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Courtyard by Marriott King Kamehameha's Kona Beach Hotel
Ranked #4 of 14 Hotels in Kailua-Kona
Certificate of Excellence
Reviewed October 6, 2012

My wife and I stayed here for 4 nights in late Sept. It is a good hotel with an exceptional staff who were always courteous and attentive. It's clear that the Management takes their job seriously and wants guests to be satisfied.

This is a hotel that is excellent for those seeking a relaxed stay, but plan to spend a significant amount of time out and about. The location central & easy to find with a lot of dining options within walking distance. While it has "resort" like opportunities, you might be disappointed if you were looking for the full beach resort experience. There is a fair amount of traffic at the neighboring pier and public ramp. Room rates were very reasonable and I would classify the place as an exceptional value relative to it's peers.

We were very satisfied with stay and would recommend it to others. Especially those who are first time visitors to the Big Island.

  • Stayed: September 2012, traveled as a couple
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3  Thank Compass71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager03, Executive Assistant at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded October 11, 2012

Thank you for taking the time to share your review on Trip Advisor. It is always wonderful to hear that our guests feel we offer the best value for the best location and that our staff is providing exceptional service. I agree that we are in a great location for shopping, dining, beach activities or just relaxing by the pool. Our team looks forward to your return.

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1,981 - 1,987 of 3,071 reviews

Reviewed October 6, 2012

We stayed here in early September, 2012, for one week. The location is great, near beach, shops, and restaurants. The hotel appearance was nice and they had great gym and even offered a free yoga class, which we enjoyed. There is a place where you can rent snorkels on adjacent beach and it was not bad, but the time we went, a bit too murky...not their fault, of course. The room was comfortable, with nice balcony, but could have been cleaner. Saw a clothing tag on floor day we moved in and tub was dirty looking, mostly stained. Still, had a great shower. Housekeeping kept forgetting something, like towels or soap or clean glasses...just did not seem well organized. When i asked an attendant for soap, they handed me one bar, reluctantly, although i needed a facial bar, too. Also, the shampoo was different...one day it was the usual brand, then mid-week it was a different one--Bath and Body Works, which I like better anyway. However, the sheets were clean, so that is most important for me. There was a black mold spot by the tub, which was finally gone by day we left...it almost seemed like they re-grouted that part of tub, so guess they are maintaining it.
The front desk staff are very nice, and maybe I should have just dealt with them for all minor housekeeping complaints.
We ate at hotel once, for breakfast. Big mistake. Should have done buffet rather than table service. Asked for a fruit bowl and it was mostly mainland fruit with, amazingly, the most flavorless bland canteloupe ever sampled. Most of the fruit was bland, but i have had water with more flavor. They advertised tropical fruit on the menu for buffet, so maybe it would have been better. There are better places to eat, like Kona Inn, Ultimate Burger, and Ba-Le. Quinn's across the street wasn't bad, either.
While I may expect quirky service and poor food from a lower-budget hotel, i don't feel this hotel completely meets standards i expect from a Marriott, for those rates.

Room Tip: We got partial ocean view, street side, which I thought would be noisy, but it was not bad at all. S...
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  • Stayed: September 2012, traveled as a couple
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2  Thank Scooter914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager03, Executive Assistant at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded October 10, 2012

Aloha and thank you for taking the time to share your review of our property on Trip Advisor. We appreciate your comments and feedback, I was disappointed to read we did not meet your expectations on this visit; I extend my apologies and assure you that all concerns regarding housekeeping has been addressed with the appropriate managers for their review and corrective action to prevent future occurrences.

Please accept my personal apology for the inconvenience that you encountered during your visit. We hope this incident has not caused you to lose faith in our services and hope you will continue to support Courtyard King Kamehameha’s Kona Beach Hotel.
Many thanks again for your feedback, and I do hope that you will give us another opportunity to host you in the future. Mahalo!

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Reviewed October 5, 2012

The King K at Kona Beach is a great place to stay - clean ,modern, friendly staff. We could not have asked for anything more exceptional. We had an Oceanfront King with a nice balcony overlooking the pool and the ocean. The room was large and very comfortable - the bathroom was also great. The location is perfect - right at the northern end of town and an easy, short walk to everything. We will certainly stay here again in the future.

