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“You won't want to leave! Wonderful...”

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
Reviewed October 31, 2013

A few glitches, but overall it was a great stay! We went for our wedding & had arrived before the regular arrival time and were supposed to be contacted when our room was ready. Check in time came along and no call so I called the front desk to check in on the status. They said they were replacing our mattress as requested, however we never requested that. I thought this was very odd. We were having our rehearsal dinner that night so we didn't have as much time to get ready as hoped due to the delay in our room being ready and receiving our baggage. The resort did press my dress within a half hour since I didn't have time to iron it at no charge, which was much appreciated! Once in our room it was very well appointed and we also loved the outdoor shower and used it daily. Our dinners and lunch at Beach Tree restaurant were fantastic! The lobster ravioli is a must and our server Jeannie was a true delight! ULU is good for breakfast and the deluxe buffet is worth the money. My sister is gluten free and they made her the best pancakes and banana bread! We had our wedding dinner at ULU, unfortunately I can't say the dinner was very good. I would not recommend the lobster pad thai. Had we known we would have booked our dinner over at Beach Tree or ordered off the sushi menu instead. The resort did make this up to us after voicing our disappointment with the dinner. Chocolate covered strawberries were delivered to my husband's parents room instead of our room on our wedding night. I brought this issue up to the front desk and they corrected it by bringing us some that night, which was very nice. I only wish I didn't have to correct the mistake. The resort location is wonderful and there is a very nice jogging pathway. The fitness equipment and workout areas are in a very nice natural setting. Make sure you get to the spa since the services and surroundings are top notch! The King's Pond is great for adults and kids, lots of fish to see in a very safe snorkeling environment. Even though there were some glitches in our stay I would go back and would highly recommend the resort!

Room Tip: Get a room with an outdoor shower!
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  • Stayed: October 2013, traveled as a couple
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3  Thank pezmss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded November 5, 2013

Aloha from Hualalai!

Mahalo for choosing Four Seasons Resort Hualalai as the destination for one of the most important days of your life - your wedding! Congratulations on your marriage! We sincerely appreciate the time you spent sharing your experiences. I sincerely apologize there were some missteps on our part, but we are happy to hear that overall you and your family had a memorable stay. We hope you will visit many times in the months and years to come, perhaps for every wedding anniversary or to celebrate other special occasions.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed October 30, 2013

The staff was awesome. We did not have one negatine experience. The staff exceeded our expectaions on every level. Have stayed at other Four Seasons and this one is the best. Make sure when you get a reservation that you request a ground floor unit. They have outdopor showers that are great. Completely private surroinded by lava rock. The spa was wonderful. seperate men and womens area with jacuzzi, steam room, sauna, cold plunge and lounges with outdoor showers. a great way to enjoy a nice massage.

Room Tip: Ask for a ground level room. Most of them have an outdoor shower. Very nice.
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  • Stayed: October 2013, traveled as a couple
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2  Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded November 5, 2013

You certainly highlighted two of the many wonderful aspects of staying at Four Seasons Resort Hualalai - the outdoor showers and the incredible spa. We are happy to hear that there was not one negative experience during your recent visit with us and we hope you are already making plans to return.

Please let me know anytime I can be of assistance.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

Cannot say enough positive comments about this resort. The staff was phenomenal! Delicious food in all of the restaurants and room service. Special food requests were not an issue at all. This property deserves 10 diamonds!!!!! Unbelievable location with views that continue to amaze day after day. We didn't want to leave and will definitely return as soon as we can.

Room Tip: If you want privacy and quiet, I would recommend asking for a room near King's Pond. Beautiful...
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  • Stayed: October 2013, traveled as a couple
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2  Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

The Four Seasons, Hualalai is an extraordinary resort and 5 star in every way. It is one of the top resorts in America. I didn't want to leave. It is a great refresher from business.
I particuly appreciate the golf course at Hualalai. The 17th hole is one of the most beautiful in the world. The spa is teriffic as well. The various massages are both relaxing and refreshing.There are adult pools, family pools, and lap pools . If you want a swim up bar and to share in adult conversation , they have a setting for you. If you want exercise, the lap pool is available as well.

There are several resteraunts on campus. In fact, we intended upon leaving the resort to dine, but never felt compelled to do so...John

  • Stayed: October 2013, traveled on business
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2  Thank jlynchsro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

Service, food, decor, beach location and top rated Four Seasons. A true 5 star and 5 diamond in an unbelievable location. Manager and staff in perfect sync....a rarity anywhere. Property in top notch condition. Room/Suite locations to suit your preference......privacy, quiet, view, seclusion, beach access.....just discuss prior to checkin your order of preference and results made to order.....can not see a bad room on the premises. We loved Manele Bay FS and this was even better.

Room Tip: Room/Suite locations to suit your preference......privacy, quiet, view, seclusion, beach access...
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  • Stayed: October 2013, traveled as a couple
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3  Thank ritzytopaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

This destination was well worth the long flights. The beauty is incredible at every turn. The pools and grounds are very well maintained. The staff is well trained and extremely friendly. The food was great and the restaurant choices were perfect. We want to go back!!!;-)

Stayed: September 2013, traveled as a couple
2  Thank Barbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

We just finished the second half of our honeymoon at this property, and just like at the Four Seasons in Maui, spectacular service. The staff is just wonderful - I can not say enough about how lovely every individual that worked at this property was. Room was immaculate and well taken care of. Very generous accommodations and congratulations given to us to celebrate our nuptials. Restaurants on property were also great! Highly recommend staying here!

  • Stayed: October 2013, traveled as a couple
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Thank Kristen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Hualalai

Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740-5610
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Kailua-Kona
#1 Top resorts Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
#1 On the Beach Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
Price Range: $944 - $2,017 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more   less 
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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