Stayed in October. The grounds look lovely, but inside the units it's a different story. Stayed with my brother who has a Royal Aloha timeshare. When we checked in the condition of the office was our first clue. It was dirty cluttered and doubled as a storage room for the cleaning supplies. We were slapped with an "occupancy tax" in addition to the already paid booking and annual dues. We have stayed other places in Kona and never been charged this type of tax.
Our two bedroom unit was on the ground floor. There is no central air conditioning. Each bedroom had a floor A/C unit. There were warnings every where to turn off the units if we left the room for mor than ten minutes. The temperature outside was in the upper 80's and very humid. Our unit never cooled down. The bathroom had a very strong mildew odor in it. When we told the management they left us a bottle of Clorox spray and some old washcloths.
Two times when we returned to the unit our room a/c units had been turned off by the management and a "naughty note" left in our room warning us to turn off the fans and a/c.
I used the outside shower near the pool after a scuba dive. I left my dive mask there. When I returned it was gone. The next morning I inquired about it to see if it had been turned in. The guy in the pool office looked for it but told me that another lady had a lot of her things go missing the week before. Not comforting!
I could go on and on with other reasons why Keauhou Kona Surf & Racquet Club is not a place that should even still be open as a timeshare resort. However, I don't want to waste anymore of my lifetime dealing with this place.
Just don't go there!
- Official Description (provided by the hotel):
- Description: The Keauhou Kona Surf and Racquet Club Resort is a 4-star resort located in Keauhou on the sunny Kona Coast of the Big Island, Hawaii. The resort is adjacent to a sandy beach and was once the residence of four Hawaiian kings including the Great King Kamehameha. There are 197 privately-owned units at the resort with 77 townhouses and 120 condos with some beachfront and many oceanfront units along with ocean and fairway view condos. Townhouse #48 is a charming yet elegant condo situated in the Keauhou Kona Surf & Racquet Club only steps from the beautiful Kona beaches. The condo is stocked with everything you need to enjoy your stay. ... more less
- Also Known As:
- Keauhou Kona Surf And Racquet Club Hotel Kailua-Kona
- Keauhou Kona Surf & Racquet Club Hawaii/Kailua-Kona