This was our very first time visiting the Big Island, in Kona. We weren't quite sure of where to stay at first when booking our trip through Costco. Further, the 3-star rating from Costco Travel wasn't too appealing at first. But, we decided to go for it and try to stay at this place anyway. To our surprise this hotel is more than what we expected.
The front lobby is very clean and spacious. It's also very well decorated. Very welcoming.
The front desk staff is very courteous and efficient at what they do. We were pleased.
The room we stayed in, Partial Ocean View was excellent. It was clean, spacious, and everything was working well. The bathroom was clean and had a very good selection of amenities.
The fitness center was also great. Equipment was clean and tidy.
Finally, the wi-fi. It's superb! First of all, it's free or included with our stay and more importantly it works, and works efficiently. There are many hotels that I've stayed at that either offers free wi-fi but it doesn't work at all. Or, you pay hefty fee for using wi-fi when you're already paying a hefty room rate. But not this place! I love it.More
- Free Wifi