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“Enjoyed our stay but not the booking service”

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Salmon Creek Cabins
Ranked #13 of 45 Specialty Lodging in Seward
Reviewed September 2, 2013 via mobile

We stayed 3 nights in cabin 2.
Overal: Loved the atmosphere - rustic Alaska! The cabin sleeps 4 (a queen bed and 2 twins in the loft by ladder) so it's very spacious for just 2 of us. our cabin was clean, the bed was comfortable. There is a fire pit in the woods which we used once and really enjoyed. An on-site laundry (with $6) is a plus. Great location, close to Seward but without bustle and hustle of the town. very convinient to Exit Glacier, part of NP which we enjoyed enormously. Jim the owner was very friendly and relaxed.
Things need to know: there is a mini-fridge, a microwave and a coffee pot (coffee is provided) in the room. A BBQ on the deck. No utensils provided but there is a grocery store nearby (Safeway). Also need to know there is no hair blow dryer. If your hairs is long like mine, it could take long time to get it air-dry in a damp environment. No big deal, I managed it but thought you ought to be prepared.
Beware of the booking lady Debra: first of all she was rude over the phone when I was booking the place. I thought maybe she had a bad day and that's it ( reading the comments from others later, seems like everyday is a bad day for her!). 2ndly, prior to coming to Seward we have been on road for 2+ weeks and while driving to Seward, I pulled out the phone number from the website and called to verify a few things. It turned out it's Debra's (instead of the owner's) number. She was apparently not happy to answer this call. But to be fair she did answer my question. The 3rd time is a charm. On day 4, we packed and went for a hike onto the glacier. Upon completing our hiking, a surprise email showed up in my inbox. It's from Debra. She stated because we have not paid upon checking out she has charged my credit card the fare plus 10% (as her service fee). In reality, I might have mixed up the payment method with other Alaska places we stayed which would automatically charge the fare to the card on file upon leaving. We would have been more than happy to pay Jim in cash if knowing cash or check are preferred, and if Debra has taken a few minutes to call to remind me. It puzzles me as why anyone in hospitality business would utilize such a inhospitable person in their service.

All in all, Jim is a great guy (didn't get a chance to meet Betty) and staying in his cabins will offer you a great experience!

  • Stayed: September 2013
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1  Thank Crystal808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 - 53 of 88 reviews

Reviewed September 1, 2013

We spent 2 nights in Cabin 1, which sleeps 8 people. Clean and comfortable. Perfect for our day cruise out of Seward. Also close to Exit Glacier. You do need a car as it is a couple of miles out of town. Had two private sleeping areas and a loft accessible by ladder. The king size bed is in what would seem to be the living room. There was a sign in the bathroom suggesting we flush minimally as there was some issue with the water. There is a coffee pot, microwave and mini fridge, but no kitchen sink, plates or utensils so just be prepared for that if you expect to cook. There's a Safeway grocery store in town so we managed. All in all, we would definitely stay here again.

  • Stayed: July 2013, traveled with family
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1  Thank MassachusettsMona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

By far our favorite accommodations in Alaska. The cabin was much larger than we expected. Great value for the price. Very comfortable. Hosts were helpful but didn't get in your way. Very close to town and lots of activities. We stayed in cabin 4. The curtains were wonderful for blocking out the sun while we were sleeping.

Room Tip: Cabin 4 was perfect for our family of 3.
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  • Stayed: July 2013, traveled with family
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2  Thank smiling-4-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

The host, Betty, at this small group of cabins, was great; very nice and accommodating. Also, the cabins are great and were clean and comfortable.

Unfortunately, you are required to book through a booking agency with one of the rudest, least friendly women I have ever dealt with. Firstly, know that the "kitchenette" that is advertised includes a microwave and refrigerator and nothing else (the woman told me on the phone after we had arrived that those are the only requirements to meet her definition of a kitchenette...). Also, this lady refused to allow us to check out one hour late following our morning fishing trip unless we agreed to pay additional money. She was already miffed by us and the fact that we questioned her use of the word kitchenette on her website so had no incentive to provide any help at that point. I'm amazed she has managed to keep the roster of cabin and B&B clients she has, but there must be no other options for small operators in Seward...

As long as you know these possible issues up front with the booking service, there should be no problems. Again, the cabin itself and the host were great!

Room Tip: Cabin 4 was great. Just don't expect a kitchenette or any dishes, utensils, cups, etc. Refrige...
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  • Stayed: July 2013, traveled with family
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1  Thank Ryan503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

We spent just one night and since another hotel booked for us we did not know what to expect. First of all you have to know there is no staff on site, the owners drop by I think daily but you might not see them. The cabins were nice and cleaned, pity was no river by but it was not far from downtown Seward, but it was quite. Two cats will keep you company which was a bonus for us :-)

  • Stayed: August 2013, traveled with family
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Thank bella134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Location: not in Seward town center, but in a quiet area off the road behind the bush. About 5min drive into town. Very quiet. No noise at all. Not suitable for people without vehicles.

Cabin: nice and cosy. Very clean, friendly hosts. Microwave and charcoal BBQ. In cabin #2, the stairs to the loft were not only steep, but also right in the middle of the room = dangerous!. If you sleep downstairs and want to get up in the middle of the night to go to the bathroom, be careful not to hit on the stairs. If you sleep upstairs, don't fall off the stairs while you are half asleep trying to go to bathroom. Some cell phone coverage. No wifi. No dishwashing cloth or brush. No plates, cups, mugs. or spatula. Supply of these extras would otherwise be really appreciated.

Hosts: Jim and Betty are the loveliest couple you can probably ever meet. They have been in the business for years.

I would recommend staying with them for the super unique and unforgettable experience.

  • Stayed: July 2013, traveled as a couple
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Thank committedmacysfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

We only had time for 1 night at this cute property. We arrived quite late (after the cruise which ended at 10pm). The owner came to greet us and asked if we had any questions. We needed more bedding supply and he let us go and fetch whatever we wanted from the supply room. We got cabin #2. It was super clean inside. Everything looked new to me. There were a lot of supply outlets in the bedroom area as well as inside the bathroom. (There were 4 of us and each brought 1-2 electronic gadgets each so that really helped.) The bathroom was also very clean and comfortable with nice amenities. I thought the stairs to the loft were a little steep but that's the only thing I wish would be different.

In the morning, the owner brought us moose sausage to try! So to sum up, I think this is a nice place to stay with a lot of personal attention from the owner. Highly recommend.

  • Stayed: July 2013, traveled with friends
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1  Thank K N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salmon Creek Cabins

Address: Salmon Creek Road, Seward, AK 99664
Location: United States > Alaska > Seward
Hotel Style:
Ranked #13 of 45 Specialty Lodging in Seward
Number of rooms: 4

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