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“Rude Management”
Review of Kona Tiki Hotel

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Kona Tiki Hotel
Ranked #7 of 14 Hotels in Kailua-Kona
Certificate of Excellence
Springfield, Illinois
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Rude Management”
Reviewed May 16, 2007

Our son & daughter-n-law recommended this hotel. They had stayed there on their honeymoon. We were driving from Hilo to Kona & staying overnight only ,then we were going on to Maui. We arrived late in the afternoon/early evening & checked out the next day at 6:30am(we were going deep sea fishing from 7:30-11:30) The location ig great for $88.00 per night. We had a ground level room. We basically showered, went out for dinner at Huggo's the restaurant not the bar (the macadamia nut mahi mahi was awsome) went back to our room probably 8:30 to sit in the chaise lounge chairs & listen to the waves. My husband & I were talking very little about the ocean, etc... & not very LOUD....We had no alcohol, nothing, we were just going to sit outside at our own hotel for a little while, when I heard somebody say something. I thought it came from a balcony, but no it was the owner (the wife I guess) telling us if we wanted to talk we had to go to the pool area. I couldn't believe it, it was 9:00pm. I was so mad she had went over everything else at check in as if you hadn't read the information that they had sent you but never mentioned the fact that we couldn't enjoy sitting in front of our room, enjoying the ocean waves,talking quietly at 9:00pm (her room was right next to ours) Location was great, but very rude owners. Yes its old, but clean & nice to be a few yards away from the ocean. Slept great with the ocean sounds & a nice breeze.

  • Liked — rooms are a few yards from the ocean
  • Disliked — not being able to sit outside your room @ 9:00pm talking quietly to your spouse
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank DavidGrayFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Geneva, Switzerland
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 5, 2007

We stayed here for 2 nights in April and were very happy with our choice. We had read the reviews and were slightly nervous, but we can't complain about anything. It's true that the furniture and bathroom are outdated, but for $89 a night including taxes for a room with balcony and kitchenette, we can't complain. We were on the 3rd floor, and you can hear the waves, but it simply reminded us we were on vacation! The location is a bit too far out of town to walk, especially at night with traffic, but it's a 2 minute drive. The breakfasts were great, in front of the pool overlooking the ocean where we saw dolphins playing. They have cool boxes, beach equipment and beach towels to borrow which was great. All we wanted was a base to sleep as we were out all day. Perfect for us.

  • Stayed April 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
6 Thank LouisaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreal
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2007

Stayed at the tiki for a week and had a wonderful time. The staff was friendly and very professional. I appreciated the many things done to make our stay comfortable. On the other hand, the facility was rundown and needed upfitting.

  • Liked — the setting
  • Disliked — rundown rooms
  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank MontrealLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 7, 2006

Good location...about one mile from the main shopping and eating area. Right on the water. Every room has an ocean view and if you're on the 2nd or 3rd floor, you'll have your own balcony.

The rooms are very dated and could use some TLC. There was visible mold in the bathrooms and baseboards.

If we were to return to Kona, we would spend the extra money and stay somewhere else.

  • Liked — Location
  • Disliked — The rooms
  • Tips/Secrets — It rains there often. Just travel about 10 miles up the coast and you'll get sun.
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank qweber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, England
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 9, 2006

I spent 6 nights at the KT and found that what had been said by many previous visitors to be true.

The Good.
I loved going to sleep to the sound of the crashing waves but can fully understand why others may find it too noisy. The waves crash against a sea wall and it is very loud. The view from the room was great. Breakfast on the poolside terrace was fine. Fresh fruit, toast, bagels, pastries, coffee etc, more that enough to set me up for the day.

The not so good.
The managers I did not find particularly friendly or helpful. It would have been nice to have been spoken to when passing in the lobby for example or when serving myself at breakfast (One of them was always sitting in the office at a desk overlooking the breakfast serving area and a simple "Good morning" would have been nice). I would have appreciated being told about beach and pool towels, coolers, books etc being available for guests to borrow.
The room was no more than adequate. The bed needed to be replaced as it had seen better days and the shower and toilet certainly needed to be refurbished. I found that the lack of Air Con not a problem the room was cool enough with the fan provided you didn't wear too many clothes going to bed.

