As a travel consultant for over 20 years, I"m constantly looking for the best values for my clients. I'm all about Customer Service and going beyond what is expected. With that said because I give it, I expect it. I found it with Jon Knight at Kona Adventure Tours!! When I spoke to him on the phone to talk about the tour, I felt very comfortable and found Jon to be very personable and very professional. He sent emails and confirmations before we left to keep me informed. He picked us up on time at our condo and asked us what we wanted out of this trip--what was the most important part of the trip we wanted to see. Everything was taken care of! He provided raincoats if needed (thankfully we didn't), binoculars, bottled water, lunch, snacks and a great meal at a wonderful B & B not too far from Hilo. We stopped at waterfalls, lava tubes, steam vents, the Jaggar Museum at the Kilauea Caldera and then to the area where we could see the lava flow for night time viewing. Along the way he explained where all the different lava flows were, when they happened and what type of lava it was (I had no clue it was different!!). He pointed out different birds, plants,(ask him about "monkey leg"!!!) and the constellations. We had a wonderful day and will certainly go in my book as a day I'll never forget. I highly recommend booking with Jon for an amazing custom experience you'll always remember!!
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