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“Beautiful Condos - so much more than we were expecting.”

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Holua Resort at The Mauna Loa Village
Certificate of Excellence
GreenLeadersBronze level
UK
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful Condos - so much more than we were expecting.”
Reviewed August 30, 2009

We found this place on trip advisor, and booked it as part of a holiday we did hopping around the Hawaiian islands. We picked up the hire car from the airport, and arrived, expecting it to be a simple resort hotel - it's not!

The front office is fairly uninspiring, but the staff at the front desk were very friendly, giving us the usual map of the facilities, pointing us to our unit, telling us where to park, and giving us our keys etc. They then pointed us to their concierge desk.

The concierge seemed nice enough while he told us about all the trips he could organise for us. It was then that we got the sales pitch; he could get us any trip we liked for cost price (about 30% off I guess) if we agreed to go to a timeshare presentation at their neighbouring resort. My wife and I were slightly caught out by this (we hadn't been expecting it), and so told him we'd think about it.

In the end we chose not to take any organised trips, so we didn't have to avail ourselves of the timeshare presentation option (and indeed it's questionable as to whether we'd have been eligible as we aren't from the States), but I guess this is an option people can pick for themselves. If you're a family and you're in the market for doing lots of trips, then this could easily save you an absolute fortune - but whether it's worth it to you depends on a) your tolerence for a (presumably) hard sell and b) whether you're prepared to give up 2 hours of your precious holiday.

The 'unit' itself was not the simple hotel room I'd been expecting, but rather a well equipped condo. The main room was a large, comfortable lounge with a big TV, DVD player and surround sound system. Off this was a kitchen (with dishwasher, fridge, microwave, stove/hob, plates etc), a bathroom, a utility closet (with washing machine and tumble drier), and a large bedroom (with another TV).

Both lounge and bedroom had large sliding doors opening onto a patio area. The whole appartment was nicely furnished, and spotlessly clean.

Parking is in a 2 level parking structure (that happened to be opposite our condo). Most of the grounds are pedestrian only (you can't drive up to your condo), so if you happen to get a condo further away from the parking garage, you'll have to transport your bags etc from the car. I did see some golf carts etc, but am not sure if these are available to help guests move in - I didn't see any evidence of this.

Scattered around the grounds are several different pool/spa areas - all basically the same, but you are free to use any of them. We found the whole place very quiet and had one of the pools all to ourselves for a while. Being picky, the pool could perhaps have used a new coat of paint, but that's only a minor complaint.

There are tennis courts on site, the place is surrounded by golf courses and the front desk rents a selection of DVDs, but other than that there are few other facilities; no restaurant etc. If you stay here, you *will* need a car, if only to drive the 3 miles up the road to the local shopping centre (supermarket, drug store, cinema, eateries, bank, post office and other shops).

The shopping centre has some great places to eat (Rocky's Pizza looks unimpressive, but does great Italian food). For breakfast they recommended we visit L&L Hawaiian Barbeque - I really recommend you don't - drive the extra couple of miles into town for Dennys :)

The only oddity about this place was the housekeeping service; as we'd booked it effectively as a hotel, we expect housekeeping to come around each day. As it transpired they didn't - housekeeping only comes in when requested, though they didn't not charge us when we asked for them.

Overall, our stay here was great; the appartment was everything you could wish for and more, and the discovery of a washing machine/drier in the middle of our holiday saved us a fortune on laundry we'd have had to have done in a hotel. If we ever go back, I'd certainly stay here again, and I highly recommend it.

Some random other things I wish I'd known before visiting Big Island:

1) Big Island is much bigger than the other Hawaiian islands. Driving around to see all of it is perfectly possible, but be aware it's a long way around. To visit Volcanoes National Park, we had to get up early, and drive 2 hours to the park entrance. We saw the whole park (without doing any hiking) in a day, including seeing the lava spilling into the sea, but it was then a 3 hour drive home after that. You may want to consider booking a night on the other side of the Island if spending more time there is important to you.

2) Visit Mauna Kea visitors' centre to stargaze; you will need warm clothes. You will not need anything other than a normal car. Saddle road is *not* as bad as people make out, and they are rapidly improving it. To get to the summit you will need a 4x4, but getting to the visitors centre in a normal car is no problem at all. Be very cautious of renting a 4x4 to get to the summit; all normal car rental places specifically exclude the summit road. If you really want to do it, there is a specialist rental place on the island.

