First I would like to state the positives of this resort. The place is really pretty, clean and the condo was so much nicer than we thought it would be. There are two nice pools and the resort lends out beach cruisers, chairs, umbrellas and the condo is fully equipped and leaves you wanting for nothing. There are cats everywhere and the must be fed and treated very well which was actually really nice to see. The resort is full of flowers, birds, geckos and even mongoose.
The negative would be the timeshare sales. They kept calling so we took our phone off the hook. The cleaning crew put it back on the hook and the phone kept ringing. We finally answered and a man said they wanted to do a QA survey and would bring a "gift bag and gift cert". I asked him straight up if they were going to talk about sales and he said "No". It was a total lie. A lady named laurel came to our room with a "gift bag" of 6 chocolates and a 25.00 restaurant gift card. She tried to guilt us into a presentation, tried calling to say "she had some news" and then called again. Phone stayed off the hook the rest of our stay. I went to get an ice chest from front desk and they said oh we want to give you an Amex gift card and it seems as though we have tried calling to get you to a presentation but your phone is off the hook. Don't you think they would have gotten the picture?
I would stay there again but I would for sure avoid concierge and unplug the phones and put them in a drawer until the day of departure.
- Official Description (provided by the hotel):
- 2 bedroom apartment ... more less
- Reservation Options:
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- Also Known As:
- Wyndham Kona Hawaiian Hotel Kailua-Kona
- Wyndham Kailua Kona
- Kona Hawaiian Village
- Kona Hawaiian Resort
- Wyndham Kona Hawaiian Resort Hawaii/Kailua-Kona