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“Very Elegant Rooms” 5 of 5 bubbles
Review of Hotel Seward

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Hotel Seward
Ranked #4 of 14 Hotels in Seward
Galveston
Level Contributor
5 reviews
3 hotel reviews
“Very Elegant Rooms”
5 of 5 bubbles Reviewed July 25, 2013

Very well appointed rooms, friendly staff and very informative regarding the older part of the hotel. Interesting information and pictures throughout the hotel. Close to shops and other restaurants and not a long walk to the docks.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trip2plan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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524 reviews from our community

Traveler rating
    210
    176
    80
    34
    24
See reviews for
139
224
32
21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Saratoga Springs, New York
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed July 25, 2013

We love to stay at local hotels rather than the large chains but this time I wish we had decided to stay at a chain hotel. The walls of the hotel are paper thin, we could hear the couple next to us having a discussion at midnight. The mattress was the worst I have ever slept on. They had hard sides and sunk in the middle. The room was hot and stuffy. Unfortunately they are not used to the temperatures getting into the 80s in Alaska so there was no air conditioning in the hotel and the room was extremely hot. The other couple we were staying with couldn't get any cross breeze in there room because it was right next kiddy corner to another room (they could see right in if they left there curtains open). The staff was very friendly and the animals that were in the lobby were interesting. Why is the blow dryer in with the toilet area and not where the sink is? On the plus side, the bartender was a wonderful woman who was very easy to talk with.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jody S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary K, Owner at Hotel Seward, responded to this review, August 15, 2013
Dear Guest, I am sorry you did not rest well and did not enjoy the layout of the room. Your review indicates there is a problem with the matteress. This year we found that a bed had a broken brace- possibly it is the room you are speaking of? I hope we solved the problem, it would be helpful to have the room number so would could check the bed. I am glad to hear the staff was helpful. To answer your question about the hairdryer they had to be mounted inaccoradnce with codes, so they could not be over the sink. We choose the wall that faced the door mirror and could reach the vanity area. I appologize that you did not enjoy your room.

Sincerely, Mary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

We have stayed twice at Hotel Seward. Both times were great. Rooms are older but charming. They have all the conveniences of a new hotel. The staff is very helpful. They picked us up at the train station and days later took us to our cruise ship. There is a little bar/restaurant where we would camp out after each day of hiking or kayaking. The food was great and plentiful. The best part was the people. It's small enough to strike up conversations with other guests and staff. Both times we felt like family.

Room Tip: There is no air conditioning, which is not needed. But the rooms fronting the hotel are along main s...
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  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

Nice rooms and perfect location. Close to all the activities we had planned to do . the service was good and it was walkable distance from the bay. The only downside is its price. We only stayed there a night and felt it was expensive.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karthik M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 bubbles Reviewed July 21, 2013

It was great this place has history all over its walls. It is like a mini museum and that's just the start. We were catching our ship for a cruise. They picked us up at the train station the driver was a friendly character gave us a little tour of the area. We checked in at this historic hotel. The place has been totally update but the decor is elegant back country. You get a feel of the area and the friendly small town atmosphere that is Seward. You are right there w/ the shops and eatery s, We stayed in a room w/ a shared bath down the hall. It was never a problem. They gave us the shuttle to our ship. It was warm, friendly and gave us a feeling of history and the sea side town of Seward with all the service we wanted. Thanks H & B
PS the beds were great and free red vines

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

We were in Seward for a fish charter trip and had decided to spend the prior evening in Seward at the last minute. What a luxury! The room decor, bed and bedding, cleanness, fireplace and view from the mountain-facing 3rd floor room were fabulous. Staff were friendly and helpful. Bathroom tub and great shower head, followed by soft, cuddly robes added to our relaxation. I would have liked a hand bar in the tub area as I am aging, but got along great without it. Next time we come to Alaska - a trip to Seward for sightseeing and another stay at Hotel Seward will be in our plans.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank saundra w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Level Contributor
7 reviews
3 of 5 bubbles Reviewed July 19, 2013

Check in was listed as 4:00. We arrived shortly after 4 and were told there would be a delay of 1 1/2 to 2 hours, but they would give us free dinner as an apology. Within minutes we were chased down to report the desk clerk has misspoke and the dinner offer was withdrawn. That quickly took us from feeling OK about the delay to being insulted at having it withdrawn. The room was clean and comfortable once we were able to check in.

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Bonnie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary K, Owner at Hotel Seward, responded to this review, July 21, 2013
Dear Guest, I am sorry there was a misunderstanding. The staff came to me to explained they had a guest they had delayed and offered appetizers. I checked and the delay was to be only about 15 mins. I was not aware that they had misquoted the delay time. I asked Donavan to please explain we were sorry there was any delay and that it would be about 15mins and we were offering 1 appetizer during your wait. It is unfortunate to hear now that the mistake seems have escalated. At this point I can only apologize if this was not communicate to you correctly. It is my understanding that you did receive the complimentary appetizer and I did verify the room was ready with in 15 mins.. If it had not been I would have followed up then to discuss the delay. It is always helpful to a manager to have these thing brought to our attention while you are here so we can correct any misunderstanding we have. I appreciate the notice so I can now address this with the staff to help for the future. with appreciation, Mary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Seward

Property: Hotel Seward
Address: 221 5th Avenue, Seward, AK 99664
Phone Number:
Location: United States > Alaska > Seward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Seward
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Seward 2.5*
Number of rooms: 62
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