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“Food was ok, service was lacking”

Kona Brewing Company Pub & Brewery
Ranked #8 of 295 Restaurants in Kailua-Kona
Certificate of Excellence
Price range: $10 - $20
Cuisines: Pub
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Restaurant details
Good for: Large groups, Families with children, Bar scene
Dining options: Lunch, Late Night, Dinner, Breakfast, Delivery, Outdoor Seating, Reservations, Takeout
Description: The 2,000-square-foot outdoor lanai, surrounded by lush tropical vegetation and tiki torches, offers seating for 175 patrons. Customers also can enjoy a cool meal or beverage inside the air-conditioned bar area at one of several surrounding tables or at the koa U-shaped bar itself. Inside the bar area is the retail store, stocked with colorful T-shirts, hats, towels, coasters, mugs and much more.
Reviewed September 3, 2013 via mobile

We had around a 10 minute wait which was not a problem at all. We sat outside on the patio and there was an excellent band playing. Our waiter took his time approaching our table for drink orders. We ordered an app, two entrees and my fiance ordered a beer sampler which he loved. The food portions were very large and my problem doesn't really lie with the food, rather the service. Our waiter, once the food was dropped off never came back to check on us. My fiance wanted another round of beer but next thing we knew the check was on the table and the waiter said I'll be back in a second to pick this us. Not even asking if he could get us anything else. So, we pay amd decide to stop by the small gift shop. Oh, the gift shop girl - TERRIBLE. She didn't even acknowledge us standing at the counter attempting to buy stuff. She however enjoyed talking with the male waiters who walked by just not the customers. My overall take on this place is they may be all about the beer but they don't give a crap about their customers.

Thank Stix4848
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Reviewed September 3, 2013

A wonderful addition to Kona town. Great beers carefully crafted with world class ingrediants and equipment. Pizza is pretty good and the crowd is always happy. The samplers are a great way to check out the variety and then get into the ones you prefer. You can then find it in your town in many parts of the country. I helped finance the business! (by consuming a little of its beers in the early days as Prez of the Kona Food and Wine Society. This company gives back to the community and keeps their employees happy. Can't think of a better must stop in Kona when going thru town. You can grab a sixer and take it down to the local beach parks. Just make sure and clean the beach better then you left it. Grab a pizza and take it with you or try the beers and take a pizza back to your timeshare or hotel. (Leave a slice for the maids!). Chuck and Lisa above right are correct... just plan ahead. that is why you come here to this site-correct? You want a good TRAVEL EXPERIENCE>> do you not?

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Thank Bobb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Eight of us had dinner here and were pleasantly surprised. The dinner choices were considerable and everyone agreed their meal was tasty. We dined outside on a beautiful evening which enhanced our enjoyment.

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Thank wheretogonow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

They are known for their pizza and it will not disappoint. Many variations and their beer is great as well.

Thank 899Laura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Keeping trying to find the entrance, it is way in the back of a strip mall. We sat outside, which I heard was great but way too many flies and birds. Beer is great, definitely get the sampler. Food is so so, pizza is the way to go.

They do have tours twice a day, best thing is to go early and sign up and then come back later. They only take 15 people or so on the tour, no kids under 14 I think.

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Thank lisabdh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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