We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great hotel but disappointed by service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hostellerie La Briqueterie
Ranked #1 of 1 Hotels in Vinay
Certificate of Excellence
Brussels, Belgium
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great hotel but disappointed by service”
4 of 5 bubbles Reviewed November 15, 2011

Hotel is conveniently situated just outside Epernay but very much in the country side surrounded by fields. It is the ideal quiet getaway for a w/e or a short business seminar. Was let down by house-keeping service that for some reason removed all the large towels from my room and was left with a small hand-towel with chewing gum stuck on it but when I raised the issue the staff did not really seem to take me seriously. Not really what you expect from a Relais Chateau. Overall though the hotel is probably the best stay in the area and has an excellent restaurant, wine selection and brilliant breakfast.

Room Tip: All rooms are quiet due to location, garden view is really nice
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Transco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

536 reviews from our community

Traveler rating
    289
    146
    70
    21
    10
See reviews for
63
318
6
33
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Brighton, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 17, 2011

A very pleasant hotel set fairly close to a moderately busy road; that said, we didn’t find the noise to be obtrusive in the evening and at night when the traffic flow was much reduced. We had a comfortable room at ground level with French windows leading onto the garden, which was ideal since we had two dogs with us.

We dined in the hotel restaurant, where both cuisine and service were up to the standard expected by the high prices (not shown on the menus given to us). The layout of tables was somewhat unusual in that most tables seemed to be arranged so that as many guests as possible had a view through the large bay window onto the main garden area; in our case this meant having a table right behind us with the occupants looking at our backs, a rather strange experience. The sommelier is an extrovert character and quite chatty, but beware of recommendations without asking for the price.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank nick_away
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yelverton
Level Contributor
83 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed August 14, 2011

great base for a visit to the champagne region,a superior hotel which deserves its rating,

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ggjsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed July 21, 2011

Outstanding food and service. Wonderful sommelier, the hardest working people I've ever seen in the hospitality business.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank DavidMoore2328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dijon, France
Level Contributor
125 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed July 13, 2011

Really lovely hotel, beautifully manicured gardens, nice people and some sumptuous food.

Dinner was great but in some ways I preferred breakfast which although not a culinary experience to match dinner, it was much more casual with really nice fruit, pasteries and some cooked stuff as well.

The only thing which let this hotel down was its proximity to a busy road. As times the road noise was intrusive.

Overall very good but the road did le it down by one notch.

Room Tip: Ask for a room on the side of the hotel away from the main road
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank 171959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level Contributor
226 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 bubbles Reviewed July 12, 2011

This property is basically surrounded by a busy road. In most (all?) rooms you are close to this and for us it was not possible to have the windows open.

Service is alright without being overly pleasant or friendly. No complaints though.

The food in the restaurant was alright - not quite sure about the michelin star but it was fine. The sommelier needs to learn some manners though: don't pour our bottle of wine before I have okayed it please (twice - despite making a comment the first time!).

There is a small pool and steam/sauna room, which are pleasant.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank sinbarambam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed July 10, 2011

I went to the Briqueterie some 20 years ago without my husband and always said i would go back there with him. I looked to book it last year when we were travelling down through France but i was quite astonished at the price of the rooms. On this occasion however it was late, we were without a room and most of the other reasonable hotels were full, so we stayed for 250 Euros for the night excluding breakfast. We weren't over the moon with the price and we also were not impressed with the two evening staff who were young and inexperienced. First hurdle was a question on did the room have a double bed - we were told it was a twin, and then she changed her mind. Then we asked if we could eat there (it was about 9.35 when when phoned through) we were told we could, when i asked what time the kitchen closed she told me it closed at 9.30, i reminded her it was passed that time already and she then told me we couldn't eat there (this all being after the credit card details had been taken from me!). She then told me that we could drive into town and find somewhere as it was Friday and there were loads of restaurants open. In the event we didn't want to drive, having just come all the way from England so as we checked in we asked for a cab and restaurant to be booked. When we returned to reception some 10 mins later the young man on concierge told me that he had booked a cab but hadn't found a restaurant - after all it was late! We were getting a little annoyed at this stage. Eventually we managed to find a restaurant and had a lovely meal. We returned to the hotel and asked if we could get a coffee/night cap - we were told that there was a mini bar in our room - we went to bed and we didn't hang around for breakfast the following morning. Its a shame because this is a beautiful setting and very pretty, lovely rooms, but somewhat pretentious in its attitude towards its customers. We probably wont bother returning.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LondonNaomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Vinay
9.1 mi away
Chateau D'Etoges
Chateau D'Etoges
#1 of 1 in Etoges
4.5 of 5 bubbles 1,095 reviews
3.7 mi away
La Villa Eugene
La Villa Eugene
#1 of 14 in Epernay
4.5 of 5 bubbles 470 reviews
17.4 mi away
Chateau Les Crayeres
Chateau Les Crayeres
#1 of 69 in Reims
4.5 of 5 bubbles 647 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Hotel Jean Moet
Hotel Jean Moet
#2 of 14 in Epernay
4.0 of 5 bubbles 438 reviews
17.1 mi away
L'Assiette Champenoise
L'Assiette Champenoise
#1 of 10 in Tinqueux
4.0 of 5 bubbles 485 reviews
17.8 mi away
BEST WESTERN PLUS Hotel de la Paix
Show Prices
Show Prices
Show Prices

Been to Hostellerie La Briqueterie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hostellerie La Briqueterie

Property: Hostellerie La Briqueterie
Address: 4 route de Sezanne, 51530 Vinay, France
Location: France > Grand Est > Marne > Vinay
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Vinay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hostellerie La Briqueterie 5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, World Independent Hotel Promotion, Priceline, Hotwire, TripOnline SA, Travelocity and Cheap Tickets so you can book your Hostellerie La Briqueterie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Briqueterie Hotel Epernay
La Briqueterie Épernay
La Briqueterie Hotel Épernay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing