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“Revisited and not as sure we will stay there again.”

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Residence Inn Atlanta Kennesaw/Town Center
Ranked #8 of 31 Hotels in Kennesaw
Certificate of Excellence
Reviewed March 11, 2013

Hi. We had good experiences at this property in the past, but this time we felt it was no longer our best choice when passing through the Atlanta area. The front desk folks were nice and helpful in trying to place us in a first floor room at our request, but put us in one right next to the elevator and it was quite noisy right by the bed. Also, the wireless internet was not working in that room for some reason. They found us another room, but we then had to pack all our stuff up and move it across a courtyard and that room was going to have the water off while repairs were made the next morning. That was just a symptom of the fact that I think that this property is aging a bit and needs some refurbishment. The TV did not work in the bedroom in the second room, but we were able to fix that with some connection tightening, but other things were not working quite right either, and little things were not done like lightbulbs not replaced, etc. The reception at night was also very little and not worth bothering with as it was just a little bit of not restocked tired looking lunchmeat and cheese cubes and crackers and a few cookies. We are used to having beer and wine available at these Residence Inn receptions, but they were not out or offered with any signs. We asked about it and were told that they had it on request (and how would first time guests know to do so?) for a nominal fee. Imagine local laws might have required that, but they could at least have had signs offering them. We stayed at the Hampton Inn also on that trip passing through Kennesaw to and from Florida and that was a better place and I have written a review to that effect.

Room Tip: Stay away from the elevators on the first floor as a pump on it is quite noisy and the beds have the...
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  • Stayed: February 2013, traveled with family
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1  Thank Hoosiers525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this reviewResponded May 14, 2013

Thank you for your comments about our hotel. I do apologize that you were assigned a room adjacent to an elevator. In the future, may I suggest that, when making your reservation, request a room away from the elevator? I can assure you that we look at each special request on reservations and make every effort to accommodate them.

The second item you mentioned was the lack of beer and wine at our evening social hour. You are correct: local liquor laws do prohibit our ability to provide these on a complimentary basis, as you have experienced in most other Residence Inn by Marriott hotels. We do, however, provide beer and wine for a nominal fee. All the proceeds from these sales are donated to Children’s Miracle Network. We do have signage about, indicating that this is our process. Based upon your comments, it seems I should take another look, to ensure that we do announce the availability of beer and wine and what we do with the money we collect.

I do appreciate your taking the time to provide us your feedback. Let us know when you’re passing through again. We’ll do our best to keep you away from the elevator and to give you the opportunity to assist in our fundraising for Children’s Miracle Network!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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111 - 117 of 160 reviews

Reviewed March 8, 2013

We were so happy with our accomodations on our way to S Florida, that we made reservations to stay on our way back North. We booked online for an excellent price. The property has been recently redecorated and is contemporary & comfortable. Within walking distance of several restaurant choices in a very nice neighborhood. Breakfast is included and gives plenty of choices to start your day. We will definitely recommend this hotel and use it again when traveling South.

Room Tip: Rooms toward back of property are quiet Pet walking area provided
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  • Stayed: February 2013, traveled as a couple
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2  Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013 via mobile

I have stayed at several properties near KSU and this is by far the best. The hotel has recently been remodeled. There is new carpeting and other visable upgrades. One important critera for me is internet. Here internet is free and the signal is strong, however, it was slower than I usually find when traveling. Low bandwidth is my only complaint. Workout room is small, but clean and equipment works well. Machines have individual tv screens. Breakfast is included and the buffet is better than many such comprable breakfast buffets. Staff is friendly and professional.

I will stay here when I am next back in the area.

  • Stayed: January 2013
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1  Thank MAJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012 via mobile

This motel is handy to 75 and yet a bit off for quiet and still close to restaurants,etc. It seemed clean with upgrades in furnishings since we had stayed there before and all the standard things we like at Residence Inns like a full hot breakfast and weeknight light meals and full kitchens with still full service in the rooms and windows that open and real furnaces and ac units with thermostats- not under window units, This one also had a very competitive price for the area (less than the Comfort Suites we stayed in 2 weeks before that did not offer as much to our liking, although one of the best of that chain.) This Residence Inn lacks some of the niceties that we like in others of its chain like real plates and silverware at breakfast, complementary local newspapers,indoor pools, and elevators, (so called ahead that day and asked for a first floor unit close to an outside door and a very friendly front desk lady was quick to block us into one). So this Inn served well for us for a short stay and we will likely make it our stop for our frequent trips through the area as long as it remains priced competitively.

  • Stayed: November 2012
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2  Thank Hoosiers525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

Clean, attractive, comfortable, and very accommodating. We had a working group using the conference room and the staff was helpful. Breakfast was well done. This was my second stay here, and it was consistent with the first. Location is both quiet and convenient.

  • Stayed: October 2012, traveled on business
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Thank 3pugmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

While it is conveniently located off I-75 near Kennesaw State Univ, it's tucked back in and extremely quiet...not to mention the Starbucks around the corner.

I found the staff to be welcoming and friendly. The property was in great shape (possibly newly renovated) and very comfortable. The rooms were spacious and very clean.

There is a fitness room, although small. 2 treadmills, 1 eliptical and 1 recumbant bike.

Breakfast was slightly better than average for hotel buffets. It's not like you'd go out of your way to eat here, but if you stayed here you wouldn't be disappointed.

Room Tip: I'd recommend seeking a room that isn't interior pool side if you like a dark room.
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  • Stayed: November 2012, traveled on business
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Thank Ali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

This is my first time at a Residence Inn, I always thought it was for long term guests. This was a nice, clean, modern room with good amenities. The breakfast was good as was the happy hour. I had a corner room which was quiet and comfortable. This is a pet friendly hotel, so if not a pet person, be sure you don't get a pet friendly room..

  • Stayed: October 2012, traveled on business
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Thank Hlondon99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Atlanta Kennesaw/Town Center

Address: 3443 George Busbee Pkwy NW, Nw, Kennesaw, GA 30144-6873
Phone Number:
Location: United States > Georgia > Kennesaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kennesaw
#5 Family Hotel in Kennesaw
Price Range: $137 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Kennesaw/Town Center 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Residence Inn Atlanta Kennesaw, GA hotel near Acworth, GA is located minutes from Town Center Mall and downtown Atlanta. Our hotel in Kennesaw, GA offers convenience and comfort for our busy travelers. From full kitchens in each suite to free high-speed Internet, you'll feel right at home in our extended stay hotel. This Kennesaw hotel offers studios and one or two-bedroom suites that are 50% larger than standard hotel rooms. Whether you're staying one night for a wedding, one week for a sports tournament or one month for relocation, the Residence Inn Atlanta Kennesaw extended stay hotel has great amenities. Enjoy our complimentary hot breakfast buffet before heading out or just relaxing in our outdoor pool or staying in shape in our on-site fitness center. Our hotel near Kennesaw State University is close to major business parks, shopping and dining. The Residence Inn hotel in Kennesaw, GA is the perfect hotel to make the most out of your travel experience. ... more   less 
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Also Known As:
Residence Inn Atlanta Kennesaw/Town Hotel Kennesaw
Residence Inn Kennesaw
Kennesaw Residence Inn

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