We were very disappointed in both the service and the food. I purchased the luau as a 50th and 56th birthday presents for friends. I spent the extra $19 per person for premium seating etc. We were greeted and sat by Mike the maître d'. So he started off gruff but friendly which quickly went downhill. His demeanor change and was very unpleasant bordering on rude and definitely unprofessional. For the 4 of us we spent almost $400. We certainly didn't expect that kind of treatment. Unfortunately it just sucked all the fun and excited mood out of our entire group. As much as we tried to let it go, it had already changed the evening for the worse. Shortly after, it started to sprinkle and they moved the whole luau inside. So after another 30-45min of waiting for the move, the food was cold and not good at all. The show was good and the performing group was the only thing that saved the evening. If it wasn't for the show it would have been no stars. I would not recommend nor would I go to this one again.