We arrived on a Monday morning, just before noon. We sipped on the free Kona coffee while watching the video portion of the tour (Dirty Jobs, etc) while a couple of friendly felines lounged about. Chickens and geese also strolled around. Apparently the geese are a natural weed control mechanism, especially to some invasive species. Our tour guide was very energetic and informative. I enjoyed seeing the beans being sorted and roasted. No pressure to buy anything, but why wouldn't you? They offer an indepth VIP tour that costs a bit and requires reservations, I would love to go on that too.