  • Stayed August 2009, traveled as a couple
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Helpful?
2 Thank RobinWatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Atlantic Highlands, NJ
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 26, 2009

Our family of 4 stayed Sat 8/15 until Wed 8/19. ( #19-123 - 2 bedrooms/2.5 bath) Really liked the place, location was great. condo was clean and quiet and had A/C since the humidity was bit high for the Big Island. View? Was ok, our bottom floor bedrooms overlooked the pool (lights out @ 10), and our top floor overlooked a golf course to our left, then a big flat area that was staked out for future condos, then the ocean, so we did have an ocean view. The distance from the parking lot to our condo wasn't a bad walk; but my guys liked riding in the golf cart (Thank you Evan!! - you're great) for any reason they could think of!!
Every morning I took my camera out to the lanai to take pictures of all the interesting birds...they would come right to the lanai and hang out in all the beautiful trees surrounding us...
I only have two issues w/the condo: One, the bedrooms are on the ground floor and the living area is on the 2nd floor. I would have switched it - I think it is more convenient and safer to have the sleeping areas upstairs. And secondly, it was a bare bones kitchen. Yes, it was nice having the icemaker w/the fridge and a dishwasher. but, it was one set of dishes, just the basics of utensils, no spices at all (except for S&P). Lots of cabinets and drawers and the majority was completely empty....
The staff was fine - I did ask for the garbage to be taken out on our 2nd day and fresh towells. When we returned, the towells were there but so was the garbage! When we went out the 3rd day, i asked again re: the garbage and when we returned, all was taken care of....oh yeah, anyone who has a problem w/geckos - beware....We like them and had no problem w/our visitors!! Just remember to shake out your clothes before you pack them away for your trip home...

  • Stayed August 2009, traveled with family
    • Value
    • Location
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Helpful?
Thank njfromli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa, Ca
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 18, 2009

We just completed a two week stay at the Holua Resort. We were very happy with the large, well appointed and outfitted accomodations, helpful staff, beautiful grounds and great location next to Keauhou Bay. It is mentioned in other reviews that the parking can be a long way from the room, which is true, but you can always have a staff person transport you anywhere on site in their large golf carts.
I do have two items to note that you should be aware of. One is that only a few of the rooms have any kind of ocean view. Most either face each other or the golf course. Secondly, during the time that we were at the resort, the pools, which are rather small by resort standards, had murky looking water that was too warm or inviting to enjoy.
That said, if you are not planning on spending your time at the pool, then the accommodations are very nice and make a great base for exploring the island.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBNapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, CA
Level 5 Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 16, 2009

Holua at Mauna Loa had all the comforts of home; we appreciated the warm welcome that came with a generous fruit/treat basket and Evan, a very cool Bell/Cart Service attendant!

The 2BR/3BA (master bath w/bidet), 2 level with a spiral staircase was very spacious. Our unit an exchange via our RCI exceeded our expectations! Situated on a golf course and a short distance to the lava cliffs the vistas also included partial ocean view. The resort grounds were nicely maintained and cleaned. Holua at Mauna Loa made our vacation a trip to remember.

Our dislikes were minor: add'l maintenance and updating required for the jacuzzi and bathroom fixtures; they were functional, but were very worn and outdated. Our unit was very clean; the daily maid service was wonderful! The master bedroom's ventilation was loud and not working. We had to finally, call for fans to cool us on warm nights; the staff was attentive and brought fans immediately.

The fitness center looked very small and outdated. I'm used to the super clubs in the mainland; but, not an issue since we planned on doing a lot of hiking.

The kitchen had everything we needed to make meals -- our fridge had an ice maker which made packing our cooler very convenient; we typically travel with a cooler w/basic cooking needs and bring our own coffee (you only get 1day's coffee). If cooking/grilling (they have many BBQ grills on the grounds). However, KTA, WalMart, and Costco provided us with all our cooking/meal needs.

My 16 year old son would've liked to see some activities for teenagers -- not a big deal since we were busy exploring the Big Island.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maestri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 10, 2009

I was surprised by so many great reviews of this place but they were ALL TRUE! It was the best place for a vacation with 2 girls, 6 & 9. There was so much space in the 2 bedroom townhouse that we didn't know what to do with ourselves. Friendly service and free beach toys (noodles, boogie board). Needed to call for more towels and shampoo but for $107/night who cares!

