We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
CrownePlaza.com$144
Expedia.com$144
Hotels.com$144
Priceline$144
eDreams$144
travelup.com$159
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,716)
Filter reviews
1,716 results
Traveler rating
657
713
231
81
34
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
657
713
231
81
34
Show reviews that mention
All reviews space needle pillow menu within walking distance high floor few blocks light rail pike place coffee maker location was perfect an easy walk ihg downtown freeway waterfront valet conference clerk
Selected filters
Filter
Updating list...
41 - 46 of 1,716 reviews
Reviewed October 20, 2019

Stayed for 5 nights, I paid extra for the "higher floor view" (after you book a standard room, you get an "Upgrade Me" email, where you can request an upgrade for a lower price, depending on availability). The view was amazing.

The location is great, and the front desk check-in attendant (I think she might have been Russian) was extremely helpful.

Shuttle buses stop at this hotel (to/from the airport, and tour buses)

The room was well size, modern and clean.

The price was good in comparison to other hotels (such as the Hilton across the road), which is why I booked it. The Subway next door was convenient for a quick snack.

Only complaints:
- No free water bottles at all in the room (but there is a fountain in the lobby).
- A bit noisy - lots of doors closing in the hallway, and I think the stairwell (which was next to my room). I could also hear the toilet flushing in another room.
- The lifts didn't appear to have keycard security. I'm not sure if this is atypical.
- The shower head was a bit too low.

Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank MichaelK_1111111
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
crister, Manager at Crowne Plaza Seattle-Downtown, responded to this reviewResponded October 21, 2019

Dear Michael,

Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. It was great to read that you found the location central, the staff helpful, the room spacious and clean, and the hotel a great value. We appreciate you feedback and look forward to welcoming you back.

Kind regards,

Tarig Ghandour
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2019

No breakfast included. Had a corner room so the views were pretty good, great sized clean room. Bed was very high off the floor, had to lower myself down from it and I'm 5 foot 3. Room was noisy though, could hear traffic all night and the neighbours not only flushing the toilet, but using it too! Not good at all - needs more soundproofing. Signs re: ice machine location were wrong, even staff didn't know when asked. Staff seemed to be constantly changing so only spoke to them at check in and check out. Liked ice water in reception. Quiet expensive for what and where it was. Very slow elevators. Location was very hilly and steep.

Room tip: Ask for a corner room
Date of stay: September 2019
    • Value
    • Rooms
    • Service
2  Thank Bride2207
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle-Downtown, responded to this reviewResponded September 30, 2019

Dear Bride2207,
Thank you for taking the time to write a review on TripAdvisor. I am glad you found the room clean and the view good. I apologize we did not meet your expectations. We just recently installed triple-pane window inserts so it was very disappointing to read you heard traffic from our urban location. I will inspect the signage on all the guest floor corridors to ensure the ice machine locations are accurate. There are times we experience high volumes of guest using the elevators during peak times which can slow service down and we regret any inconvenience this caused during your stay. Seattle terrain is hilly (the city is built on seven adjacent hills). Most streets north/south have an easy grade, but east west is a steeper grade. Thank you again for your feedback and we hope to have the opportunity to serve you again.
Sincerely,
Cristy Smith
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2019 via mobile

I stay at this Hotel on a regular basis and I am always impressed by the modern comfortable rooms and the super location, central to all the attractions downtown Seattle has to offer. The Pike Place Market is an under 10 minute walk and every fabulous shop and restaurant very close as well. Most important to my stays are the friendly staff lead Mr. Da’Corrie Gay who always goes out of his way to make my stay wonderful! He treats me like family and always spends what ever time and effort to his guests are happy. He is certainly a rising star in the IHG network, and I look forward to each stay at this hotel made much better by him. I highly recommend this hotel in downtown Seattle.

Date of stay: September 2019
Trip type: Traveled on business
3  Thank MarkW8888
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle-Downtown, responded to this reviewResponded September 23, 2019

Dear MarkW8888,
Thank you for staying with the Crowne Plaza Hotel when visiting Seattle and for taking the time to write a review. We really appreciate your loyalty and are delighted this is your home away from home. It was great to read Da'Corrie goes out of his way to make your stay wonderful and makes you feel welcomed and valued. Thank you for recommending our hotel! We appreciate your business and look forward to welcoming you back again soon.
Warm Regards,
Cristy Smith
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2019

Lovely front desk staff during the day and evening. Night manager was rude and confrontational. He was arrogant and very unpleasant. The day and evening staff were professional and pleasant. Overall staff and services were great.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank zziron
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle-Downtown, responded to this reviewResponded September 17, 2019

Dear zziron,
Thank you for taking the time to write a review on TripAdvisor. Please accept my sincere apologies for the night manager coming across as rude and confrontational. We appreciate when guests take time to provide feedback so that we can make improvements to our service and product.I am glad to read the front desk staff during the day and evening were professional and pleasant. We appreciate your service and hope you will give us another opportunity to serve you .
Best Regards,
Cristy Smith
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2019

Well located in downtown Seattle, a short walk or cab to a number of attractions, stores, restaurants. Also near free shuttle to waterfront and Skytrain.

We had a beautiful room on a high floor with a great view of downtown buildings and the harbor. Room was well appointed and clean. Comfortable bed. Nice to have a small fridge to use. Well appointed bathroom.

Great buffet breakfast and they also include made to order omelettes, pancakes or french toast. Wonderful, friendly servers. Nice bar. Food and alcohol specials for afternoon happy hour.

Staff were great. Concierge and front desk staff arranged cabs, gave great restaurant recommendations and did their best to look after guests.

NOTE: The hotel is pet friendly. If you have any allergies to dog or cat hair or dander, notify them in advance and they will make sure your room gets a hypoallergenic cleaning before you arrive to eliminate any problem from previous occupants' pets.

Date of stay: September 2019
    • Location
    • Rooms
    • Service
2  Thank BobL76
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle-Downtown, responded to this reviewResponded September 9, 2019


Dear BobL76,
Thank you for staying at the Crowne Plaza Hotel and for taking the time to provide comments about your experience at the hotel. It was good to read you found the staff great, the room well appointed and clean, and the bed comfortable. We hope to have the opportunity to host you again in the future.
Best Regards,
Cristy Smith
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews