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“Ferry ride to Juneau Alaska”
Review of Alaska Fjordlines

Alaska Fjordlines
Ranked #21 of 52 Tours in Skagway
Certificate of Excellence
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Attraction details
Owner description: Fjord Express to Juneau, A scenic all day cruise to Juneau from Haines and Skagway with whale watching on every trip. Skagway Whale Watching! We guarantee whales, sea lions, eagles and waterfalls on every round trip or you money back!
Reviewed August 21, 2017

An absolutely outstanding operation. Both the captain and the young lady assisting him only added to the trip. They were so pleasant and accommodating
There is not one thing they could do to make their service any better. EXCELLENT!

Date of experience: August 2017
1  Thank Marnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"fast ferry"
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39 - 43 of 280 reviews

Reviewed August 15, 2017 via mobile

We made the trip from Haines to Juneau and back. We enjoyed the boat trip on the katamaran and appreciated the friendly service on board. The ride with Jeff into Juneau and visited Mendenhall Glacier. Lucky we saw a blackbear, eagles, seals and a humpback whale! Just awesome!

Date of experience: August 2017
1  Thank Jacqueline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2017

We took the round trip cruise to Juneau from Haines, Alaska and enjoyed every minute of it. By boat the views were breath taking, the food enjoyable and the Captain very alert to chances of wildlife viewing. The bus driver, Whitney, was amazingly funny and knowledgeable. Both the Captain and Whitney were well able to keep us entertained and provided great information about the areas we were in.
We lucked out and were able to see a black bear fishing for salmon and then eating her dinner in the bushes near the glacier. On the way we saw humpback whales, bald eagles, porpoise and seals.
Over all a huge thumbs up for the Alaska Fjordlines!! Highly recommend booking a trip.

Date of experience: August 2017
1  Thank 3amigoswpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2017

Both in Skagway and in Haines we heard the most glowing reports about the fjord cruise to Juneau. I was not impressed. The cruise is basically a 2 hour boat ride to the outskirts of Juneau, followed by a one hour bus ride into the city of Juneau. Why the boat doesn’t sail into Juneau is beyond me. I asked this at the ticket office and of the boat captain, and got double speak both times. My guess – the docking fees are higher in Juneau than way out in Yankee Cove. Once in Juneau you have 3 hours to explore the city, and then it is on to Mendenhall glacier for 1 hour. The boat ride back began by heading closer to Juneau in search of whales. Again, if they docked in Juneau, the chances of seeing whales is doubled. A delicious muffin is served for the continental breakfast, but the small bowl of smoked salmon chowder that was served on the return trip consisted of only corn and undercooked potatoes. When in Juneau, we went to Tracy’s King Cab Shack and had the most delicious crab bisque and crab cakes – that was the highlight of the cruise. This couple will not be repeat customers.

Date of experience: July 2017
Thank driftdiver1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaska F, Front Office Manager at Alaska Fjordlines, responded to this reviewResponded July 31, 2017

Hello,

Would you mind telling us what day you traveled with us? It will hopefully help shed light on why you were not pleased with your trip. We appreciate your feedback.

Thank you,

Alaska Fjordlines

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed July 29, 2017

The boat trip to Juneau was onw of the highlights of the trip. There was an abundance of wildlife to see, especially in the morning. The crew was very friendly and informative. We had about three hours to tour Juneau once we arrived so prioritize the things you want to do as you will find it very crowded amid the cruise ship passengers there. The meals served on board were very good as well.

Date of experience: July 2017
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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