I paid $588 for six nights.

Would I return is a bit accademic as I am 8500 miles away, so its highly unlikely, but I would probably spend a little more money and have a place with more modern facilities.

  • Stayed September 2006, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank herm305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, CA
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed August 24, 2006

Just returned from six nights at the KT. I loved the place (as did my friend) but will try to be objective.

First, this is an old-school mom and pop kind of hotel that has nothing in common with a Motel 6 or Days Inn. It's more informal, which is either great or not so great depending on your style. What this means:

-- You pay cash in advance. Since there's nothing to charge to your room, this makes life a lot easier and helps keep rates low.

-- There are 15 rooms and 14 parking spaces. The last one in for the night blocks in several cars and must leave the car keys in a lockbox -- the owners will move it in the morning if someone needs to get out. If you don't want to leave the keys, it's up to you to find a way to park; the owners will help as much as they can.

-- The room doors have basic push button locks and the sliding door to the porch has only a hook and eye latch. If you're a worrier, stay somewhere else. We were there six nights, left the sliding porch door open all night and never had a moment's trouble. Also, it's a small place. If you're in trouble, EVERYONE will come running as needed.

-- The rooms have no TVs, no phones and no air-conditioning. They'll have a dorm size fridge and may have a kitchenette; they'll have a ceiling fan to keep things moving. The carpets are clean, the beds are fine, the furniture is simple but nice. The bathrooms are small and older but get the job done; the rooms are fairly spacious and quite pleasant. It was occasionally a little warm but never hot and there was always a breeze off the water. We've stayed in five star hotels and love them, but for this trip, the Kona Tiki gave us everything we needed. We were genuinely satisfied.

-- When reviewers talk about surf noise, take them seriously. We were on the second floor and no more than 10 feet from the seawall. This is a blessing (we could look down and watch fish and turtles) and, when the surf is high, a challenge -- it's like camping on the beach. We were fine with it, but the surf really is loud, so if you sleep lightly, get earplugs or stay somewhere else.

-- The location is excellent. Only a mile from the center of Kona with easy access to sights in all directions. The view is marvelous. All rooms face the sea and often guests gathered poolside to watch the sunset. We spent evenings playing cards on the porch and just enjoying the peace.

-- The pool is small but lovely. We ended up using it for a quick dip almost every day. It's warm, salty, occasionally gets pelted with surf and is just a nice pool for cooling off a bit.

-- People are friendly. Many guests have been there before and people strike up coversations as they gather to watch the sunset or have breakfast. At the same time, you'll be given all the privacy you want -- whether you connect with other guests is entirely up to you.

-- The owners will loan you what they have -- beach towels, beach mats, boogie boards donated by previous guests, books, magazines, etc. They'll provide dinner recommendations and directions and just generally help in any way they can.

The Kona Tiki is old school. It's what makes it special to the many people who come back time and again; it's what makes it the wrong place for you if you're high maintenance. For us, it helped introduce true Hawaii style and we're sure to return.

  • Liked — Location, informality, price
  • Disliked — lack of air-conditioning
  • Stayed July 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank MDAccount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 26, 2006

Good luck at getting a reservation. Regulars book this place a year (or more) in advance. We were fortunate to pick up an overlooked cancellation.

It boasts 15 units and vintage 150's concrete block construction. the parking lot is tiny, but solutions are offered. The location is great and the daily continental breakfast was an enjoyable plus.

Every room has a view and great wave sounds. For the value, it cannot be beat.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kona Tiki Hotel

Property: Kona Tiki Hotel
Address: 75-5968 Alii Dr, About a mile from downtown Kailua-Kona, Kailua-Kona, Island of Hawaii, HI 96740-1324
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Kailua-Kona
#2 Romantic Hotel in Kailua-Kona
#5 Family Hotel in Kailua-Kona
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
Boutique hotel only 20 feet from the ocean. The Kona Tiki Hotel is the only hotel in Kona where every room is oceanfront! Every room has a private lanai overlooking the ocean. Room rates include a continental breakfast every morning on the terrace. ... more   less 
Also Known As:
Kona Tiki Kailua
Hotel Kona Tiki
Kona Tiki Hotel Hawaii/Kailua-Kona

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