Perhaps it was the room they gave us. 1st floor and it was not a good experience. The shower sprayer wouldn't stay up(it was so bad we could just laugh about it), the Clorox they used on the sheets was so strong that my skin broke out. The cleaning crew arrived at or before 6AM so we could hear every pass they made while vacuuming. We are platinum priority members and this is the first time I've felt compelled to write a review on a hotel. I expected much better.