Room Tip: Pay a little extra and book Oceanfront well in advance.
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  • Stayed: September 2012, traveled with family
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Thank daklmason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2012

The King Kam hotel is conveniently located at the start of Ali'i Drive, within walking distance to many restaurants and shops. The entire hotel felt like it had been very recently redecorated, and very clean. We had an oceanfront room on the second floor, overlooking the pool and beach areas. From the second floor, our view of the ocean was partially obstructed by the pier buildings, plus the balcony mostly overlooks the black roof from the first floor. I would suggest asking for a room in the west building on a higher floor. The room was very spacious and nice, but the bathroom feels kind of open because of a barn style sliding louvered door, so privacy is kind of an issue. The beach and pool areas are small, but clean. We had the breakfast buffet included as part of our package, and it was great. We sat outside overlooking the ocean, and had a large selection to choose from...made to order omelets, waffles (try the coconut syrup!), fresh fruit, oatmeal, pastries, etc. I would definitely stay here again.

Room Tip: Ask for a room on a higher floor in the west building for the best view.
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  • Stayed: September 2012, traveled with family
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1  Thank sc1009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

A really great property with it's own private beach. It has a great pool with a nice bar with prices somewhat reasonable. Rooms are nice. I received a oceanfront room with a great view. Right Ali'i drive and walk able to many restaurants. Rooms were comfy and redone.

Definitely would recommend.

Room Tip: Try to pick an Oceanfront room. So worth it.
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  • Stayed: October 2012, traveled on business
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1  Thank ThatBGuye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012 via mobile

The beach is small but combined with a clean pool ar ea it made for a great outdoor experience. Our room was 421 in the east wing which was rated partial ocean view but we had a great view. Yes, we could see the roof and ithe r building but we could see the entire beach perfectly. Very clean room and bsr service was super helpful. Walking distance to main strip with food and shops. Loved it.

  • Stayed: September 2012
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Thank Leslie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

Stayed here for 4 days from September 14-18. I was visiting relatives and showing my boyfriend what the Big Island was all about. It was his first time and we were pleased with our room. It was clean and the beds much more comfortable than the Hotel we stayed at in Honolulu. They had ample towels in the Bathroom and even towels to use at the beach.There is a little Coffee place in this Hotel and they have a smooth Cappuccino. The Hotel is large and parking is the only bummer at $10.00 a day. I guess if they didn't charge for parking the lot would be full all the time. Consequently spaces are for guests only. The staff are very friendly and greet you as they pass. The location is an easy walk to restaurants, beach and Kona is a small town so easy to walk all of it in an hour.

  • Stayed: September 2012, traveled with family
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2  Thank Mydogsflea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott King Kamehameha's Kona Beach Hotel

Address: 75-5660 Palani Road, Kailua-Kona, Island of Hawaii, HI 96740-3612 (Formerly Courtyard King Kamehameha's Kona Beach Hotel)
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Kailua-Kona
#2 On the Beach Hotel in Kailua-Kona
#5 Romantic Hotel in Kailua-Kona
Price Range: $198 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott King Kamehameha's Kona Beach Hotel 3.5*
Number of rooms: 452
Official Description (provided by the hotel):
Courtyard King Kamehameha's Kona Beach Hotel welcomes you to the Big Island of Hawaii for a memorable vacation. Located on the historical site where the famed Hawaiian King Kamehameha once lived, our beachfront hotel provides ocean views and direct access to Kailua Pier. We're also a short distance from downtown Kona, Kahaluu Beach Park, Kealakekua Bay, and Kailua Village. Following a day of Big Island sightseeing, settle into our Kona hotel rooms and suites with private lanais, 37" flat-screen TVs, and complimentary Wi-Fi. During your stay, you'll also enjoy our infinity pool, onsite gym and yoga studio, day spa, and white sand beach. Choose from 2 savory restaurants for a delicious meal, complemented with beautiful ocean views! Our hotel also features an Island Breeze Luau to show you even more of Hawaii's vibrant culture! The Courtyard King Kamehameha's Kona Beach Hotel is here to deliver your ultimate island adventure, where we offer resort amenities without the resort fees. ... more   less 
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Also Known As:
Hotel King Kamehamehas Kona Beach
Hawaii King Kamehamehas Kona Beach Hotel
Courtyard By Marriott King Kamehameha's Kona Beach Hotel Hawaii/Kailua-Kona

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