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“Beautiful hotel, great stay” 5 of 5 bubbles
Review of Four Seasons Resort Hualalai

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
New York City, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful hotel, great stay”
5 of 5 bubbles Reviewed October 29, 2013

We just finished the second half of our honeymoon at this property, and just like at the Four Seasons in Maui, spectacular service. The staff is just wonderful - I can not say enough about how lovely every individual that worked at this property was. Room was immaculate and well taken care of. Very generous accommodations and congratulations given to us to celebrate our nuptials. Restaurants on property were also great! Highly recommend staying here!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kristen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,545 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed October 28, 2013

we've been to this hotel several times and its one of the only places we actually cry about when we have to leave. the location, the amazing service, the property layout along the amazing beach all make this the most perfect combination for a relaxing vacation, a place where the world stops and you can truly recharge. yes its expensive, but the overall experience is worth it!

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank enchantedemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 28, 2013

My wife and I spent a week here to unwind before our arriving addition in January. I'm not sure I can add much to the long list of glowing reviews here because it lives up to the reputation in every way. Be sure to try paddle boarding if you go, we were surrounded by a pod of dolphins one morning which was an amazing experience. Another highlight of the resort is how close everything is to the water, you can spend days and never go more than 100 yards/meters from the ocean.

Room Tip: They're almost all good. The hotel is a bunch of two story room blocks and most have at least a...
See more room tips
Green Features: They've moved to refillable bottles for shampoo, conditioner, and lotion. They also now use locally made products
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mr_bear_smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 28, 2013

Absolutely fantastic hotel. Not much more you could wish for. Shame everything is so expensive but by the time you leave you don't care - you've had a wonderful time! The gym, gym classes and gym instructors available are excellent to help keep the conscience clear.

Room Tip: Over looking golf course is quieter than pool.
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SuzanneHsss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 27, 2013

We arrived at the hotel around noon and since check in is only around 3 pm we had lunch at the Beach Tree. The food was very good and we were soon enjoying the beautiful grounds and fairly peaceful surroundings.
Although hotel occupancy was very high we didn't feel it too much except for in the evenings when we tried to get a table at the Beach Tree and were told it was a 45 mins wait. So don't forget to book ahead if you want to eat between 7 and 8.30.
In terms of food we also tried the Hualalai Grille. Food was excellent. I had the Oysters and then the seared Ahi both were very tasty. We were a little bit disappointed when the waiter told us the meat was from Wyoming.
Overall the food was fantastic at all the restaurants but we thought we would see more seafood available seen as we were in Hawaii.
I love the idea of the King Pond and hope it will educate future generations .
The reason I gave it 4/5 instead of 5/5 is the overpriced menu at the 'ULU Ocean Grill. Although the food was good it did not warrant such huge prices. We gave up on coffee or herbal tea after looking at the $10 and $20 tag price.
The breakfast drink prices are also steep at $9 for an orange juice or grapefruit juice.
Also I agree with Chesl77 I noticed a lot of noise from neighbouring rooms - sliding doors and toilet flushes etc clearly audible and when I pay as much for a room I don't expect to hear those kind of noises.
The bed in room 3601 was too soft in my opinion and I often woke up still feeling a little tired.
My husband and I travel a lot and have been to two other Four Seasons. Although I do think that food prices are on the expensive side I have always been impressed by the hotels and their location.
All in all we had a great time and we hope to go again but perhaps next time we'll try Lanai just to see if paying double is really worth it.

Room Tip: If you don't want to hear noise from the neighbours upstairs choose a top room.
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Green Features: Although some people have complained about the hotel not using Occitane products I don't have an issue with that and actually understand how this is much better for the environment. Of course I don't think the hotel changed its price since those products are surely more affordable.
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SeattleNoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Greenwich, Rhode Island, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 26, 2013

This hotel has the best people we have ever seen in our lives.

Every single individual was amazing. From the moment we woke up in the morning until we went to sleep, it was an experience like no other.

We will remember for the rest of our lives.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, October 28, 2013
Aloha!

And we are just as happy as you are that you had a great visit and that our staff helped you build a wonderful memory! Please start making plans to come back to see us.

With warmest aloha,


Rheba Crane
Executive Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF Bay Area
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

We recently spent a week at the Four Seasons Hualalai and it was one of the best vacations we've ever had, in large part because of the fantastic staff and amenities at Hualalai. I've never been so happy to sign what was a very large bill at the end of our stay, because it was worth absolutely every penny. There is no doubt that we'll be back again, and hopefully soon.

Room Tip: We were situated on King's Pond and really liked that location.
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Green Features: A huge plus for our stay, and well beyond the typical "hang up your towel" sign in every hotel room.
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank NTB2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, October 28, 2013
Greetings from Hualalai!

We will hold you to your promise to visit with us again ... and again! I am happy to hear that your stay here at Hualalai was your best vacation ever. Thank you for the positive feedback!

With warmest aloha,

Rheba Crane
Executive Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Hualalai

Property: Four Seasons Resort Hualalai
Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740-5610
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Kailua-Kona
#1 On the Beach Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 Top resorts Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Nestled along the legendary Kona-Kohala Coast of Hawaii Island, Hualalai is a Hawaiian destination unlike any other. Blessed with 863 acres of lush oceanfront beauty, authentic Hawaiian artistry and the highly customized services of the award-winning Four Seasons, Hualalai is a holistic, sustainable and globally renowned community that continues to set the standard by which all other resorts are measured. Hualalai inspires and enriches every experience, forever transforming and connecting the lives of all who come here. ... more   less 
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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