Came here from Hilo where my husband and I live for a night in Kona to get away from all the rain that we have been seeing lately. We never book ahead but like to stay in different places just to get a variety. We came to Uncle Billy's and stood in line behind 2 native Hawaiian females (my husband and I moved here a year ago so we are not native Hawaiians). The lady at the front desk (can not remember her name) told the 2 ladies that there were 2 rooms left for the night before they were booked, so they chose which room they wanted and gave them a rate of $75! Never heard of it being that cheap so my husband and I were hoping the last room available would be the same price with the local rate. We waited for the ladies to pay and walk away. My husband walked up to the desk and waiting about 2 minutes before she even spoke to him, meanwhile she was talking to someone who had come visited her and they were just talking and laughing and ignoring us completely. When she finally did acknowledge us my husband told her we would like to book the room remaining for the night, to which she replied "we're booked, no rooms left." I was shocked, my husband got flustered at her rudeness and walked away so I walked up to her and told her that I had just overheard her tell the 2 ladies before us that there indeed was a room left. She replied by staring at me and saying, "Nope, we're booked, that room is for someone else." I wish I had gotten the lady's name because I would have called about it. Just goes to show you that even when you live in Hawaii and are a local, doesn't mean you will get treated with aloha. Will never go here again.
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- Also Known As:
- Hotel Uncle Billys Kona Bay
- Kona Bay Hotel
- Uncle Billys
- Uncle Billy's Kona Bay Hotel Hawaii/Kailua-Kona