The hotel can't do anything about the location, but could, with a little effort, make this a place I'd want to return to. The carpets are stained, the walls have holes where pictures used to be, the corridors have lighting which should come on automatically, but often requires a bit of arm waving to get it to work. the outdoor seating area needs a large potted plant or decoration to make it inviting. A stained bedspread was changed, but should not have been on the bed in the first place.
The staff is fantastic, if a bit overworked. For example, when we arrived, we had to wait 15 minutes for the receptionist who was off showing other guests around the hotel. Everyone we encountered was friendly, helpful and cheerful. The restaurant (see review) is superb. We had two excellent meals and would return for another.
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