After reading the Tripadvisor reviews and following Turning Heads Kennel on facebook, I had pretty high expectations for this tour. Unfortunately, those expectations were either too high or maybe we were just there on an off day. First, the positives: The woman who set up our reservation was super friendly and helpful. We enjoyed meeting the dogs, playing with the puppies, and especially watching the young dogs learning to pull the cart. Sarah gave an informative presentation about the dogs and mushing and it was nice to be in a small group rather than the large groups of some tours in Alaska. While we had a nice time, it seemed as if Sarah really wasn't interested in hosting a tour that day. We were not greeted upon arrival, she did not introduce herself to our group, and she offered little commentary about the kennel, the dogs, or anything related to mushing outside of the scripted, impersonal presentation. She did answer our questions and seemed to warm up a bit as the tour progressed. We assumed Travis was the young man helping hook up the dogs for the cart ride, but he did not interact with our group in any way. We would have liked to have learned more about the owners, their mushing experiences and goals, any stories about their dogs, etc. I realize it can be difficult to get excited about one's work day in and day out, especially when dealing with tourists all summer long, but we are a pretty easygoing group and felt this tour was flat and impersonal.