It was our 12th visit to this hotel as it is one of our favorites on the Big Island. It has just undergone some remodel some for the good and some for... well let's see how it turns out. The rooms as usual are comfortable and clean. The staff is very friendly and helpful and no matter what the issue greet you with a smile. My only concern is how the lounge/restraunt is now configured. The main dinning room is only used for breakfast and dinner has been moved to what use to be only the lounge. The outdoor area is very crowded as anyone coming for dinner or a drink are crowed into the same area (manta ray viewing area is also in the same place). Seating for the lounge is limited and there were a couple of nights there was no place to sit. If you want dinner you had better call for a reservation or be prepared to wait. I talked with several managers and they said they had ordered more high top furniture and are still working out the kinks to improve seating. I will say the bar and restraunt menu though still pricey (welcome to Hawaii) is much improved and I would highly recommed the "tiki pupu platter". The ribs are excellent as well.
If you are looking for beach access there is no beach, but they have a great pool and plenty of area for everyone to spread out. The grounds are beautiful and there is a small harbor just a few hundred yards away where you can rent kayaks and go out for diving and snorkling trips.
Overall still a great place to stay at and we still plan to make this our main stay when we visit.
- Official Description (provided by the hotel):
- Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more less
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- Also Known As:
- Sheraton Keauhou Bay Resort And Spa
- Sheraton Keauhou Bay Hotel Kailua-Kona
- Sheraton Kailua-Kona
- Sheraton Keauhou Bay Resort & Spa
- Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona