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“Excellent Customer Service”
Review of Taco Mac

Taco Mac
Ranked #59 of 302 Restaurants in Kennesaw
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night
Description: From the genuine food to the craft on draft to the lively cheer-with-your-new-best-friend atmosphere, we've put everything in place so you can connect with your friends and your family. And, that group at the next table. And, even the table next to them. After all, we're all here for the same reason-to unwind and have fun. Come By. Hang Out.
Reviewed December 15, 2013

12/15/13
This afternoon I was at Taco Mac and had Reagan as my waitress. She is very friendly and professional !
The restaurant was packed for football. When our orders of wings came out room temp, she handled the situation with concern for her customers! She immediately apologized and said she'd inform the manager and get us a new order. I know it's the right thing to do, but in some places you're hesitant about sending anything back, especially when it's so crowded and busy.
It's the way she handled it that sets her apart! - concern for her customers! The manager, Michael also came by, apologized and made us feel appreciated.
The way a situation gets resolved is far more important than anything else. They were excellent!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (104)
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79 - 83 of 104 reviews

Reviewed November 12, 2013 via mobile

The location started out great then came a change In management, a menu change and now it's become a very average spot. Has the chain influence hit a wall of mediocrity ?

Thank Tennisnut144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

I always love this place..food is always good..ive tried just about everything and thrres nothing I havent liked..beer options are awsome..watching multipke sporting activities..fun environment for family, friends, or comfirtsble date night.

Thank seascape1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

a fine experience, as always. good food and excellent beer!!excellent and rapid service. headed back

Thank jimmydick043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

Good food and great beer selection. Simple and easy. Easy walk from near by hotel. Fast service even with a packed house.

Thank thissiteisyesterday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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