Our 2-bedroom condo on the 3rd floor had a marvelous view of the Pacific Ocean, but I'd never book this property again. Both the ceiling fixtures in the diningroom and the master bathroom were non-functional. Both I and my wife reported the problem at the front desk soon after our arrival, but to no avail. The person at the desk told us, "We'll send someone to fix it as soon as possible." "Soon as possible" turned out to be "not at all", because it wasn't fixed by the end of our 4-night stay. My wife had to move a table lamp into the master bathroom, just so we could see enough to take a shower and brush our teeth. (For the $400/night we paid for this condo, you'd think at least the lights would work!) The other problem
with our 2-bedroom condo was that the second bedroom was so tiny there was barely enough room to walk around the queen bed which filled most of the room, and no room for suitcases. The condo doesn't
have any collapsible tables to put your suitcases on. There were no dressers in the second bedroom, either. So, basically, the folks in the second bedroom are "out of luck". The words that describe our experience of the Bali Kai are UNACCEPTABLE, DISAPPOINTING, AND UNRESPONSIVE.
- Official Description (provided by the hotel):
- Kona Bali Kai is a condominium resort located on the ocean's edge, displaying an uninterrupted vista of magnificent Kona sunsets. Choose from studios, one-, two-, and three-bedroom suites with full-kitchens, private lanai, and ocean or mountainside views. Amenities include a swimming pool, barbecue areas throughout the resort, and a laundry facility. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Vacatia, Hotwire, TripOnline SA, Cancelon, Priceline, HotelQuickly and HotelsClick so you can book your Castle Kona Bali Kai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Kona Bali Kai Hotel Kailua-Kona
- Castle Kona Bali Kai Kailua
- Castle Kona Bali Kai Hotel
- Castle Kona Bali Kai Hawaii/Kailua-Kona