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“Avoid the spa”

The Spa at Kona Beach Hotel
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Attraction details
Owner description: Kailua Kona's only full service oceanfront spa! Our oceanfront cabana is ten feet from the water with the picturesque Kona coast and sea breeze as the backdrop. We offer a full menu of signature treatments exclusive to 'The Spa' utilizing Hawaiian Rain forest Naturals products; locally made organic lotions and oils made from Hawaiian flower essences right here on the island. Our facials are customized to the individuals using Decleor from Paris, the highest quality natural beauty products on the planet. Our spa packages provide the opportunity to combine all the best we have to offer into a single visit. We include a Vichy shower (a five headed shower that cascades down while you lay on your table) with our wraps and scrubs. Our sauna and steam shower also provide the opportunity for greater pre- treatment and post treatment relaxation. Considering Signature massage along with Vichy shower, Sauna or Steam we are the best deal in town. FREE Vichy, Sauna or Steam with any of our 90 minutes treatment or more.
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Avoid the spa”
Reviewed February 2, 2014

The spa is a joke. Family took me there for services the day before my wedding. Three of us were to have a mani/pedi and a massage. The massage was fine but the mani/pedis took so long that we were in the spa much longer than we should have been. There was only one nail tech available with a make-shift station. (Turns out she freelances and has her own shop off property.)

Only one person could get their nails done at a time so we had quite a back up. One person got a mani/pedi while the other two got massages and we still had to wait for the nail tech to finish up with the first person. The long wait put us behind for all the other wedding-related activities for the day.

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Thank lewisgirlnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Spa At K, Online Marketer at The Spa at Kona Beach Hotel, responded to this review, June 2, 2014
Thanks For your feedback .
We always aim to satisfy the needs of our customers as efficiently as we can. I apologize if you had a bad experience.
We aim to finish all our process within the timeframe but few treatments may take some time to complete. I wish we can get one more chance to serve you with our best possible therapies..

Regards
The Spa at Kona Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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