
- Moore Hotel Seattle