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“Pleasant experience”

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Crowne Plaza Seattle Downtown Area
Ranked #34 of 100 Hotels in Seattle
Certificate of Excellence
Palm Beach, Florida
Level Contributor
116 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
“Pleasant experience”
Reviewed October 10, 2006

The location of the hotel is good and convenient; within walking distance of everywhere. We had a room on the 34th floor (Club Level) facing the water, and the view was spectacular. Room was large, newly furnished, marble bath with a very comfortable king bed. Elevators were fast (although there are only 3). The lounge is small and drinks rather pricey. Service was average, and check-in and out was prompt and courteous. Club Level includes continental breakfast, which was a money and time-saver in the mornings. It was a good experience and the hotel experience is similar to other Crowne Plaza hotels. My one gripe: since I did not make the reservation directly with the hotel, I was told my stay was "non-qualifying" for Priority Club reward points. That is an annoying and silly rule, and will make me think twice about booking at this hotel group again. Crowne Plaza hotels (unlike Marriott hotels) still have smoking rooms available. If you are a smoker, that is good news, if not, be sure to request a non-smoking room!

  • Liked — Large, high floor room with view of city and harbor.
  • Disliked — $10/day charge for internet access. That is a shameful way to extract more money from guests.
  • Tips/Secrets — Request Club Level.
  • Stayed October 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Flaesb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (359)
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English first
London, United Kingdom
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 10, 2006

There were three of us traveling so we tried to book suites at in every city. We were having trouble finding a decently priced suite until we found the Crowne Plaza.

The suite itself was a decent size with great views of the city. The king size bed and all the sleeping amenities made for a great sleep.

The staff at the front desk were friendly and helpful.

The hotel is a very short walk from the city centre and a few seconds from strips of great shops. The location is great for walking downtown and getting out of the city and back to the airport.

The best part of this stay was that we were charged $40 US less a night than we had booked online!

I would recommend this hotel.

  • Stayed August 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Travelkidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2006

We booked King Bed room for a week though a travel agency, but when we arrived at the Hotel, they insisted we had no choice but stay in the handycapped room (No Bathtub, extra height for toilet, big door, queen bed) for the night. We would have accepted if they discount a little, but they did not. We could accept it if it were only one night and if they guaranteed they would change to regular room from the next day. However, they did not guarantee that. They just said they would request changing room, but they cannot guarantee it. WHY? Request to WHOM? We were talking with the front desk manager but he did not do anything about it. After we did not move the front desk for more than 15 min, one of front ladies asked the manager something, and they checked the computer, and finally they guaranteed they would change the room to regular room from the next day. See! They can do it! They just did not want to do it! If we did not insist to change it, they would force us to stay in the handycapped room for the rest of the week.

  • Disliked — front desk, very slow elevators,
  • Stayed August 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank sushi-suki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed August 13, 2006

My husband and I booked a Friday and Saturday night stay at the Crowne Plaza on the Intercontinental Hotel website for our anniversary. We were able to get the government/military rate since my husband is active duty Army, which was around $170 for a club level room, which was supposed to include free evening appetizers and a free continental breakfast. We figured that was a good rate for a room on a high floor and basically four free meals, but little did we know that the club level lounge is CLOSED on Friday and Saturday nights! So we got two free breaksfasts. We did receive a coupon for one free appetizer in the Regatta Lounge (the bar inside the hotel) upon check-in. Another problem that we had was that the guest that had stayed in the room we were to occupy that night apparently did not check out. This was the day after the nightmare at the airports because of the foiled terrorist attack, and so I can understand someone changing their travel plans, but they tried to put us in a room that was subpar to what we had reserved. After a few choice words, the manager "found" a room on the 32nd floor and gave us one night of garage parking for free, a $27 value. We had suspicions that this room was probably in the remodeling stage, as there was a loose tile in the bathroom floor and a few small cracks where the ceiling met the walls. Even with the loose tile, the highlight of the room was the bathroom - all marble, new fixtures, a great shower, and lots of towels and toiletries. The other highlight was the bed, which was very comfortable. A few nice touches include the sleep kit, with a music CD and an eye mask; the blackout curtains, which fooled me into thinking it was still dark outside when really the sun was already up; and the hotel escape plan on the door actually lit up at night. It was a very faint light and didn't disturb our sleep at all, and I had never seen this before. I thought it was very clever. I didn't think the elevators were slow at all; we waited one time for maybe three minutes, but otherwise it was just a few seconds. They have a pretty good happy hour in the bar twice daily, and the hotel is within walking distance to everywhere. Even though we could take our car as often as we pleased, it didn't move for two days because we walked everywhere. Overall it was okay, but I think there are nicer hotels downtown for about the same price. If you are in town for a conference and don't really care about the amenities, then this hotel is for you. But if you want to be pampered, go somewhere else. Last year we stayed at the Grand Hyatt, and it was absolutely great. If you can afford it, stay at the Fairmont Olympic - it is divine. If you can't afford it, do what we did and just walk through. It's worth it just to the see the woodwork, and it's only a couple of blocks from the Crowne Plaza.

Helpful?
2 Thank Julie9409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 31, 2006

I recently spent two nights at the Crowne Plaza. I have stayed at other CP hotels and been impressed. Our stay at this property was at best average. I find Seattle to be generally expensive when it comes to accommodation but the beds were hard, the food was bad and the service was mediocre. Although the location was good, I will try another hotel on my next visit to Seattle.

Helpful?
Thank talulla45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 22, 2006

First time in seattle and choose to stay at CP since I have platinum priority club status. Never again. My status meant very little. They placed me in a regular room which was dirty, small and had a terrible odor. At that point I insisted on an upgrade and was given a club floor room. Club access is not on par with other CPs. Great views but food was so so and booze came at a fee. The hotel nickel and dimes you for everything including wifi. Elevators were also very hard to come by, had to leave 10 minutes early to get downstairs in order not to be late. The only redeeming aspect of the hotel was the location, otherwise it is very overpriced and terrible value.

  • Liked — location
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank happy kappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 20, 2006

We booked a nonsmoking room online several weeks in advance of our stay at the Crowne Plaza in downtown Seattle. Upon our arrival, the front desk staff asked if we would consider a smoking room. This was completely unacceptable to my family and we clearly stated that no, we would not consider a smoking room due mainly out of concern for our infant daughter's health. This particular staff member went to speak quietly with another front desk staff member and they both agreed on a particular room for us. When we entered the room, the smell of cigarette smoke was very apparent, and yet we could not imagine that the front desk staff would intentionally put us in a smoking room without informing us. Two days later, we discovered an ashtray and matches and checked with the front desk to discover that in fact we had been put in a smoking room intentionally because they had not kept our reserved nonsmoking room for us. All our clothes and other belongings as well as our baby reeked of cigarette smoke.

In addition to this appalling lack of concern for our health and wishes, our room was not serviced during our three night stay. When I asked the front desk manager why our room had not been serviced, he checked with housekeeping and informed me that we had had a do not disturb tag on our door so they did not disturb us. This was not the case (the tag was on the inside of our door the entire time) and I had anxiously been awaiting staff to empty our garbage of dirty diapers and replace our towels.

The front desk manager offered us the pathetic compensation of a complimentary hotel breakfast for my family being exposed to carcinogenic cigarette fumes for days and not having our rooms cleaned. This was our first and will definitely be our last stay at any Crowne Plaza Hotel.

  • Liked — central location
  • Disliked — appalling treatment by staff
  • Tips/Secrets — don't stay here
  • Stayed July 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank dissatisfiedguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Seattle Downtown Area

Property: Crowne Plaza Seattle Downtown Area
Address: 1113 6th Ave, Seattle, WA 98101-3002
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Luxury Hotel in Seattle
#30 Business Hotel in Seattle
#33 Romantic Hotel in Seattle
#35 Family Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Seattle Downtown Area 4*
Number of rooms: 416
Official Description (provided by the hotel):
The Crowne Plaza Hotel - Seattle offers a superb location in Downtown Seattle, close to everything great in the Pacific Northwest. A few blocks from the Crowne Plaza Hotel - Seattle, you can explore the historic Pike Place Market or the new Seattle Central Library; catch a Mariners game at Safeco Field or a Seahawks game at Qwest Field in Pioneer Square. Walk two blocks from the Crowne Plaza Hotel - Seattle to your meeting at the Washington Convention & Trade Center, then indulge yourself at hundreds of downtown stores, including Westlake Center and Pacific Place shopping malls. Explore the local waterways on an Argosy Cruise or on any of the major cruise lines. Click on the Packages tab for some great options to help you see it all!The Crowne Plaza Hotel - Seattle also puts you in the heart of the city s amazing arts scene, including the beautiful 5th Avenue and Paramount Theatres, Seattle Art Museum, and Benaroya Hall. The Space Needle stands just minutes away, casting its long shadow over Key Arena, the Pacific Science Center, the Experience Music Project and McCaw Hall, home of the Seattle Opera and the Pacific Northwest Ballet. Plus, the Crowne Plaza Hotel - Seattle is just four miles from the University of Washington with its Meany Hall and Husky Stadium. ... more   less 
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Also Known As:
Crowne Plaza Seattle Downtown Area Hotel Seattle
Seattle Crowne Plaza

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