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“good place, but nothing too special”

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Crowne Plaza Seattle Downtown Area
Ranked #34 of 100 Hotels in Seattle
Certificate of Excellence
Alexandria, Virginia
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“good place, but nothing too special”
Reviewed August 24, 2013

Second stay at this Crowne Plaza. 8 months earlier the lobby was under renovation. Now everything is finished, cleaned up, and looking good. Didn't get upgraded (no available rooms), but the check-in fellow did try to find me a room on the executive floor, and I did get the lounge access. (The service in the executive lounge for breakfast & afternoon reception is exceptionally friendly.)

Now, the views of the city and Mt. Rainier are great, but otherwise the rooms are nothing special. Internet is a bit slow. So are the elevators. Location is OK: fairly close to most things, but a bit of an uphill hike to get to.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Slava L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New York City, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2013

We were greeted quickly and efficiently - up to our room in a matter of moments! Rooms are large and clean! Hotel staff is friendly, valet parking very convenient and the location of this hotel is perfect for walking.....except for those PESKY HILLS!!!!! I would recommend this hotel. Hotel is frequently used by Airline personnel - the lobby is usually very busy!

Room Tip: The higher the floor, the better the view!
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank soundbiteroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 22, 2013 via mobile

I was so excited to stay in downtown Seattle... but our view was of the highway :(

No shuttle from the airport. Rooms are clean and satisfactory. Customer service was satisfactory too. The hotel was fine, but I would not stay there again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Au4PRs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Seattle Downtown Area, responded to this review, February 18, 2014
Dear Au4PRs,

Thank you for sharing your experience about your stay with us. I am happy to learn that you like our clean rooms and staff service. However, I apologize for any inconvenience caused by the room allocation and some aspects of our hotel amenities. Thank you for your feedback as it informs us of ways in which we may better serve our guest satisfaction. I sincerely hope this incident will not deter you from giving us another opportunity to serve you in the future.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grandview, Texas
Level Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed August 22, 2013

The location of the Crown Plaza is great. It is walking distance to all activities in or around Pikes Market, Space Needle, Ferris Wheel. Be aware the walk back is UP HILL. As far as the hotel itself; it is older but yet clean. The staff were very helpful. The cost of this hotel is very high in my opinion as well as the buffet breakfast (near $20.00 pp). We used the hotel as it was one of the cruise line recommendations. Avoid the rooms close to the highway if at all possible. Very loud.

Room Tip: Avoid rooms near the highway if possible.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Koga57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
156 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed August 21, 2013

Nothing special, about what you expect from this chain.

1 complaint: The walls are thin enough that I could hear conversation in the next room, it wasn't loud party type noise but a number of people in the room. After I noticed that I was hearing that I noted some outdoor street noise (the windows don't open).

Potential issue for some: There are a number of homeless people camped out in the small park across 6th from the hotel (given the number of homeless people in Seattle this may be true of a number of hotels)

4 elevators and they weren't very fast.

Rooms were clean, well maintained. Housekeeping was reasonably attentive.

Room Tip: Rooms on the odd numbered side overlook the freeway (Interstate 5)
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terrell_msp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Seattle Downtown Area, responded to this review, September 10, 2013
Dear Terrell_msp,

Thank you for taking the time to provide feedback. We are glad you found the housekeeping commendable. We pride ourselves in making sure that all of our guests have an enjoyable stay and it is very disappointing to hear that we did not live up to this expectation. We are sincerely sorry that your guest experience was less than satisfactory due to the level of noise from our other guests and elevator service. rest assured your comments will be looked into.

Once again, we apologize for your stay and we hope that you will give us another try on your next trip to the area.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 21, 2013 via mobile

The hotel is located right in the heart of downtown. Everyone at the hotel from bell hop to concierge was very pleasant and helpful. When I walked in my room I noticed some items still in there from previous guest. After returning to front desk the gentleman assisting me went out of his way to get me a new room in record time and gave me a free upgrade to a room with a city view. Breakfast isn't a huge layout in club lounge, but it was enough to get me going in the morning. Parking was $37 with in and out privileges, but the convenience of not having to transport our luggage to an from another parking garage made it worth it. I would definitely recommend this hotel to anyone visiting Seattle.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 17, 2013

We stayed here during a recent trip to Seattle. The front desk was friendly, helpful and professional. We ate several times at the Regatta Grille, the food was wonderful and the service excellent. We loved the club level breakfast and appetizers - the young lady who works at breakfast is a gem! This was most definitely one of our favorite stays in a hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steelangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Seattle Downtown Area

Property: Crowne Plaza Seattle Downtown Area
Address: 1113 6th Ave, Seattle, WA 98101-3002
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Luxury Hotel in Seattle
#30 Business Hotel in Seattle
#33 Romantic Hotel in Seattle
#35 Family Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Seattle Downtown Area 4*
Number of rooms: 416
Official Description (provided by the hotel):
The Crowne Plaza Hotel - Seattle offers a superb location in Downtown Seattle, close to everything great in the Pacific Northwest. A few blocks from the Crowne Plaza Hotel - Seattle, you can explore the historic Pike Place Market or the new Seattle Central Library; catch a Mariners game at Safeco Field or a Seahawks game at Qwest Field in Pioneer Square. Walk two blocks from the Crowne Plaza Hotel - Seattle to your meeting at the Washington Convention & Trade Center, then indulge yourself at hundreds of downtown stores, including Westlake Center and Pacific Place shopping malls. Explore the local waterways on an Argosy Cruise or on any of the major cruise lines. Click on the Packages tab for some great options to help you see it all!The Crowne Plaza Hotel - Seattle also puts you in the heart of the city s amazing arts scene, including the beautiful 5th Avenue and Paramount Theatres, Seattle Art Museum, and Benaroya Hall. The Space Needle stands just minutes away, casting its long shadow over Key Arena, the Pacific Science Center, the Experience Music Project and McCaw Hall, home of the Seattle Opera and the Pacific Northwest Ballet. Plus, the Crowne Plaza Hotel - Seattle is just four miles from the University of Washington with its Meany Hall and Husky Stadium. ... more   less 
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Also Known As:
Crowne Plaza Seattle Downtown Area Hotel Seattle
Seattle Crowne Plaza

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