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“Staff was great”

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Holiday Inn Express Atlanta-Kennesaw
Ranked #19 of 30 Hotels in Kennesaw
Reviewed July 23, 2012

Flew a friend here to be with his father in hospice. Just wanted to stay near airport. FBO staff recommended HIE. Staff answered all questions and were very pleasant. Room was nice, clean and comfortable

  • Stayed: July 2012, traveled with friends
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1  Thank Pops A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (178)
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146 - 152 of 178 reviews

Reviewed July 23, 2012

Our stay here was for our anniversary. We are local, and chose this hotel based on the other reviews (we have a large number of hotels to choose from within a 10 mile radius). On the plus side, the renovations are great. We were greeted with a check-in bag that included bottled water, an apple, and a cookie. The room was very tastefully done. The evening front desk staff was friendly and efficient, and the room was clean. Breakfast was acceptable.

On the negative side, our bed was very uncomfortable - marked sway in the middle - and noise from the highway a real problem. This hotel is next to Interstate 75. When we booked it I thought it was about 1/4 mile away from the highway. When we arrived and realized my mistake, and that we were in a room on the backside of the hotel (by the highway) I went to the front desk and asked about the highway noise. The kind ladies behind the counter assured me they had never had any issues at all with guests and the highway noise.

I have 4 kids - not a light sleeper! - but was repeatedly awakened by down-shifting 18 wheelers, once by a police siren, and another time by racing motorcycles. Although the room A/C unit did a good job of masking the constant highway buzz, it couldn't compete with more intrusive sounds. Looking forward to a good nights' sleep - much less sleeping in on a Saturday morning - turned out to be an impossibility. I woke up very tired and frustrated.

The road noise, coupled with the uncomfortable bed made the overall experience disappointing. My husband, who has back issues, was pretty cranky about giving up our lovely bed just a few miles away and paying $135 for less than romantic conditions.

We told the attendant behind the counter the next morning about our experience and she assured us (in an abrupt and barely concealed really-don't-have-time-for-this attitude) that the mattress would be addressed.

Room Tip: Bring ear plugs and request a room on the east/front side of the building to help with highway noise...
  • Stayed: June 2012, traveled as a couple
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1  Thank GraceHSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this reviewResponded November 12, 2012

Thank you for taking time out of your busy schedule to let us know about your stay. I must say I am disappointed in your discomfort while trying to get a good night's rest. Being centrally located as we are, the freeway can disturb guests from time to time. I would like to announce we are in the process of replacing all of our beds throughout the entire hotel. This will complete our full renovation!

W invite you and your husband to give us another try in the near future, whether it be for your anniversary or not. Once again thank you for sharing your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2012

I stayed overnight for a shopping trip with friends. The room was very clean and spacious and the manager and staff were very helpful. The hotel is located near a mall and other shopping areas. I will definitely stay there again.

  • Stayed: April 2012, traveled with friends
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1  Thank dianeh789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2012

I highly recommend the Kennesaw Holiday Inn at Town Center just off I-75! It is exceptionally clean, staff is friendly and helpful, beds are super comfortable, and it's easily accessible to lots of shopping and good restaurants. I plan on returning every time I'm in the Atlanta area....no need to look any further for accomodations!!!

Room Tip: I don't think you could find a bad choice in rooms!
  • Stayed: April 2012, traveled with friends
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1  Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

Holiday Inn Express - Atlanta/Kennesaw is perfectly located at the entrance to Town Center Mall and right off I-75 at exit 269. Hotel features six floors, 147 guest rooms, on-site fitness center and outdoor swimming pool. Holiday Inn Express just completed its multi-million dollars makeover. Everything is new. Upon entering to this property, guests will be greeted by well-maintained landscape, smoothing scent whening the lobby, calm blue hue lobby with lightly sound of fireplace and soft lobby music. Guest rooms are spacious and well-updated with furniture and technologies. Hotel offers free breakfast buffet, fast internest access, HD digital channels, on-site business center, on-site fitness center and outdoor pool. It is perfect for leisure and business travelers. Guests may enjoy Manager's eventing reception and convenient walking distance to shops, restaurants and mall. If you are looking for values for your dollars, stay here. Smart spending in deed.

  • Stayed: March 2012, traveled on business
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1  Thank HIEKENNESAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2012

Stopped by this Hotel, were pleasantly surprised by the clean and spacious rooms-which includes a warm buffet breakfast, exercise room as well as a pool. Less than a mile from the hotel were various malls as well as about 30 different restaurant. More important was the proximity of Kennesaw Mountain with the National Battlefield Park/Museum, which is a must see for civil war buffs.

Room Tip: If a Holiday Inn Priority Member, will get an upgrade. There was also coupons in the georgia Hotel...
  • Stayed: March 2012, traveled as a couple
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1  Thank rose913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

Stayed 1 nite. Saw a $69 coupon in a hotels discount coupon flier upon entering the Ga. state line. Called to make a reservation, was shuffled automatedly to the 800# service. The reservation service did not know about the coupon. She quoted an $85 room w/ AAA membership. She also had a $115 room w/ a king bed. Did not make a reservation 2 maybe be stuck 4 a hier priced room. Drove to the hotel. They quickly honored the
$69 coupon 4 a queen bed. Said it was only available at the counter, upon check-in. Said I could have asked 4 rooms available at the coupon rate; before driving to the hotel. Very clean room, bed a bit soft. Nice shower head, adjustable to a pulse setting, good pressure/temperature. Morning breakfast was ok. No meat item, scrambled eggs, w/ a jello-like consistency ... ok. Bagels, donuts, muffins, auto-machine pancake maker was not wrkng well. 3 juices, milk, several coffee selections, 4 cereals, yogurts (2 flavors only), bananas, etc.
Located on a busy major street w/ many shopping and restaurant selections. Very easy on and off I-75.

The staff @ check-in were not very forth-coming abt how I should have used the coupon. The staff the next morning were much more helpful. Its often as simple as who you get to talk to.

  • Stayed: March 2012, traveled solo
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Thank SpartanTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Atlanta-Kennesaw

Address: 2485 George Busbee Pkwy NW, Kennesaw, GA 30144
Phone Number:
Location: United States > Georgia > Kennesaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kennesaw
Price Range: $126 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Atlanta-Kennesaw 3*
Number of rooms: 147
Official Description (provided by the hotel):
Experience the best in service and comfort that Kennesaw and Cobb County have to offer at the Holiday Inn Express hotel in Kennesaw, GA. Guests here enjoy an ideal location between Interstates 75 and 575 with easy access to Marietta and Atlanta. With over 1,200-sq ft. of meeting space, free wireless high-speed Internet access and a 24 hour Business Center we're an ideal stop for Business travelers in Kennesaw, Georgia. Our hotel's location in the Atlanta area puts you minutes from Barrett Park, Chastain Meadows, West Oaks and Town Park office communities as well as the growing business destination of northwest Atlanta. Leisure travelers also benefit from the variety of attractions near our hotel. Baseball and softball fields nearby include East Cobb Baseball Complex, All Tournament Players Park, Al Bishop and Lost Mountain fields. Kennesaw State University is just two miles away and hosts many sporting events and tournament. ... more   less 
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Also Known As:
Holiday Inn Express Atlanta-Kennesaw Hotel Kennesaw
Holiday Inn Kennesaw
Holiday Inn Express Kennesaw
Kennesaw Holiday Inn

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