Once we got settled in the front desk called to make sure everything was ok! Enjoyed breakfast on the balcony and a few swims at one of the many pools. For food head over to the northern most part of Ali'i drive, Splasher's Grill. From the outside it doesn't look like it would serve fresh fish and good food at a good value with ocean views. So nice we came twice. Other recommendations in the area, Galette and Peaberry coffee drinks in the shopping center and the saturday farmer's market. Awesome fruit, fresh coconuts, and recently caught tuna! Yum and loved the hotel resort. Will return and recommend in a heart beat!

  • Stayed July 2009, traveled with family
    • Value
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Helpful?
Thank nna70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northeast Iowa
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2009

We stayed 7 out of 11 nights at this resort and are SO glad we did. We repeatedly told ourselves what a great value this was, it was more of an apartment than a hotel room. The layout of the resort is great since there are 7 or 8(?) small pools around, not just one that is overrun with kids. We didn't spend a ton of time in our suite, but it was ultra-convenient to have a full kitchen with fridge and dishwasher, washer/dryer, large beautiful bedroom...everything worked and was in good condition. Our suite overlooked a golf course and ocean, and we could see the sun set from our living room sliding glass door. There were gas grills available also. There was a supermarket about 1 mile away to stock our kitchen with (cereal is $6/box!!!), and we did a lot of our own cooking to save $$$. There are larger, cheaper supermarkets in Kona for non-urgent things. Only one little thing...sometimes we could hear people in the upstairs suite walking around, but it was never a problem. Would def stay here again - it made our vacation perfect!

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gowangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hood River, OR
2 reviews
Reviewed August 3, 2009

Our family of 4 stayed in a 1 bedroom (#136) villa and it was plenty big for us. It had a king size bed which was ultra comfortable (and I'm almost 8 months pregnant) and a couch/hide-a-bed.
We absolutely loved our stay here and will definitely stay here the next time we visit the big island! It had everything we needed: minus a working can opener and a cooler which would have been helpful for packing lunches for our long day trips! Oh well we left ours behind in case the next person could find it helpful. The place was immaculate and even smelled clean when we walked in, I did not see one bug in our room our whole trip which is unusual for Hawaii! The walk from the garage can be long with bags of groceries but it's a beautiful walk with nice guests and lovely employees along the way so you get used to it.
LOVED having a washing machine/dryer, so great to come back to the mainland with clean clothes in the suitcase. Next time we will pack half as much!
Our kids (9 and 5) loved the pool so much they wanted to stay there instead of sightseeing. The times we went to the pool there was hardly ever anyone in it.
Overall this is the best place we have ever stayed in!!

*TIP* Next time we will book a hotel on the Hilo side for a few days as well. We never even made it farther than Volcano National Park (at least a 2 1/2 hour car ride, longer with kids) the whole time we were there so we still need to see the Hilo side!

Also, when you go to Puna to check out the lava flow, wear comfy shoes and bring a flashlight! It is about a half mile hike over nobby lava rock. We didn't know about the flashlight until we got there and it was too late to go buy one so we couldn't stay until dark which is when the real magic happens!!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mamafromthehood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holua Resort at The Mauna Loa Village

Property: Holua Resort at The Mauna Loa Village
Address: 78-7190 Kaleiopapa St, Kailua-Kona, Island of Hawaii, HI 96740-2576
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #5 of 36 Specialty Lodging in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holua Resort at The Mauna Loa Village 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! With a stunning coastal view of Keauhou Bay's private harbor, the Holua Resort at Mauna Loa Village invites you to enjoy your perfect Hawaiian vacation. The Holua Resort offers 73 spacious, air-conditioned villas designed with a Hawaiian flair. Each comfortable villa offers a private lanai or patio with ocean, mountain or golf course view. Step outside your door and enjoy six sparkling swimming pools and whirlpools, 11 world-class tennis courts, 4 pickle ball courts, a fitness facility, and even on-site activities. When you're ready to explore your spectacular surroundings, head out to sea for some of the best sport fishing in the Pacific. Surf crystalline tropical waters in the morning and snow-ski on breathtaking Mauna Kea in the afternoon. From fascinating sights and spectacular natural beauty to endless recreation, the best of the "Big Island" welcomes you Holua Resort at Mauna Loa Village for your next romantic getaway, family vacation or golf trip to Hawaii. ... more   less 
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Also Known As:
Holua Resort At The Mauna Loa Village Hotel Kailua-Kona
Holua Hotel Kailua Kona
Holua Resort Mauna Loa Village
Holua Resort At The Mauna Loa Village Hawaii/Kailua-Kona

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