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“Very good, but not perfect.”

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Wyndham Kona Hawaiian Resort
Ranked #3 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersSilver level
North Chicago, Illinois
Level Contributor
189 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Very good, but not perfect.”
Reviewed October 7, 2013

My first impressions of the resort were very good...The staff friendly, the grounds beautiful, great location to surrounding areas/downtown Kona, and the units well appointed. By our 3rd day I was beginning to see chinks in the armor. Air conditioning broke in our unit, which wasn't fixed right away (they did offer to move us to a different unit, which would of been a big hassle). Saw quite a few large roaches around property, pools are desolate with nobody really at them (boring for our kids 10 and 8 years old), activities are mostly quite lame that they charge for, and lastly saw some sort of drug pipe laying on the ground right outside of entrance to property. From a safety perspective, this concerned me with my family. All in all it's a mixed bag bc I had really high hopes, but parts were disappointing. I would head off property, and discover the island. It's much more interesting!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pseudoboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, CLUB WYNDHAM Social Media Team at Wyndham Kona Hawaiian Resort, responded to this review, October 28, 2013
Thank you for taking the time to provide this feedback including some helpful tips for future guests. We are so glad to hear you enjoyed the property location and view. We apologize for the maintenance issues you encountered with the air conditioning and for any cleanliness issues. We know this provided an inconvenience in your vacation. We will do our best to ensure these issues are addressed for future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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761 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (242)
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English first
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 5, 2013

Better than expected... Very quiet and wonderful... Units had beautiful views . We saw no one around us. Both pools were very relaxing. Units were stocked very well. Upon check-in you have to go to the time share guy to get your parking pass... I politely said no we were not interested. He said fine here is your parking permit. Have a great vacation. Never once tried to get us in a presentation..

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 875Joanne1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, CLUB WYNDHAM Social Media Team at Wyndham Kona Hawaiian Resort, responded to this review, October 28, 2013
Thank you for taking the time to provide this feedback. We are so glad you enjoyed your unit accommodations and view. We apologize for any issues with our member services desk and we look to address this concern for future guest stays. We know it is important to be treated well on vacation. We hope you come back to visit us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 4, 2013

This was our second visit to this resort and it is a great place to stay. The grounds are beautiful, the condos are clean and spacious and have everything you need, comfortable beds, friendly and helpful staff. It is convenient to area restaurants, beaches and shops. The condos have a great design from the standpoint of privacy and quiet. Will definitely stay here when on the Big Island.

Room Tip: They are all good.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rabbitt1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, CLUB WYNDHAM Social Media Team at Wyndham Kona Hawaiian Resort, responded to this review, October 28, 2013
Thanks for taking the time to provide this great feedback. We are so glad to hear you enjoyed the unit accommodations and area activities. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 28, 2013 via mobile

Wyndham Kona Hawaiian Resort is a quiet resort located just south of the main drag of Kona. Staying in a 2 bed 2 bath with a kitchen and laundry, the place was clean, orderly, and had cooking supplies. The lower pool area (there's two pools) had a sandy hot tub with a small waterfall in the tub and the pool. A great place for a honeymoon or even a family with kids.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 147davidh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 26, 2013

A group of five of us stayed in a 2bed/2bath unit. It was nice, clean and extremely convenient to bars, beach, restaurants, etc. The staff was friendly all the time. The timeshare salespeople "overly fiendly" until we said "no" to their timeshare presentation. Upon check in you have to get your packing permit from the timeshare sales person who conveniently will try to schedule you for a future presentation. I said "no thanks" to him not once but twice on my first day here, then I said "no thanks" on the second day and one more time once again a third time when he decided to wake me up before 8am to once again insist on having us attend. He stopped greeting us all together after the second "no" and only acknowledge us when he asked the same question again and again. I like this place and most definetelywould stay here again for its convenience and comfort - I would excersive more assertiveness when declining the repeated invitation.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Claudia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkland wa
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 17, 2013

When we go to the Islands we look to stay where we know we are in Hawaii, not in a super luxury high rise that happens to be in Hawaii, so we choose Kailua-Kona rather than the north shore (Hilo is interesting, but remote). Twice we have stayed at this property of condos, and would always come back here when staying on the big island. What we look forward to most is the spacious covered lanai where we eat all our meals, play games, read, check our email! We like the traditional furnishings and architecture. We love the grounds, the two pools, the well-tended garden beds with horticultural signage, the staff that welcomes, the comfortable inviting beds with traditional Hawaiian-style quilts, the closet of loaner beach equipment (take something, leave something), This is not a beachfront property, and the prices reflect that. However, it feels like a community, including the birds that get increasingly tame on the lanai!

Kona beaches are not ten minutes away, but the most tourist-popular ones are north 20 minutes to 45 minutes away, and often not a tree in sight and sometimes require special parking arrangements with the high-rise owners. Downtown Kona is slightly farther away from the condo than comfortable walking, but parking has never been a problem. There is a very well-attended farmer's market between the condos and downtown Kona. Downtown Kona offers more restaurants than we will ever be able to visit, and the shops are delightful with a few nice high-end stores. The town is particularly festive in the evenings.

Our unit was #24, a 2 bedroom, 2 bathroom condo which we booked through Wyndham. Be sure to get a second story unit or be sure the lanai is elevated above the ground to get the best views of the grounds. Over the years trees and buildings have blocked any view of the beach across the street. Kitchen has full-sized appliances with an eating bar and all you need in utensils. And all is clean! If you must, Costco is about 15-20 minutes away by car, on the way to the airport, and is the place for your macadamias. However, the farmers market has the tastiest papaya!

One cam make the circle of the island in one very long day, but an overnight in Hilo is recommended. Volcano visits are a must if you have the time, either to the Volcano Park (allow three hours travel) or to the Observatory at 9500 or 13,000 feet (allow 1.5 hours travel). Be sure you acquaint yourself with the travel details to these destinations, as the Observatory has its own rules!

For all the things we enjoy we still don't like the idea of saying "No" to the offers of cash for listening to sales pitches, although, sometimes it has paid for a very nice dinner! Otherwise the staff is super accommodating. We made reservations late and had to book three different units to get the time we needed, but they were able to consolidate and made us very happy, indeed!

Room Tip: Ask for a second story unit without a view of a parking lot!
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
2 Thank nwkindagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Bay Wisconsin
Level Contributor
270 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed September 12, 2013 via mobile

We spent two weeks at this resort and would come back in a heartbeat.
The condos are large and comfortable. Even the kitchen is loaded with appliances and stainless steel turners etc.
The checkin staff was very friendly and got us into our condo quickly so we could attend a concert the first day.
The activities director, Joy is friendly and always has a smile. She also does beautiful hula for residents.
Aunt Tutu and her brother KaLeo came several times a week to do hula shows.
Two other employees, Ali'i and Pila Lani played and sang several times each week at no
charge.
One morning per week they bring in baskets of orchids and taught us how to make real leis.
Everyone was also willing to share their favorite restaurant or things to do.
I would highly recommend this resort.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank HawaiiAloha777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Kona Hawaiian Resort

Property: Wyndham Kona Hawaiian Resort
Address: 75-5961 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1333 (Formerly Kona Hawaiian Resort)
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Kailua-Kona
#2 Green Hotel in Kailua-Kona
#3 Family Hotel in Kailua-Kona
#3 Romantic Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Wyndham Kona Hawaiian Resort 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
2 bedroom apartment ... more   less 
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Also Known As:
Wyndham Kona Hawaiian Hotel Kailua-Kona
Wyndham Kailua Kona
Kona Hawaiian Village
Kona Hawaiian Resort
Wyndham Kona Hawaiian Resort Hawaii/Kailua-Kona

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