We prechecked in at 12:30 and told that our unit would be available at 4 but to check back. We finally got into our unit at 6 PM at night. Spent the afternoon at Walmart, Costcos, KTA (if bulk purchases are too much, shop at KTA...it is about 6 miles away but prices are good and this is where the locals shop) getting acclimated and to kill the time. We were not offered anything to drink of snacks as we waited. We were treated as if we were a problem. Since this was my home time share, I expected much better treatment. I did request that our checkout time be delayed since we were inconvenienced. We were given an hour more.
We were told there was a hospitality room for our use when we checked out until time to go to airport. In the other resorts I have stayed, there was an actual unit with a shower. Even though I called before reserving our vacation, I was told there was a room with a shower available. I inquired as to this hospitality room upon arrival and told there was a room. Well, this turned out to be a bathroom. No shower. We were told to use the outside shower by the pool. This changed our last day plans considerably. So, be aware that there IS NO hospitality room or shower.
Having stayed at many other properties, the staff here are the least friendly. The unit could have been decorated better and the utensils were minimum. There were plenty of towels however.
We were able to get two beach chairs that are hidden behind the welcome center that we kept with us for when we stopped at various beaches. One was brand new.
The fitness center was a pleasant surprise. Equipped with an eliptical machine, recumbant bike, two treadmills and some resistance equipment. The center was never crowded. We stayed at the lower pool which was very nice.
We were never bothered to attend a time share presentation. Having read all the previous reviews, we were prepared and kept the phone off the hook from 6 PM until we went out for the day. This may have accounted for not being bothered. Be aware that you will be asked to attend a Welcome Presentation to learn about the island....Do not attend. They will try to sell you tours that you can get cheaper by doing your research before you arrive. You are not charged for parking and internet is free in units.
If you are looking for a RC church, St Michael's is less than a mile away. The church was destroyed in a 2006 hurricane so mass is offered under a tent. Very spirtual and friendly congregation.
Not impressed with Kona...liked Kauia and Oahu much better. Just a side note, you do not receive a lei upon arrival at the airport. This is a service you need to order and pay for before hand. Having been to Hawaii many times, I was prepared for this. There were many people coming off the plane disappointed to not receiving one.
- Official Description (provided by the hotel):
- 2 bedroom apartment ... more less
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- Also Known As:
- Wyndham Kona Hawaiian Hotel Kailua-Kona
- Wyndham Kailua Kona
- Kona Hawaiian Village
- Kona Hawaiian Resort
- Wyndham Kona Hawaiian Resort Hawaii/Kailua-Kona