It was my third trip to Hawaii, but my first to the big island. This trip was paid with SPG points and as a Gold member they moved us from a mountain view to a bay view and my added perk was that they waived the resort fee.
The bay view was nice and we enjoyed it every morning. The room was spacious and clean and taken care of when requested. I enjoyed the fact that it was a little out of the way and we enjoyed the solitude. My girls loved the "beach" pool when we used it and the pool staff was courteous.
By the time we had checked into the hotel we had been traveling for 19 hours and a 5 time zone change. My girls were tired when we went down to Rays By The Bay for dinner and the waiter moved quickly and took care of us to make sure they were fed before they passed out. He recognized the signs and when I asked about getting the girls fed faster he said that he had noticed and had their order pushed faster so they could eat sooner, that was top notch service.
My older daughter and I started every morning with a walk by the ocean and the beautiful grounds and it was the perfect way to start the day. My daughters loved it and asked when we can go back and stay there again. I plan on going back to the big island and when I do I will stay here again.
- Official Description (provided by the hotel):
- Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more less
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- Also Known As:
- Sheraton Keauhou Bay Hotel Kailua-Kona
- Sheraton Keauhou Bay Resort And Spa
- Sheraton Kailua-Kona
- Sheraton Keauhou Bay Resort & Spa
- Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona