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Embassy Suites by Hilton Atlanta - Kennesaw Town Center
Ranked #2 of 31 Hotels in Kennesaw
Certificate of Excellence
Reviewed June 20, 2014

My room stunk of cigarettes, but the staff did finally fix it. Unfortunately, this took time that I was planning to use to do a work phone call. The staff is nice, the restaurant is really good. I like the ability to bring pets. The hotel is newer and the bits all look good.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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591 - 597 of 859 reviews

Reviewed June 15, 2014

The hotel is modern and immaculate and the staff very accomodating. The complimentary breakfast was excellent and having a Ruth Chris steakhouse in the hotel was amazing. Having the complimentary shuttle to take us to and from our business meetings was very convenient. I will definitely stay there on my next to the area.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Gail N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

CLEAN, comfortable, spacious rooms, well decorated. Great food at Ruth Chris's Steak House. Great complimentary breakfast buffet, with nice selection, and wonderful made to order omelets. Wonderful evening reception with complimentary beverages. Overall, awesome stay...thank you!!! Beautiful hotel!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

Overall nice hotel; however, the leather sofa was worn and looked bad for the price of the stay. Additionally, housekeeping skipped our room for an entire day (there was not a "do not disturb" sign out) and we had to get our own trash bags and request clean linen.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Latoyia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014 via mobile

Stayed here for a family event. The rooms are nice and clean. Beds were uncomfortable though. Difficult to keep the temperature constant in the room. Breakfast was good. They use the chefs from Ruth Christ's steakhouse. Omelets were very good. Bacon not so good. They had no toast. Unusual. The omelets were what made the breakfast better than average.

Stayed: May 2014
Thank sprucecreekfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

Great complimentary breakfast and managers welcome drinks, friendly staff, speedy check in and out and nice rooms although lighting is a little dim. Ruth Chris restaurant located in the hotel and with in room service. A little nicer than your usual Embassy Suites. With all the complimentary services an additional charge for internet connection seems foolish in todays travel world.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Allen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

This is the "new" model and it is dark, closed in, and small rooms... NOT the Embassy Suites of the past. A big disappointment! The Manager's Reception at this facility was awful. The staff indicated that the problem was because the Ruth's Chris onsite restaurant was responsible for the reception and they did not care to give good service!! This is no better than a Hilton Garden Inn so make your decision accordingly!

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
2  Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby C, General Manager at Embassy Suites by Hilton Atlanta - Kennesaw Town Center, responded to this reviewResponded June 3, 2014

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Atlanta - Kennesaw Town Center

Address: 620 Chastain Rd NW, Kennesaw, GA 30144-3020
Phone Number:
Location: United States > Georgia > Kennesaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kennesaw
#4 Romantic Hotel in Kennesaw
#5 Business Hotel in Kennesaw
Price Range: $129 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Kennesaw Town Center 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
The Embassy Suite Atlanta - Kennesaw Town Center is the only up-scale, full service hotel in the Kennesaw area. Our newly built hotel features our spacious 2 room suites offering state-of-the-art amenities. You will find full work desks, separate sleeping and living rooms, 2 flat screen TVs, plus a microwave, refrigerator, and coffee maker in every guest suite.Join us for a complimentary hot cooked-to-order breakfast every morning and stop by our nightly manager's reception featuring complimentary appetizers and cocktails. On site, you'll find a Ruth's Chris Steak House which features incredible lunch, dinner and room service options.Our hotel features complimentary shuttle service to many local area attractions and is in close proximity to the Town Center Mall, Six Flags, Kennesaw State University and KSU Stadium. After a fun-filled day, relax at the Embassy Suites Atlanta - Kennesaw Town Center, your home away from home. ... more   less 
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Also Known As:
Embassy Suites Atlanta-Kennesaw Town Hotel Kennesaw

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