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“Will not return” 1 of 5 stars
Review of Holiday Inn Express Atlanta-Kennesaw

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Holiday Inn Express Atlanta-Kennesaw
3.0 of 5 Hotel   |   2485 George Busbee Parkway, Kennesaw, GA 30144   |  
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Ranked #11 of 30 Hotels in Kennesaw
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Will not return”
1 of 5 stars Reviewed November 15, 2012

Perhaps it was the room they gave us. 1st floor and it was not a good experience. The shower sprayer wouldn't stay up(it was so bad we could just laugh about it), the Clorox they used on the sheets was so strong that my skin broke out. The cleaning crew arrived at or before 6AM so we could hear every pass they made while vacuuming. We are platinum priority members and this is the first time I've felt compelled to write a review on a hotel. I expected much better.

  • Stayed November 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank UKMAN97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review, November 16, 2012
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

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Traveler type
Time of year
Language
Southeast
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 12, 2012

We stayed at this hotel for one night while my sons were competing at a sporting event. Everything about our stay was very nice-- the rooms were clean, the bedding fresh, and the halls were quiet. Check in was a breeze and the employees were very friendly. The breakfast was just "okay", but my kids found plenty of variety to eat. We will stay at this hotel again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank SoutheastJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review, November 13, 2012
Thank you for taking time out of your busy schedule to share your experience while at our hotel. I have shared your comments regarding with our staff and we appreciate your recognizing our customer service.

Although breakfast did not meet all of your expectations, I am happy to see there was something for each an every one of you.

Thank you for your time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buford, Georgia
Level Contributor
232 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed October 24, 2012

I found this Holiday Inn Express to be no different than many others I have stayed at. This motel is well located about 1/4 mile off of I-75 about 10 miles NW of downtown Atlanta and has more restaurants and shopping than one could ask for in the area.

The motel itself was clean, the staff efficient upon check in and departure, and breakfast, as is the usual Holiday Inn Express tradition, was delicious, hot, tasty, and the surroundings were accommodating!

A real treat was that on Tuesdays through Thursdays they have an hour long happy hour from 6 to 7 p.m. where they bring in food and/or snacks, (this night it was cut up Jimmy John's subs), along with a nice selection of wine and beers for free! This was a great opportunity to catch up with my friends that were there with me from another city, and an opportunity to meet new folks and learn something new about people traveling to the area.

I would HIGHLY recommend this motel to anyone traveling to the Atlanta area suburbs...especially if you don't wish to stay in the hubbub of downtown.

Room Tip: Away from elevators and the ice machine,,,however, my room was right off of the elevator and close t...
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review, November 6, 2012
Thank you for taking time out of your busy day to share your experience with our hotel. We appreciate hearing that our Manager's Reception is a hit with our guests.

Our staff is dedicated to providing the the best experience while you are our guest and these comments help us to continue to improve and celebrate a job well done.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 22, 2012

We spent one night on the way back to Ohio from Florida - hotel was clean, front desk friendly and helpful. Room was large - bed was comfy. Nice desk for the laptop, small refrigerator in the room. Bathroom was VERY small - shower only, no tub - sink outside in the room (still not sure why hotels do this). Continental breakfast was same as in most hotels - was fresh and area to eat was clean.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Moontatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta USA
Level Contributor
366 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed September 4, 2012

Stayed here for 2 nights. Good location but it's an older hotel. It's got that old smell in the bedrooms - perhaps if they shampood the carpets it would appear cleaner - if they charged $90 a night or less it would at least be good value but at +$109 I wish we shopped around more instead of just wanting to get a few more priority award points.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Expattraveler100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review, November 6, 2012
Thank you for your candid comments regarding our Holiday Inn Express in Kennesaw, GA. Our team of associates strive to exceed all of our guests' expectations. I have shared your comments with our staff and we would all like to invite you back to give us another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, TN
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 2, 2012

This hotel was a stop over for us ont he way home. The hotel staff was nice enough and our request to be on the side away from the interestate was granted. The room decor was acceptable, but the smell was not very inviting. It was musty and quite frankly, I suspect it was a remodeled smoking room. The breakfast the next morning is what you would expect and the attendant was friendly.

Room Tip: request a room onthe side away from interstate to decrease outside noise.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank matpat9499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review, September 26, 2012
Dear matpat9499,

Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding our staff.

However, I would like to offer a sincere apology regarding the musty smell in the room. We will address these points and assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 20, 2012

I had to spend one night in Georgia before heading back to Ohio. I picked the Holiday Inn Express in Kennesaw for driving convenience because it was located right off I-75. I did not have to brave Atlanta traffic. I was pleasantly surpised to find it located among a variety of eateries, several strip malls and a sizable shopping center. The staff was pleasant and the rooms were comfortable. But the big sell for me ended up being the prime local. I have two negatives. The room offered a microwave, but did not have a convenient outlet to plug it in. A towel from a previous guest was left hanging on the back of the bathroom door.

Room Tip: Had a room on the sixth floor. The view was great
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LARON B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Atlanta-Kennesaw

Address: 2485 George Busbee Parkway, Kennesaw, GA 30144
Phone Number:
Location: United States > Georgia > Kennesaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kennesaw
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Express Atlanta-Kennesaw 3*
Number of rooms: 147
Official Description (provided by the hotel):
Experience the best in service and comfort that Kennesaw and Cobb County have to offer at the Holiday Inn Express hotel in Kennesaw, GA. Guests here enjoy an ideal location between Interstates 75 and 575 with easy access to Marietta and Atlanta. With over 1,200-sq ft. of meeting space, free wireless high-speed Internet access and a 24 hour Business Center we're an ideal stop for Business travelers in Kennesaw, Georgia. Our hotel's location in the Atlanta area puts you minutes from Barrett Park, Chastain Meadows, West Oaks and Town Park office communities as well as the growing business destination of northwest Atlanta. Leisure travelers also benefit from the variety of attractions near our hotel. Baseball and softball fields nearby include East Cobb Baseball Complex, All Tournament Players Park, Al Bishop and Lost Mountain fields. Kennesaw State University is just two miles away and hosts many sporting events and tournament. ... more   less 
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Also Known As:
Holiday Inn Express Atlanta-Kennesaw Hotel Kennesaw
Holiday Inn Kennesaw
Holiday Inn Express Kennesaw
Kennesaw Holiday Inn

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