From the moment Mike answered his phone until we waved goodbye, it was a wonderful experience. Mike and team were easygoing, efficient, casual yet professional, enjoyed joking around and did a great job making us feel like "no big deal, nothing to worry about". Even though it was a larger group- actually, thank goodness it was a larger group- everyone got tons of chances on waves. The few minute breaks to let arms rest and readjust rash guards while other people paddled out were really nice! The 2 hours felt like much longer, and was fun, full of smiles, and positive coaching from the instructors. Amazing experience with an amazing group, and I'll be back to see Mike the next time I find myself on the Big Island.