I and the five other members of my group,had a wonderful time in Hawaii. This property was one of the reasons the stay in Hawaii was so rewarding. The property was perfectly located close to beaches, attractions and restaurants. The property was clean and the Boundless Hawaii representative,Cristina, was extremely responsive to our questions and the occasional request. On a scale of 0-10 for great customer service, and 10 is the best score you can give, Cristina gets a 11.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|Families with young children||Large groups|
What I liked about the home: wonderful view of Kailua-Kona, beautifully decorated and designed house, nice amenities such as many dishes, cookware, and boogie boards in garage. What I disliked about the home: the pool was not clean, the lights in pool did not work, WI-FI did not work, Prince Properties sent someone out to fix lights but they never followed up with us and they were never fixed. The bed in the master bedroom was very uncomfortable, and the sheets smelled bad upon arrival, like they hadn't been changed. No privacy in master bedroom shower, as you can see right through to the next room. I would stay again providing they fix the flaws.
|How easy was it to book the property?||How easy was key pickup/access to the property?|
|Overall condition of the property||Bedding & mattresses|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|
|Friends getaway||Large groups|