Staff was rude. Unprofessional. Not helpful. Everyone else I have met in Alaska was so kind and a joy to meet but not here. Don't waste your vacation time suffering at Miller's landing trying to get basic service. We will not come back here again. I received horrible service over the phone with two different people and we brushed it off and came on the trip anyway. Huge mistake. If you get bad service over the phone making a reservation, Don't go!!!