We arrived three days after their grand re-opening. The lobby and common areas are great, very well done. The pool is also fantastic. It is very large with several distinctive areas. It has a waterslide, waterfalls, and a separate shallow area that is gravel bottom. I assume to mimic a more natural beach area. The grounds are beautiful. The hotel is situated on small bluff of lava right on the edge of the ocean. The flowering bushes, plants and trees are fantastic. I must really give kudos to their landscape architect.
The hotel has several restaurants. We ate at the poolside restaurant which was good, but never made it to the others. Although we did hear good things about “Rays”.
They also have a manta ray viewing area. Where at night they shine lights into the ocean, which attracts plankton. The manta rays then come and feed on the plankton and you can see them from the observation area – very cool.
Service was decent, nothing notably good or bad
The rooms are okay.
The furniture has some age but everything is functional and clean. You can certainly tell they spend their remodeling money on the common areas, pool, and restaurants, and not the individual rooms.
The bathrooms remind of something you would see in a greyhound bus station. I cannot believe they did not upgrade these in the recent remodel. They were very clean but very, very old. The fixtures were commercial style, such as in a public restroom and ours was quite finicky. You had to pull the lever upwards or to the rear to get it to flush.
They offer some complimentary services according to their little card that is included with your magnetic key cards. These complimentary items include self-parking (for $7 a day) internet service, unlimited local calls, 30 minutes of long distance, two small bottles of water daily, yoga classes every other day, and lei making lessons on certain days.
All these complimentary services only cost you $20 a day and is billed as a resort fee.
Oh, you don’t need these complimentary services, that’s okay, you can forgo them for $20 a day.
I would stay here again because of the pool, the grounds and the view, but would be sure to figure in the resort fees into my budget.
This is one of several reviews I have written after our two week trip to Hawaii
I have also posted reviews on the following:
Hotels: Outrigger on the beach = Waikiki, Shertaon Keahou on Hawaii, and the Westin on Maui
Restaurants: Ted’s Bakery on O’ahu, Fabiani’s on Maui, Beach Bums Grille on Maui
Attractions/Excursions: Pearl Harbor and Diamond Head on O’ahu, Mauna Kea, Black Sand Beach, Kilauea, Manta Ray night dive, and snorkeling with the Dolphins on Hawaii. Maui Dreams Dive charter, Extended Horizons Dive charter and Maui Sunriders.
- Official Description (provided by the hotel):
- Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more less
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- Also Known As:
- Sheraton Keauhou Bay Hotel Kailua-Kona
- Sheraton Keauhou Bay Resort And Spa
- Sheraton Kailua-Kona
- Sheraton Keauhou Bay Resort & Spa
- Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona